Vanhouse Ltd Reviews 

115
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

A really smooth buying experience from Vanhouse. Craig was brilliant, there was no pressure and he let us look at the car at our own pace and take for a test drive. He was thorough going through all... See more

Rated 5 out of 5 stars

I first enquired about a van whilst at work overseas. Craig gave good representative description with the Van exceeding my expectations on pick up day. Reserving was simple, as was paying balance, no... See more

Company replied

Rated 5 out of 5 stars

Outstanding service, support, and guidance from the first phone call to delivery of our Vanhouse VHR Custom Transit. And WOW! what a motor. The workmanship is second to none, a true head-turner. This... See more

Company replied

Rated 5 out of 5 stars

Absolute pleasure to deal with Craig and Adam. From answering my first phonecall enquiry to finally visiting Vanhouse and purchasing a Citroen Relay van they were both polite, easy to deal with and n... See more

Company replied

Company details

  1. Motor Vehicle Dealer

Written by the company

We strive to break away from the “it’s just a van” mindset. Our aim is to provide our customers with the best hand-selected new and used commercial vehicles. We endeavour to provide as many images and include as much information as possible for all our stock on our website, but please feel free to contact us if you require further information. We can also offer FREE UK mainland delivery on all of our vehicles with the option of a walk around video and a money-back guarantee for peace of mind. Please ask for details. Being a registered HPI dealer, all our stock is checked for outstanding finance and accident damage. We believe in a friendly no-hassle approach to vehicle sales, so why not pop in for a chat and a coffee and have a look around our vans. We are located 2 minutes drive from J22 M5, 2 minutes walk from Highbridge & Burnham train station and 30 minutes drive from Bristol Airport. We are passionate about what we do and hope that shows in your buying experience. We look forward to seeing you soon.


Contact info

4.9

Excellent

TrustScore 5 out of 5

115 reviews

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4.9

All reviews

(115)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommend vanhouse

Highly recommend vanhouse! Craig was very professional through the whole van buying journey, nothing was too much trouble, The van was perfect and really happy with everything, Next time I need a van I will be buying again, Thank you!

October 5, 2023
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Rated 5 out of 5 stars

Just what I wanted!

Initial communications with Chris upon enquiring were good.
We travelled up from the Isle of Wight to look at 2 vans.
Chris let us look over them at our own pace, we didn't feel pressured or rushed at all.
Both vans we viewed were very clean and as described and the whole establishment was professional and relaxed.
Came away with my new works van.
100% would use them again.

September 30, 2023
Rated 5 out of 5 stars

LOVE my new van

So sorry for my late feedback for you guys, ive just been having far to much fun in my new van!
Everything i needed from you guys was just spot on, thankyou! Delivering the van down the Cornwall for me was really good of you!
Really pleased with my van, had its first trip to France last weekend!
Pleasure to deal with you and have no hesitation in reccomending!

July 26, 2023
Rated 5 out of 5 stars

Top quality company 10/10

Great to deal with from the outset ,the van was exactly as described and I have to say I couldn't be happier with it ,great attention to detail ,very well presented and immaculately valeted ready to be viewed ,Craig had all the knowledge needed to make my feel comfortable with my purchase ,10/10 I wouldn't have any problem recommending this company and would certainly use them again in the future

September 27, 2023
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Rated 5 out of 5 stars

Quality vehicle

Vehicle as described, very helpful preparing and getting the vehicle ready as on a deadline, will always use again.

September 18, 2023
Rated 5 out of 5 stars

excellent service

excellent service, especially as we could not view the vehicle as so far away. everything that we were told was spot on. beautiful vehicle and we are highly delighted.

