I have four LifePods model number XLP10-BK well on one unit the latch broke in half, I contacted the support team and requested help with my issue. They were quick to respond and shipped me the latch.... See more
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Review summary
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Reviews shaping this summary
I got both the Lifepod 10 and Smart Station DS2e refurbished for a hella good discount! The arrived promptly and in perfect absolutely like-new condition. I’m very happy as both work for all my car... See more
Living in an apartment, I needed a safe that was practical, secure, and manageable in size and weight. This one checked all the boxes. It was reasonable to bring in, yet once set up, it feels so... See more
This case is the best case out there. Extremely high quality, sharp design, and smart design. The modular storage system has a multitude of different configurations. Go to the range with a lot less ge... See more
Company details
- #28 of 113 best companies in Electronics Store
Written by the company
Vaultek started with an open imagination, a blank slate if you will. We saw an opportunity to introduce not just a new product - but an entirely new brand. We don't intend to create a one hit wonder, but evolve into a respected brand capable of building innovative products packaged with cutting edge technologies in both security and quick access.
Innovation. Safety. Security. Service.
Written by the company
- VAULTEK IS ABOUT INNOVATION
- We want to build high quality products but we also want to offer our customers with products that are innovative, stylish, and packed with cutting edge technologies. Pursuit of innovation is rooted deeply in the soul of our team members and it is rooted deeply in the VAULTEK brand.
- VAULTEK IS ABOUT SAFETY
- We design and build VAULTEK with a mission: our products need to make people’s life better and contribute to the community. We know that child gun safety is especially important and should be handled with care. We build VAULTEK safes so that our users can safely and securely store their firearms and access them quickly when needed. All the while preventing children from accessing them by accident.
- VAULTEK IS ABOUT SECURITY
- You have many important valuable things: jewelry, watches, documents, medicine, firearms, etc. You want to keep them secure yet quickly accessible when at home or traveling. VAULTEK safes provide a perfect solution for you.
- VAULTEK IS ABOUT SERVICE
- We put in huge efforts to build the VAULTEK products, and we put in equal amount of efforts to serve our customers. We do not make empty promises such as “100% satisfaction guaranteed”, rather we work diligently with our customers to take care of all of their concerns large or small. We listen to them carefully. We respond promptly to inquiries from our customers, and we often get our top engineers and managers involved in order to quickly and effectively resolve any issue brought up.
Contact info
37 N. Orange Ave STE 770, 32801, Orlando, United States
- (407) 329-4164
- support@vaulteksafe.com
- vaulteksafe.com
4.7
Excellent
6K reviews
Replied to 61% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Quality Products with Informative and intuitive website
Informative and intuitive website. Detailed descriptions and product comparisons. Quality of website and customer experience is only exceeded by the quality of Vaultek product design, quality, and build finish.
February 5, 2026
I ordered the wrong product by accident…
I ordered the wrong product by accident and Vaultek went out of its way to get it get me the right one with little concern about getting the wrong one back. Pretty rare these days.
February 7, 2026
Order was shipped quickly and product…
Order was shipped quickly and product exceeded its expectations
February 2, 2026
This is perfect for any CCW handgun
This is perfect for any CCW handgun and has room for an extra magazine.
February 6, 2026
Excellent safe
Easy to buy. Fast shipping. Exceedingly well made safe. Would recommend to all.
February 7, 2026
This case does what it’s advertised to…
This case does what it’s advertised to do. The bio works. The multi combo works. The cable cord can be used on both sides of the back of the case.
The program button is covered and so far, there’s no YouTube videos to show that it could be compromised after it’s locked. No case is 100% fool proof. It just buys time or frustrates thieves.
The screws are small but it works. Longer screws come with the accessories pouch. Be careful. The eyes for the screws wear out after screwing them in several times.
To avoid getting accessories (magazine and gun holders), just buy the upgrade case unless you need more storage options. Buy the click in option, not the screw in option. Don’t be too quick to buy the first thing you see. Watch YouTube for pros and cons as well as options, then make an informed decision.
Packing ammo wasn’t a problem. The case is heavy but after shooting, the case gets lighter, obviously.
Opening & packing the case on the desk at the range is very efficient, saving time. Storing compacts and sub compacts with a chamber flag wasn’t an issue.
TSA approved. I’ve yet to legally travel with it. But I’m told that it’s TSA approved. Check online and your carrier.
Finally, full size duty guns with red dots may not fit. Compacts and sub compacts with red dots/RMR stores in the case with no issues.
February 6, 2026
Give it a rechargeable battery.
Why have the safe powered by a 9-volt battery? It already has a micro USB port that is useless unless you like the safe beeping at you. Why not give it an actual purpose and build this thing with a rechargeable battery? It amazes me this hasn't already been implemented in your product.
February 1, 2026
It works good the tech is nice (the…
It works good the tech is nice (the app) but it’s over priced there is no fire protection it’s just a really nice cabinet
February 6, 2026
Customer service is fantastic
Customer service is fantastic. Brandon helped me out and resolved my issue very promptly.
March 5, 2026
Unprompted review
Outsnading Products with excellent customer service!
I have several products from Vaultek, and simply said, not only do they make amazing products with great technology, but it all boils down to their customer support. Anytime I have any issues, they are quick to respond via the outstanding ticket system. I highly recommend Vaultek products! I own several Vaultek products, and I can confidently say that they not only produce outstanding products with advanced technology but also have exceptional customer support. Whenever I encounter any issues, they respond quickly via the ticketing system. I highly recommend Vaultek products!
March 5, 2026
Unprompted review
Life Pod x will keep you safe.
I purchase three safes in 2026 for my firearms but I still didn’t have safe place for wallet,phone, and keys then I order the life pod x the right size to secure y my EDC to myself.
February 6, 2026
Great safes for starters
Great safes for starters, this is actually the 3rd gun safe I’ve purchased. The ease of finding the right safe on the website is great, there were a couple I was looking at and just had to decide which one would be better for my needs which was easy to do with the product descriptions.
February 6, 2026
Phenomenal Customer Service Team
I rarely post reviews, but Vaultek's Customer Service Team is phenomenal! I needed to install an RL Slider in a vehicle and the Customer Service team made a few videos explaining a few steps in the process. Once I had installed the safe, they were very responsive in helping me program it for my specific application.
March 4, 2026
Unprompted review
Lifepod 10 (small one) fits a G19.5…
Lifepod 10 (small one) fits a G19.5 with RMR and Tadian Guardian. Can also hold a removed Surefire X300 (A) on the side. Perfect for transport
February 4, 2026
My safe had stopped responding to me…
My safe had stopped responding to me not allowing me to gain access. It was out of warranty but VAULTEK took it back and repaired it and shipped it back at no charge.excellent customer service and support!
February 10, 2026
Unprompted review
The many usages
Im so happy that I have bougth 5 of the same pice and the customers service great
February 2, 2026
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