Vanhouse Ltd Reviews 

115
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

A really smooth buying experience from Vanhouse. Craig was brilliant, there was no pressure and he let us look at the car at our own pace and take for a test drive. He was thorough going through all... See more

Rated 5 out of 5 stars

I first enquired about a van whilst at work overseas. Craig gave good representative description with the Van exceeding my expectations on pick up day. Reserving was simple, as was paying balance, no... See more

Company replied

Rated 5 out of 5 stars

Outstanding service, support, and guidance from the first phone call to delivery of our Vanhouse VHR Custom Transit. And WOW! what a motor. The workmanship is second to none, a true head-turner. This... See more

Company replied

Rated 5 out of 5 stars

Absolute pleasure to deal with Craig and Adam. From answering my first phonecall enquiry to finally visiting Vanhouse and purchasing a Citroen Relay van they were both polite, easy to deal with and n... See more

Company replied

Company details

  1. Motor Vehicle Dealer

Written by the company

We strive to break away from the “it’s just a van” mindset. Our aim is to provide our customers with the best hand-selected new and used commercial vehicles. We endeavour to provide as many images and include as much information as possible for all our stock on our website, but please feel free to contact us if you require further information. We can also offer FREE UK mainland delivery on all of our vehicles with the option of a walk around video and a money-back guarantee for peace of mind. Please ask for details. Being a registered HPI dealer, all our stock is checked for outstanding finance and accident damage. We believe in a friendly no-hassle approach to vehicle sales, so why not pop in for a chat and a coffee and have a look around our vans. We are located 2 minutes drive from J22 M5, 2 minutes walk from Highbridge & Burnham train station and 30 minutes drive from Bristol Airport. We are passionate about what we do and hope that shows in your buying experience. We look forward to seeing you soon.


Contact info

4.9

Excellent

TrustScore 5 out of 5

115 reviews

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4.9

All reviews

(115)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

Keen to please

I was impressed that Craig was happy for me to visit to view the Renault Trafic I was interested in buying, on a Saturday. It was in very clean condition and low mileage, so I agreed to buy. I returned a few days later and was collected from the nearby railway station. At that point it was discovered that there was only one key, but Craig agreed to cover the cost of me obtaining one locally to home. Overall a satisfying and positive experience.

September 14, 2022
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Rated 5 out of 5 stars

Great team and great van thanks

Great team and great van thanks, a breath of fresh air, car sales team you can actually trust. Thanks again, very happy.

September 8, 2022
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Reply from Vanhouse Ltd

Thank you so much Andy for taking the time to leave a review, it was a pleasure dealing with you.

Rated 5 out of 5 stars

A********

Everywhere we go people comment on this pickup truck.
Good attention to detail, excellent friendly service from start to finish.
A***************
Luke Williams
Mercedes x class

August 15, 2022
Unprompted review
Vanhouse Ltd logo

Reply from Vanhouse Ltd

Thankyou Luke it was a pleasure dealing with you.

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Rated 5 out of 5 stars

Hassle free van purchase

Saw the van online, made an appointment for a viewing and was able to go and take it for a test drive. Decided to buy the van and I am very happy with my purchase. Craig was very helpful and left us to look around the van at our leisure, not pushing for a sale but there to answer any questions I had. Would highly recommend Craig and his team and would definitely do business with them again.

August 13, 2022
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Reply from Vanhouse Ltd

Thankyou for taking the time to write a review Andrew and thankyou for the kind words, we appreciate it.

Rated 5 out of 5 stars

Smooth, fuss free transaction

I wish dealing with every dealer was the way it was buying this pickup from Vanhouse. Good communication and a well presented vehicle.

August 5, 2022
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Reply from Vanhouse Ltd

Thankyou so much Ben, it was a pleasure dealing with you.

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Rated 5 out of 5 stars

Amazing service!

