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Veteran Debt Assistance Reviews 

1,538
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 727 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff is exceptionally helpful, patient, and knowledgeable during the entire onboarding process. Consumers note that representatives make them feel comfortable, answer all questions thoroughly, and clearly explain every step of the financial relief program. People praise the smooth and easy user experience, describing how professional agents guide them toward regaining financial control. However, some people mentioned concerns regarding initial debt estimates, upfront fee structures, or unexpected challenges. A few individuals also experienced difficulties with the overwhelming amount of information and documentation required at the start.

What people talk about most

Staff

Customers consistently report satisfaction with the staff, highlighting that representatives are patient,... See more

Customer service

Reviewers highlight positive aspects of customer service, noting that representatives are exceptionally... See more

Service

People report positive experiences with service, highlighting professional advice and patient staff who make... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that the process is... See more

Payment

Clients share ambiguous opinions on payment experiences and debt consolidation. Some consumers appreciate the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I'm telling you. If your stressing about your debt week in and week out, and feeling ashamed about how it got so bad, then you really should talk to these folks! It is the easiest and most informati... See more

Company replied

Rated 5 out of 5 stars

I have been ebarrased about how much in debt I was. I burned through all my savings, canceled any non essential subcriptions, sold stuff online, moved to a smaller cheaper place and still ran up my cr... See more

Company replied

Rated 5 out of 5 stars

After feeling I was collapsing under a pile of debt, I reached out and regained a sense of hope that everything is OKAY. Vet Debt Assistance is helping me clean up my finances so that I am still in co... See more

Company replied

Rated 5 out of 5 stars

Kims knowledge and ability to be very personable was a very impirtant part of our onboarding. She made us feel very welcome and that we were not bad people due to our circumstances! This is a lifesave... See more

Company replied


Company details

  1. #43 of 109 best companies in Financial Institution

Written by the company

Our nation has nearly 20 million Veterans and each has been uniquely shaped by their service. From the moment they return home and for years to come, every Veteran faces their own set of challenges. We empower Veterans of all eras to tackle financial challenges and achieve personal triumphs, both large and small, to build a foundation for long-term financial independence and security in civilian life. Veteran Debt Assistance is dedicated to supporting veterans and their families in overcoming financial struggles. Specializing in debt relief, this organization provides personalized solutions to help military veterans navigate overwhelming debt. With services such as debt settlement, credit counseling, and financial education, Veteran Debt Assistance ensures that veterans receive the help they need to regain financial control. The organization understands the unique challenges veterans face and offers confidential, affordable services tailored to their specific needs. Through a combination of expert advice and compassionate support, Veteran Debt Assistance is committed to improving the financial well-being of those who have served our country. Whether dealing with credit card debt, student loans, or medical bills, veterans can rely on this trusted platform to find lasting debt solutions. Explore their resources for guidance and take the first step toward financial freedom.

Veterans with up to $200K in debt could be eligible for relief

Written by the company

You've given us your best. Now let us return the favor.

Veterans with up to $200K in debt

Could be eligible for relief of up to 40%

Could be eligible for relief of up to 40%
Visit VeteranDebtAssistance.org to see how much you could save.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(1,538)

684 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Personable and quick to respond

Personable and quick to respond. We got cutoff and he called me right away.

June 21, 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Sandra,

Thank you for your kind words! We're so glad to hear that our representative’s professionalism and patience made a positive impact on your experience. Providing our clients with top-notch support is a priority for us, and we’re glad we could be there for you. If you ever need anything, we're always here to help!

Best regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Helped connect me with much needed debt…

Helped connect me with much needed debt relief solution.

June 20, 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi there,

Thank you for taking the time to leave a review! We’re glad that our representative could assist you on your path towards financial freedom. We’re here whenever you need us and look forward to continuing to assist you. Kudos to you for taking the first step!

Best Regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Carrying and understanding

The representative was very knowledgeable and caring about the situation that I have gotten into.

June 19, 2026
Unprompted review
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Marve,

Thank you for your kind words! We're so glad to hear that our representative’s professionalism and patience made a positive impact on your experience. Providing our clients with top-notch support is a priority for us, and we’re glad we could be there for you. If you ever need anything, we're always here to help!

Best regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

The experience was a good one

The experience was a good one. I was educated on the issues. We are staying positive and hope that it works out. The customer service has been outstanding and hoping that it will continue.

June 17, 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi,
Thank you for your kind review! We're delighted that you are pleased with our customer service team. We wish you all the best on your financial journey and are here for you every step of the way.
Best,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Everything was explained clearly so I…

Everything was explained clearly so I understand what is expected of me.

June 19, 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Richard,

Thank you for taking the time to leave a review! We're so glad to hear that our representative made you feel comfortable and had a positive impact on your experience. Providing our clients with quality support is a priority for us, and we’re glad we could be there for you. If you ever need anything, we're always here to help!

Best regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Great customer service

Great customer service. Made me feel comfortable. Very knowledgeable, assisted me in finding the best solution.

June 18, 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Joe,

Thank you for taking the time to leave a review! We're so glad to hear that our representative made you feel comfortable and had a positive impact on your experience. Providing our clients with quality support is a priority for us, and we’re glad we could be there for you. If you ever need anything, we're always here to help!

