5 Stars. Been using vape club for 3 years amd everything from ordering, to buying, to shipment times has been nothing short of consistent, reliable, and speedy. They have a great (free!) automatic l... See more
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Review summary
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You place your order online and it arrives 24 hours later! I have had one incident where my delivery did not arrive and after waiting 4 days I contacted Vape Club to advise them. In no time a g... See more
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I’ve been using Vape Club for several years and they’ve always been excellent. They have a huge choice of products at competitive prices and I’ve always had next day delivery. What really stands ou... See more
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Only place I’d purchase any of my vaping needs. I’ve been ordering from them for a couple of years now. Deliveries are always prompt, and have only had an issue with a delivery going missing once (due... See more
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Company details
About Vape Club
Written by the company
Welcome to Vape Club. Established in 2012, we are the UK's largest online vape store offering the widest range of e-liquid and vape kits online. Discover over 5,000 e-liquids in every flavour, nicotine strength and VG/PG concentration. If you’re looking for hardware, we stock the latest and best refillable and prefilled kits, including big puff vapes. This is alongside replacement pods, coils and refills for every kit we offer.
We provide an unrivalled service to our customers, seven days a week. Place your order before 9PM on weekdays and 6PM on weekends for same-day dispatch. Spend over £20 and you’ll get free, tracked next-day UK delivery!
Our mission is to provide you with the best selection of authentic vape products at the best possible prices, with the highest level of customer service. You can reach our Customer Service team Monday through Sunday via telephone or live chat for immediate assistance, there’s also email support available too.
Contact info
27 Greenhill Crescent, Watford, Hertfordshire, WD18 8YB, Greater London, United Kingdom
- 01923479992
- info@vapeclub.co.uk
- vapeclub.co.uk
Full Range Of Vape Refills
4.9
Excellent
53K reviews
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The best place by far for all of your vaping supplies. I have been ordering from Vape club for…
I have been ordering from Vape club for quite a while now, and the service I receive from start to finish is amazing. From ordering off the site which is so easy to use, to the competitive prices they offer, the massive selection and variety they have in stock, to the amazing next day delivery service they offer, which is free if you spend over £20. The fact that you have till 9pm to put your order in and then to have next day delivery is amazing and my orders are always spot on. I have tried loads of vape suppliers over the years, but this place is by far the best place I've used and I'll be continuing to use them for unforeseeable. Definitely my go to place for all of my vaping supplies....
September 10, 2026
Unprompted review
Reply from Vape Club
Hey Cathy,
Thank you for taking time out of your day to leave us a review.
We appreciate your kind words and shall strive to continue to prove our service in hopes we can continue to meet high standards!
If you ever have any questions or queries please do not hesitate to get in touch - we're here to help!
Kind regards,
Szymon
Great Service and fast Delivery
First time of ordering from Vape Club UK and the whole process was really easy. I knew exactly what I was going to receive, the product information was clear, and the help videos were genuinely useful. Delivery was quick too, which was a nice bonus. Very happy with my purchase — great deals, smooth ordering, and reliable service. Would definitely use them again.
September 4, 2026
Reply from Vape Club
Hey Dawn,
Thank you for taking time out of your day to leave our Trustpilot with such a lovely review.
We're thrilled you were happy with the service you have received and look forward to you visiting again in the future!
All the best,
Szymon
Reply from Vape Club
Hey Vicky,
We are very happy we got your order to you promptly; it's one of the things we think can make or break an online shopping experience, so we try our best to get this right!
Thank you so much for letting us know how we're doing, it's genuinely appreciated!
All the best,
Szymon
Delivery is always on time
Delivery is always on time, they won't be beaten on price, excellent service every time
September 4, 2026
Reply from Vape Club
Hey there,
I'm thrilled your orders have arrived in a timely fashion, we're vapers ourselves and understand all goods need to be dispatched in a timely and efficient manner.
We look forward to assisting you in the future.
Kind regards,
Szymon
I order from Vape Club almost every…
I order from Vape Club almost every week and every time it’s top class service with super fast dispatch an delivery of my items highly recommended online shop
September 4, 2026
Reply from Vape Club
Hey Tracey,
Thank you for an awesome review! We're so glad your order arrived in a timely fashion, we're vapers ourselves and understand all goods need to be dispatched efficiently.
We look forward to assisting you again in the future.
All the best,
Szymon
Great offer on my 3 vapes
Great offer on my 3 vapes. Easy to order. Fast delivery. Happy with the whole process.
September 4, 2026
Reply from Vape Club
Hey Juliette,
Getting your order to you in good time is one of our top priorities, so we're really happy to read this feedback you've left us!
Thanks for your custom and for your time.
Hopefully, we'll see you again soon!
All the best,
Szymon
Very fast delivery easy app
September 4, 2026
Reply from Vape Club
Hey Pat,
Knowing how important it is to get what you need when you need it, we try to make sure we get our orders out to you in good time. Thanks so much for taking the time to review our services!
If you ever have any questions or queries please do not hesitate to get in touch - we're here to help!
