Joel was patient and understanding. He took the time to fully explain where he was calling from and what standard processes take place when a new tenancy has started. He did find me the best deal an... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Crystal was extremely helpful with sorting my electric and gas out for my small business , after the stress of sales calls she called and explained everything in detail, gave me great prices and the c... See more
Company replied
Jared and Josh helped me immensely to finalise the best deal possible and supported me in every way possible as it is my first business and they were very patient with me. I am gonna definitely be usi... See more
Company replied
John and Spencer were both extremely helpful in my process of securing energy rates for my business. Spencer took plenty of time on a call with me to go through exactly what I needed, what was availab... See more
Company replied
Company details
Written by the company
Welcome to Utility Outlet, where we specialise in simplifying the search for the best business energy deals! As dedicated experts, we compare a range of options to help businesses find the most competitive gas and electricity quotes.
Contact info
United Kingdom
- hello@utilityoutlet.co.uk
- utilityoutlet.co.uk
4.7
Excellent
229 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 35% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Jared sorted our electricity bill out…
Jared sorted our electricity bill out without any hassle. Very efficient and professional.
July 29, 2026
Unprompted review
Reply from Utility Outlet
Thank you for your kind review! We're delighted to hear Jared was able to sort out your electricity bill quickly and without any hassle. It's great to know you found his service efficient and professional.
Many thanks,
David
Utility Outlet
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Crystal was so helpful
Crystal was so helpful! Being able to whatsapp her work phone with meter readings, questions and issues is the best thing ever. Having to go through such long-winded process' in order to speak to a human at these companies is so debilitating, so having Crystal on hand through whatsapp with really helpful advice and patience was life changing!
July 28, 2026
Unprompted review
Reply from Utility Outlet
Thank you so much for your fantastic review! We're thrilled to hear Crystal was able to make the process so much easier for you. Providing a direct, personal service is something we pride ourselves on, so it's wonderful to know that being able to contact her via WhatsApp made such a positive difference. We'll be sure to pass your kind words on to Crystal.
Many thanks,
David
Utility Outlet
Crystal was really helpful in setting…
Crystal was really helpful in setting up our Energy contract for our new business premises. She was very clear and informative. Great service
July 27, 2026
Unprompted review
Reply from Utility Outlet
Thank you for taking the time to leave such a wonderful review! We're delighted to hear Crystal was able to make setting up your energy contract for your new business premises a smooth experience. It's great to know she was clear, informative, and provided the level of service we strive for.
Many thanks,
David
Utility Outlet
Reply from Utility Outlet
Thank you for your kind review! We're delighted to hear Crystal Smith was so helpful. We really appreciate your feedback and are pleased you had a positive experience.
Many thanks,
David
Utility Outlet
Jerrod helped me with the switch over…
Jerrod helped me with the switch over of our gas and electric suppliers and was very helpful
July 27, 2026
Unprompted review
Reply from Utility Outlet
Thank you for your lovely feedback! We’re pleased to hear Jared was helpful throughout the switch of your gas and electricity suppliers.
Many thanks,
David
Utility Outlet
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Joel was patient and understanding
Joel was patient and understanding. He took the time to fully explain where he was calling from and what standard processes take place when a new tenancy has started. He did find me the best deal and helped me understand which numbers really mattered when considering energy usage. I did check all of this out while on a call and he was correct and therefore trustworthy.
July 24, 2026
Unprompted review
Reply from Utility Outlet
Thank you for your fantastic review!
We're so pleased to hear Joel took the time to explain everything clearly and helped you find the best deal.
It's great to know you felt confident in the information provided and appreciated his honest, patient approach.
We'll be sure to pass your kind feedback on to him.
Many thanks,
David,
Utility Outlet
Crystal was extremely helpful in…
Crystal was extremely helpful in finding the best deal for us. Very efficient service.
July 23, 2026
Unprompted review
Reply from Utility Outlet
Thank you for your kind review! We're delighted to hear Crystal was able to find the best deal for you and provide such efficient service. We'll be sure to pass your feedback on to her.
