Us Giesswein Reviews 4,424

TrustScore 4.5 out of 5

4.5

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Rated 2 out of 5 stars

I will say that I like the products, you know when they ship them to me. I bought an insert for my slippers. I never got them! I showed my receipt to a customer service rep and still she ( Tanja) argu... See more

Rated 5 out of 5 stars

Good service, communication & product! I have purchased wool runners and then wool sneakers. My feet are horrible. Too much dancing in stilettoes during my youth. My new shoes are soothing and comf... See more

Rated 5 out of 5 stars

My new wool slippers are awesome! They are a beautiful color and the quality is excellent - my last pair had 3 years of near constant use and I'm sure these will be at least as long-lasting. An import... See more

Rated 5 out of 5 stars

Still waiting fir nice weather before wearing my new shoes. But they do seem Lighter and to offer more support than some others shoe manufacturers. Five stars for service and quality. Cant wait for... See more

Company details

  1. Shoe Store

Information provided by various external sources

We treat our wool fabrics differently than other companies, focusing specifically on our treatment of wool and sustainable wool use. This creates unique fabrics made of 100% wool. These products absorb and can carry away more moisture - and can keep you warmer - than other wool. In the footwear industry, 20% of cut material is pure waste and is lost forever. We've found a new way to process our wool while producing 0% waste.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

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Rated 5 out of 5 stars

Comfortable secure fit around foot with wiggle room for toes

I just got home from my first 3 mile walk in my sporty wood shoes. They were very supporting and comfortable. The temperature was about 35 F and with wool hiking socks my feet were warm but not too hot. I usually wear a US 9.5 so after measuring my feet I chose a size 10. After walking down hills, I am happy I got the larger size. I am really looking forward to wearing these without socks when the weather warms up. I especially like how the shoe securely hugged my ankle and heel without rubbing and how my toes had plenty of wiggle room.

April 15, 2021
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Rated 2 out of 5 stars

Color discrepancy

The beanie color is significantly different in person as displayed and described online. I do a lot of online shopping so this is NOT an issue with computer color settings.

April 14, 2021
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Reply from Us Giesswein

Dear customer!

Thank you for your message and feedback on your order!

We are sorry that your ordered Giesswein item does not meet your expectations.

We always try to present our products in the best possible way in the online shop, the colours in the original can deviate slightly from the presentation in the online shop.

If you do not want to keep the beanie, you can of course use our free return service.

If you have any further questions, please do not hesitate to contact our Customer Support at shop@giesswein.com!

Your Giesswein Customer Support
Laura

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Rated 5 out of 5 stars

Wanderschuhe

My Giesswein shoes fit great and feel even better! The shoes were well rested and ready to go after an extended journey that took them (courtesy of FedEx) from their original home in Austria to Bavaria, Tennessee, back to Bavaria, and then to Belgium, back to Tennessee, and finally to me. Vielen Dank!

April 13, 2021
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Rated 1 out of 5 stars

I have purchased multiple pairs of your…

I have purchased multiple pairs of your slippers and I love them. These were not true to size (too small) and had no insole (uncomfortable!). I purchased them because you didn't have any of the slippers I usually buy. Please bring back the slippers I love!

April 13, 2021
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Reply from Us Giesswein

Dear Julie,

thank you for your message.

We are sorry to hear that you are not happy with your new Giesswein slippers.

Not all of our slippers come with an interchangeable insole.
In our onlineshop you can find all the information about our different slippers below the product photos.

If you want to know the availability of a certain slipper don’t hesitate to contact our customer service via info@giesswein.com - they will be happy to check it for you.

Best regards
Giesswein Customer Support Team Laura

Rated 5 out of 5 stars

Best shoes for hyperhydrosis!

Best shoes for hyperhydrosis! If you’re with me you know what I’m saying. True to fit. The only thing is I wish they had a zero drop shoe. Would definitely buy again and have actually as this is my third pair. Great shoes!

April 13, 2021

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