USAGS is always a good choice for me to get hobby kits/tools from, especially since they have decent sales fairly often. It did take a while to be shipped this time, but once it was mailed it got here... See more
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Review summary
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Reviews shaping this summary
Awesome everything! The packaging was neat and organized with excellent large sized bubble wrap, so much so that I ordered a brush tipped gundam marker with my led kit and the rear cap for the button... See more
USA Gundam store is my favorite store for buying model kits so far. They have followed through on every preorder, and shipping has always been perfect and very well packed. The prices are very fair, a... See more
I've ordered from USA Gundam Store several times now. Each time, the experience was superb. The site is super easy to use and to find exactly what I want. Shipping is fast and reasonably-priced and c... See more
Company details
- #25 of 101 best companies in Hobby Store
- #9 of 41 best companies in Collectibles Store
Written by the company
USAGS is a U.S. based hobby retailer dedicated to Gundam model kits and premium mecha collectibles. We specialize in Gunpla across all grades from Entry Grade and High Grade to Master Grade and Perfect Grade along with a curated selection of tools, paints, accessories, and related model kits. Founded by hobbyists, we focus on fast shipping, accurate inventory, and reliable customer support. Our warehouse is stocked and operated in the United States, allowing us to ship orders quickly and securely. We work directly with official distributors to ensure authentic products and consistent availability. Whether you’re building your first kit or expanding a long-term collection, our goal is to make the hobby accessible, enjoyable, and dependable. We regularly run sales, bundle deals, and community events, and we actively support builders through tutorials, videos, and content on USA Gundam TV. At USAGS, we’re here to help you build better and have fun doing it.
Contact info
United States
- usagundamstore.com
4.8
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 72% of negative reviews
Typically replies within 1 week
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This site is wonderful
This site is wonderful. They have what most other stores are missing. Even when I think they don’t have something I get surprised when I stumble onto something else I’ve been looking for. They also ship orders in a timely manner. Great place to buy from.
March 24, 2026
I've only had good experiences with…
I've only had good experiences with USAGS. They ship in stock items quickly, and their prices are in line with other quality retailers for import merchandise. All in all I'm happy to do business with them.
May 5, 2026
Thanks for a great 1st time purchasing…
Thanks for a great 1st time purchasing experience. Placed a preorder for an item that would not be available for more than 6 months. Item was over $200 and I pre paid in full. item arrived in amazing condition months later as promised.
May 4, 2026
good stuff!
April 23, 2026
Fast delivery and quality service
Fast delivery and quality service! I will absolutely be buying some of my next gunpla kits and accessories from here
April 30, 2026
Fast shipping and reasonable price
Fast shipping and reasonable price.
I do wish you guys have more 3rd party options available like more add on parts.
For the site listing is it possible to have a filter for the Pre-order and the in shop kits? To make it easier to pick items.
April 30, 2026
I like how my package arrived safely…
I like how my package arrived safely but I was alittle irritated at the long shipping as I assumed it would be a 2 day ship like normal. I also assumed there'd be a cool sticker like ive gotten before but I didnt this time so I was sad about that.
April 30, 2026
Reply from usagundamstore.com
Hi there Jeffery!
Thank you for reaching out and sharing your feedback. I went ahead and reviewed your order, and I can confirm that it was shipped the same day it was placed. Our standard processing time is typically 2–3 business days before shipment, followed by transit time from the shipping carrier, which can vary depending on your distance from our warehouse. Delivery estimates are generally between 2–7 business days, though occasional carrier delays may extend that timeframe.
Unfortunately, once a package has been handed off to the shipping carrier, the delivery speed is outside of our direct control. I sincerely apologize for any frustration or disappointment this experience may have caused.
If there is anything further we can assist you with, please don’t hesitate to reach out to us at support@usags.com. We’re always happy to help!
Best place imo to get orders timely and…
Best place imo to get orders timely and safely! Bought my first ever kit from here and now I’m just waiting to buy more!
April 30, 2026
Arrived in good condition, issue with models shoulders
Model kit arrived in good condition; however due to an issue with the kit itself, a part broke and I was unable to contact the manufacturer for a possible replacement. Ended up having to model and 3d print my own replacement part, which is holding up fine.
April 30, 2026
Good service!
I got my products quick and in good condition, and was able to use them to build some fun kits!
April 30, 2026
Large variety of very cool kits.
May 6, 2026
Amazing model, amazing site and service
Amazing model, shipping was easy and arrived in perfect condition! I cannot wait to begin this project! Definitely a recommendation. This is my first Gunpla and I will be coming back to order more once I complete this one!
April 30, 2026
The products are high quality
April 30, 2026
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