I have been using vape at door a while now and I won’t use any other company. Top vapes at cheap prices, excellent quality and products. Communication is excellent Iv never had a problem, if one of my... See more
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Discover unparalleled vaping ease with 'Vape at Door'! Your ultimate destination for a wide range of vaping products, all conveniently delivered to your door in the UK.
Contact info
United Kingdom
- +44 7307 388829
- info@vapeatdoor.co.uk
- vapeatdoor.co.uk
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Replied to 50% of negative reviews
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My order arrived all correct and very…
My order arrived all correct and very timely.
Excellent service!
Easy purchase options.
Any problems with stock they contact you personally to speed up delivery.
Quick delivery service.
Cost effective prices and a good range of products
Arrived
After a muddle up a replacement sent next day delivery thanks to dan
Plenty of flavours available and fast…
Plenty of flavours available and fast delivery, well packaged. I don't go anywhere else.
Vape at door is my number 1
Still trying hoping for a positive outcome
My vape device became faulty after just one week of use. When I contacted Vape to Door, they refused to refund me and instead offered a 50% discount on another purchase. I don't think it's reasonable to expect customers to spend more money when the original product has already failed.
The response felt dismissive of a legitimate issue, and I'm very disappointed with how the situation was handled.
They have now offered 100% compensation which I have agreed to I've been inconvenienced enough. I'm now looking for answers from the company to why my product was unsatisfactory?
Dan in costumer services was fair enough I just think that it would be better to not put any cost on me including post fees.
Simple ordering. Great service.
Simple ordering. Prompt delivery. Great flavour variety in the juices I ordered. It was my first time using these products. It made me realise how poor the vape juices I've been buying previously are.
Definitely going to buy more.
Great experience
Great experience! One of the products I ordered was out of stock so they promptly messaged me and offered me a different product instead which was actually more of an upgrade! Really fast delivery as well 10/10! Thanks everyone involved :)
Very good service used this company now…
Very good service used this company now for a year never had a problem
Outstanding Customer service the iteam…
Outstanding Customer service the iteam I orderd was out ov stock they rectified it super quick time and still got my order to me the next working day highly recommended this seller
The prices are hard to beat not…
The prices are hard to beat not overpriced like the high street shops, good deals. The most important is they delivered as promised, no delays and very good packaging to keep the product safe.
Pyne pod vape
Pyne pod vape
highly recommended
price worthy and quick delivery
good costumer service
C u soon
Thanks
Excellent experience very helpful and…
Excellent experience very helpful and friendly quick delivery
Always consistent and reliable service
Always consistent and reliable service. Excellent prices as well so I go nowhere else for my vape requirements.
Excellent service as always.
Excellent service as always.
Very fast delivery and all vapes are great value.
I have been using this company for years now and wouldn't ever go anywhere else.
Dan is very efficient and helpful.
Thank you.
Top experience
Top experience. From order to delivery. Even had WhatsApp messages to say low stock and offer replacement. This meant speedy delivery
Definitely won't be using this company…
Definitely won't be using this company anymore. Been a loyal customer for god knows how long and their service is just getting worse and worse by the week. Always a problem with delivery, they expect you the customer to remind them about a next day delivery order, because if you don't, even though you select and pay for next day delivery, they send it by second class, it arrives four days late, had to go to the shop and pay more morning because of their incompetence. No offer for refunds or compensation, just one pound off the next order. Bad customer service and most certainly one way to not retain customers. Happy to take the money but zero effort to offer loyalty compensation back.

Reply from Vape At Door UK
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