Their customer service is spot on and even tho I had a few problems, they've sorted it out straight away without any questions asked. Very impressive. I’m very pleased I bought my van from you guys because It’s very rare to find a place with people like you that help the whole way and make sure your van is 100%. Professional in the best possible way!

June 5, 2022
Rated 5 out of 5 stars

Great van

Great van , and really helpful, friendly staff .
I looked at a lot of vans in a lot of garages and these guys had the best van and were the most approachable.
Would highly recommend.

June 4, 2022
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Reply from Vanhouse Ltd

Thanks for the business and feedback Ben it was nice to meet you

Rated 5 out of 5 stars

Well what more can i say

Well what more can i say
Buying a van or car is always a worrying experience
But Vanhouse took the worrying away
It was such a pleasure to have dealt with them they made everything effortless
Delivered on the time and day they said they would
Nothing was to much trouble for them
Answered all my question and they went out of there way to make sure i was happy
Thank you Vanhouse will definitely use you again without a worry

June 3, 2022
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Reply from Vanhouse Ltd

Thank you very much for taking the time to leave a review, it was a pleasure to deal with you.

Rated 4 out of 5 stars

Look very closely

Look very closely At the vehicle. we bought a very nice car from van house quite pleased with the car but when I got home and really looked closely at it I noticed a small chip in the windscreen and a broken rear mudflap, that they would of seen when cleaning the car. . After reading the very basic warrantee I decided it was not worth getting in contact with them as the warranty only says it will cover engine and gearbox my fault for not checking properly a bit disappointing.
Still love the car just need to fix a few things.

June 2, 2022
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Reply from Vanhouse Ltd

I’m sorry to hear you have noticed a couple of issues that we have obviously missed when prepping the vehicle.
I am more than happy to assist you with these issues. If you could contact myself or Adam at your convenience next week regarding this, that would be great.

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Rated 5 out of 5 stars

We were very happy with the excellent service…

We were very happy with the excellent service. Nothing was to much trouble.
Everything was explained in detail. Even ordered a new handbook and delivered it to our home. I don't think it gets much better than that.
So I would give them at least 5 Stars

May 29, 2022
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Reply from Vanhouse Ltd

Thank you Hugh for leaving a review we really appreciate it.

Rated 5 out of 5 stars

ford ranger 68 plate

Found Vanhouse Ltd online 2 visits later and a done deal quality vehicle very pleased Craig and Adam very helpful no pressure would highly recomend you pay them a visit thanks to you both and all the best on future deals.

May 26, 2022
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Reply from Vanhouse Ltd

Thank you Pete for taking the time to leave a review, it was a absolute pleasure to deal with you.

Rated 5 out of 5 stars

Outstanding service

Outstanding service, support, and guidance from the first phone call to delivery of our Vanhouse VHR Custom Transit. And WOW! what a motor. The workmanship is second to none, a true head-turner. This Transit is a one-off beast, perfect for marketing our business. Everybody wants to drive it. Superb quality finish with amazing attention to detail. Thank you all so much. We certainly recommend Vanhouse Limited.

May 20, 2022
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Reply from Vanhouse Ltd

Thanks for the amazing feedback Darren, it was a pleasure dealing with you
Craig

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Rated 5 out of 5 stars

Very happy with the van I have…

Very happy with the van I have purchased from Vanhouse Ltd. Having made the journey down to inspect the vehicle myself I was very impressed with whole set up there. Very helpful and very professional and a smooth and easy sale. Thankyou.

May 5, 2022
Rated 5 out of 5 stars

Fantastic service

Fantastic service. Craig arranged everything for a smooth sale and delivery to our offices in Wiltshire. Fitted a tow bar for us. Traded in an old van. Very easy transaction and we would highly recommend them.

April 6, 2022
Rated 5 out of 5 stars

5 star

Vanhouse Ltd couldn't have been more helpful with my new vehicle purchase. I experienced quick and friendly replies right from the start and they were more than happy to answer any questions I had. I would thoroughly recommend using this company, I know I will contact them again when I'm looking for my next vehicle.

April 4, 2022

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