Many thanks,
David,
Utility Outlet
Excellent customer service 👌
July 23, 2026
Unprompted review
Reply from Utility Outlet
Thank you for your review! We're delighted to hear you received excellent customer service. We really appreciate your feedback.
Many thanks,
David
Utility Outlet
Crystal was really helpful and made the…
Crystal was really helpful and made the whole process very quick and easy, explaining everything perfectly.
Thanks again.
July 23, 2026
Unprompted review
Reply from Utility Outlet
Thank you for your lovely review! We're delighted to hear Crystal made the process quick and easy. I'll be sure to pass your kind comments on to her.
Many thanks,
David
Utility Outlet
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Crystal was precise to the point and…
Crystal was precise to the point and good value for money.
July 21, 2026
Unprompted review
Reply from Utility Outlet
Thank you for your review and your kind comments about Crystal. We're really pleased to hear you had a positive experience.
If there's anything we could have done to make it a 5-star experience, we'd really appreciate any feedback!
Many thanks,
David
Utility Outlet
Crystal Smith was super helpful and…
Crystal Smith was super helpful and knowledgeable
July 21, 2026
Unprompted review
Reply from Utility Outlet
Thank you for your kind review! We're so pleased to hear Crystal was able to help. I'll be sure to pass your feedback on to her.
Many thanks,
David
Utility Outlet
Crystal was amazing very clear and…
Crystal was amazing very clear and helpful
July 17, 2026
Unprompted review
Reply from Utility Outlet
Thank you for your lovely feedback! We’re delighted to hear that Crystal was clear, helpful and provided such a great service.
Many thanks,
David
Utility Outlet
Big thank you to Crysal for all her…
Big thank you to Crysal for all her help setting up our engery. Poliet, efficiant and profressional
July 16, 2026
Unprompted review
Reply from Utility Outlet
Thank you for taking the time to leave such a kind review, James.
We're delighted to hear Crystal was able to help you get everything set up.
We'll be sure to pass on your lovely comments to her. Thank you for choosing Utility Outlet!
Many thanks,
David
Utility Outlet
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Reply from Utility Outlet
Thank you for your feedback. We're pleased to hear Crystal was informative and helped you secure a great deal.
We really appreciate your support and will make sure your kind words are shared with her.
Many thanks,
David
Utility Outlet
Reply from Utility Outlet
Thank you for your review, Edward. We're so pleased to hear you received great service from Crystal. We'll be sure to pass your feedback on to her. Thank you for choosing Utility Outlet!
Many thanks,
David
Utility Outlet
Reply from Utility Outlet
Thank you for your fantastic review!
We're delighted to hear you received excellent service.
We really appreciate you taking the time to share your experience.
Many thanks,
David
Utility Outlet
Friendly and very helpful
Friendly and very helpful , takes the stress out of sorting it out
July 10, 2026
Unprompted review
Reply from Utility Outlet
Thank you for your lovely feedback.
We're pleased to hear you found the service friendly and helpful, and that we could take some of the stress out of arranging everything for you.
Thank you for choosing Utility Outlet!
Many thanks,
David
Utility Outlet
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Crystal was a great help with moving…
Crystal was a great help with moving everything over for me
July 7, 2026
Unprompted review
Reply from Utility Outlet
Thank you for your lovely feedback!
We’re delighted to hear Crystal was such a great help and made the process of moving everything over straightforward for you.
We’ll be sure to pass your kind comments on to her!
Many thanks,
David
Utility Outlet
John bird managed to get me a £0.00…
John bird managed to get me a £0.00 standing charge on my electric. Top g, couldn’t be happier
July 1, 2026
Unprompted review
Reply from Utility Outlet
Hi Ben, thank you so much for your review!
We're delighted to hear that John was able to secure you a £0.00 standing charge on your electricity. We'll be sure to pass your kind words on to him, he'll really appreciate it!
Many thanks
David
Utility Outlet
Reply from Utility Outlet
Thank you so much for your fantastic review! We're delighted to hear you had such a positive experience.
Your feedback means a lot to us, and we really appreciate you taking the time to share it.
Many thanks,
David
Utility Outlet
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