August 17, 2023
Rated 5 out of 5 stars

My first experience of distance buying…

My first experience of distance buying a vehicle...quite scary, but the guys at Vanhouse were outstanding at helping me cope with the worry of such a thing. I knew the vehicle type, so I knew it would 'fit' me as far as the drive position/use etc, so it was just a matter of them telling about the vehicle, and being honest about any issues I may feel I would have with it...ie..dings/dents/faults I may encounter on a test drive etc. They were super helpful (Craig the company director in particular) The car was beautifully presented, and delivered to my door within a couple of days. They told me about a couple of issues, which was very honest & kind, and not only that, but they sent some spare parts to me a few days later, that I could fit easily myself which rectified the faults anyway, so no problem at all (it was too far for me to take back for them to fix otherwise I'm sure they would have done it for me.) Such a pleasure to deal with them and they made distance buying a car such a joyful and easy experience. I cannot praise them highly enough. Fantastic.

August 15, 2023
Rated 5 out of 5 stars

I was looking to upgrade my vans

I was looking to upgrade my vans, Craig and the team had exactly what I was after. I went for two, had them a few months, and both drive better than my car. I’m looking to get a third and I wouldn’t go anywhere else. I can’t rate VanHouse Ltd highly enough.

August 5, 2023
Unprompted review
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Rated 5 out of 5 stars

From the moment I walked in to the…

From the moment I walked in to the showroom I was made to feel very at ease , no pressure put on me whats so ever . And every question answered with honesty.
The Van I bought was made ready and they dealt with every small detail and valeted van be pick up .
So very impressed .
Well done chaps

June 21, 2023
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Rated 5 out of 5 stars

Absolute pleasure to deal with Craig…

Absolute pleasure to deal with Craig and Adam. From answering my first phonecall enquiry to finally visiting Vanhouse and purchasing a Citroen Relay van they were both polite, easy to deal with and no pressure sales. The vehicle on arrival was ready in their premises, spotless inside and out, serviced, ready to test drive, and once the paperwork was complete a 120 mile return journey home was well worthwhile. Highly recommended.

March 9, 2023
Unprompted review
Vanhouse Ltd logo

Reply from Vanhouse Ltd

Thank you so much for taking the time to write a review Paul, it was great to meet you and wish you all the best for the conversion. ps thanks for the beers, i havent tried them yet but Adam says they are good.

Rated 5 out of 5 stars

It was a pleasure to deal with Craig…

It was a pleasure to deal with Craig and the Vanhouse team.
They went over and above to ensure the van was 100% correct before it was released.
I'll definitely be going back when I need another vehicle.

March 6, 2023
Vanhouse Ltd logo

Reply from Vanhouse Ltd

It was great to deal with you David, all the best with the business and thanks for taking the time to write a review.

Rated 5 out of 5 stars

Simple, no drama experience.

I first enquired about a van whilst at work overseas. Craig gave good representative description with the Van exceeding my expectations on pick up day. Reserving was simple, as was paying balance, no drama. Leading up to pick up date I had a last minute change of plan which Craig accommodated without fuss. Overall very happy with my experience with Vanhouse and the excellent trustpilot reviews that swayed me to buy a vehicle unsighted are very well deserved. Thanks again Craig.

January 6, 2023
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Reply from Vanhouse Ltd

Thank you Steve, it was a pleasure to meet you.

Rated 5 out of 5 stars

Great communication.

Great communication.
Van in great condition was better than the photos showed.
No pressure sales sorted out the purchase of my van in double quick time after I’d been let down by another dealer.
Would highly recommend and will be back to purchase more vans from Vanhouse.

January 6, 2023
Vanhouse Ltd logo

Reply from Vanhouse Ltd

Thank you for taking the time to write a review and the positive feedback, it was a pleasure to deal with you.

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Rated 5 out of 5 stars

Recommended

Advertisement was good , phoned through to arrange a test which went well . Happy with the part ex of my van .Then purchased without a problem . Recommended.

December 3, 2022
Rated 5 out of 5 stars

Outstanding!!

Outstanding!!
Fantastic service from all at Vanhouse. Craig couldn't do enough to help, a relaxed and great experience. I would definitely recommend without a doubt ...... I'll be back!
Thanks Craig

October 14, 2022
Unprompted review

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