All the best,
Szymon
Reply from Vape Club
Hey Mandy,
We are very happy we got your order to you promptly; it's one of the things we think can make or break an online shopping experience, so we try our best to get this right!
Thank you so much for letting us know how we're doing, it's genuinely appreciated!
All the best,
Szymon
Excellent service ordered in mid…
Excellent service ordered in mid afternoon received next day perfect thank you
September 4, 2026
Reply from Vape Club
Hey Ellen,
I'm thrilled your orders have arrived in a timely fashion, we're vapers ourselves and understand all goods need to be dispatched in a timely and efficient manner.
We look forward to assisting you in the future.
Kind regards,
Szymon
Reply from Vape Club
Hey There Marie,
We would like to thank you for taking the time to leave such a thoughtful review of our service. This is very much appreciated as is your loyal custom!
Please do let us know if there is any way we can further assist - we're always happy to help.
Kind regards,
Rob
Very reliable,deliveredthe next day.I…
Very reliable,deliveredthe next day.I always get exactly what I order.
September 4, 2026
Reply from Vape Club
Hey There,
Thank you for your lovely words!
VapeClub is based on this very principle, to offer the best customer experience online - I am thrilled you are satisfied with the service you have received.
Happy vaping! And if you should require any further assistance please do get in touch.
Kind regards,
Rob
Good service
Great service ordered Vape juice one day delivered the next. Very simple and easy
September 4, 2026
Reply from Vape Club
Good Afternoon Gail,
Knowing how important it is to get what you need when you need it, we try to make sure we get our orders out to you in good time. Thanks so much for taking the time to review our services!
If you ever have any questions or queries please do not hesitate to get in touch - we're here to help!
All the best,
Rob
Been with the vape club for a long time…
Been with the vape club for a long time now very good service lot better then shop in the town and deliver when they say cloud not ask for better
September 4, 2026
Reply from Vape Club
Hi There David,
Thank you for taking time out of your day to leave us a review.
We appreciate your kind words and shall strive to continue to prove our service in hopes we can continue to meet high standards!
If you ever have any questions or queries please do not hesitate to get in touch - we're here to help!
Kind regards,
Rob
Got what I wanted with quick delivery
September 4, 2026
Reply from Vape Club
Hi There Doreen,
We are very happy we got your order to you promptly; it's one of the things we think can make or break an online shopping experience, so we try our best to get this right!
Thank you so much for letting us know how we're doing, it's genuinely appreciated!
All the best,
Rob
cant praise these guys highly enough
cant praise these guys highly enough - order on day 1 and its delivered day 2 . brilliant service wouldn't dream about using anyone else
September 8, 2026
Unprompted review
Reply from Vape Club
Hey There Perry,
I'm thrilled your orders have arrived in a timely fashion, we're vapers ourselves and understand all goods need to be dispatched in a timely and efficient manner.
We look forward to assisting you in the future.
Kind regards,
Rob
Brilliant Service
I have been ordering from Vape Club for a while now and quite honestly they are cracking. Never had any problems, orders come in full and at my door the next morning! Che rs guys keep it up
September 9, 2026
Unprompted review
Reply from Vape Club
Hi There Liam,
Thank you for taking time out of your day to leave us a review.
We appreciate your kind words and shall strive to continue to prove our service in hopes we can continue to meet high standards!
If you ever have any questions or queries please do not hesitate to get in touch - we're here to help!
Kind regards,
Rob
If every company was this good at…
If every company was this good at service you'd order online with them every time. Had trouble with Royal Mail not delivering: VC handled it immediately and sent out a delivery that very day and it arrived even ahead of time. The VC guy couldn't have been more friendly and efficient. Well recommended.
September 9, 2026
Unprompted review
Reply from Vape Club
Hi There Declan,
Thank you for your kind feedback.
I'm sorry to learn your order was delayed in getting to you, rest assured, we will speak to the courier about this to avoid it happening again.
I'm glad I could help get this issue sorted over the phone earlier today!
We look forward to assisting you again in the near future.
Many thanks,
Rob
I absolutely love Vape Club!!
I absolutely love Vape Club, they always have so much variety and their next day delivery service is amazing!! I wouldn't use any other vape sites, and their customer service department is second to none as they always deal with what ever issue you may have.
September 2, 2026
Reply from Vape Club
Hi There,
Thank you for taking time out of your day to leave our Trustpilot with such a lovely review.
We're thrilled you were happy with the service you have received and look forward to you visiting again in the future!
All the best,
Rob
Reply from Vape Club
Hi Tracy,
I'm thrilled you enjoyed the service you received, thank you for your feedback!
Our lives are made easy by having awesome customers like yourself. I'm glad we could be of assistance and as always we shall strive to continue to offer the best service possible.
If we can ever be of any assistance, you know where to find us!
Kind Regards
Marissa
Fast delivery as promised consistently
Fast delivery as promised consistently, would recommend highly
September 2, 2026
Reply from Vape Club
Hi Maggie,
Thank you for an awesome review! We're so glad your order arrived in a timely fashion, we're vapers ourselves and understand all goods need to be dispatched efficiently.
We look forward to assisting you again in the future.
Kind Regards
Marissa
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