Best regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Very knowledgeable

Very knowledgeable, patient and very thorough detail.I would recommend to anybody

June 17, 2026
Unprompted review
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hello Tracy,

Thank you for your wonderful review! We’re so pleased that our team could support you on your journey toward financial freedom and provide the attention to detail and encouragement you deserve. We’ll be here for you every step of the way, and we’d love to hear more about your experience. Feel free to reach out to us at help@veterandebtassistance.org.

Best wishes,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

I was trying to figure out a way of…

I was trying to figure out a way of paying 30 to 35% interest on my credit card debt not that I couldn’t afford to make the payments it’s just that I felt they were stealing money from me. They weren’t being reasonable so I reached out and yay I received so much help through this agency I couldn’t believe the money I was saving per month. It was almost as if the Lord sent me in this direction, God bless the people who were helping me here. Thank you so much from my soul to my heart. Thank you again.

June 18, 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi William,
We are so glad that our team were able to assist you in tackling your credit card payments! If you ever have any questions, we're just a phone call away. We wish you all the best on your financial journey.
Kind Regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Agent was very knowledgeable

Agent was very knowledgeable, helpful, and trustworthy.

June 17, 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi there,

Thank you for leaving a review! We're so glad to hear that our representative made a positive impact on your experience. Providing our clients with quality support is a priority for us, and we’re glad we could be there for you.

Best regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Very knowledgeable and friendly staff…

Very knowledgeable and friendly staff that helped and explained everything to me to get my finances straightened out

June 15, 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Robert,

We appreciate your kind words! Knowing that you found our service to be friendly and helpful means a lot to us. We’re here to support you, so don’t hesitate to reach out if there’s ever anything more we can do!

All the best,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Vic explain and went over everything…

Vic explain and went over everything with me, the on boarding team was great and my attorney went back iver everything and answered all my questions. They followup when they say they will which is something a lot if places dont do anymore.

June 15, 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Jen,
Thank you for your kind review! We are so glad that Vic provided you with the best plan for your financial needs. If you ever have any questions, please don't hesitate to reach out.
Best,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi there,

Thank you for your kind words! We're so glad to hear that our representative’s professionalism and patience made a positive impact on your experience. Providing our clients with top-notch support is a priority for us, and we’re glad we could be there for you. If you ever need anything, we're always here to help!

Best regards,
The Veteran Debt Assistance Team

Rated 3 out of 5 stars

I feel like charging vets 25% seems…

I feel like charging vets 25% seems steep to me…

June 15, 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hello,

Thank you for sharing your feedback with us. We understand how important it is for veterans to receive dedicated support, and we aim to provide assistance tailored to meet the unique needs of veterans and all of our clients. If there’s anything specific we can do to improve your experience or clarify our services, please contact us at help@veterandebtassistance.org. We’re here to help in any way we can!

Best regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

The agent seemed to have a genuine…

The agent same to have a genuine concern about the debt we had incurred through credit cards trying to maintain after my retirement and the insurance premium going up so high. This left us unable to pay all of our obligations at one time.

June 8, 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Billy,

Thank you for your kind words! We're so glad to hear that our representative’s professionalism and patience made a positive impact on your experience. Providing our clients with top-notch support is a priority for us, and we’re glad we could be there for you. If you ever need anything, we're always here to help!

Best regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Excellent,

Excellent,
Program throughly explained,
from start to finish,
What a pleasant experience!🐬💯

June 13, 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hello Michael,

Thank you for such a heartwarming review! We’re dedicated to building genuine, caring relationships with our clients, and we’re so glad that came through in your experience. Remember, we’re always here for you.

Best regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Everyone was personable and extremely…

Everyone was personable and extremely knowledgeable. Very professional

June 10, 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hello,

We appreciate your kind words! Knowing that you found our service both professional and helpful means a lot to us. We’re here to support you, so don’t hesitate to reach out if there’s ever anything more we can do!

All the best,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

The rep was great and explained…

The rep was great and explained everything in detail.

June 11, 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hello Roger,

Thank you for your kind words! We're so glad to hear that our representative made a positive impact on your experience. Helping our clients feel supported is a priority for us, and we’re glad we could be there for you. If you ever need anything, we're always here to help!

Best regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi there,

Thank you for the review! We’re thrilled that our team could make the process clear and helpful for you. We love to hear about how they embody our commitment to support and guidance. We’re here whenever you need us and look forward to continuing to assist you. Congratulations on taking the first step towards financial freedom!

Best Regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Explaining of it works

Explaining of it works. Answered all of my questions.

June 11, 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Kendrick,

Thank you for the review! We’re thrilled that our team could make the process clear and helpful for you. We love to hear about how they embody our commitment to support and guidance. We’re here whenever you need us and look forward to continuing to assist you. Congratulations on taking the first step towards financial freedom!

Best Regards,
The Veteran Debt Assistance Team

Rated 4 out of 5 stars

I had to do something as my expenses…

I had to do something as my expenses have exceeded my income. How I have to learn and trust the system this company has in place. So, as questions come up they are just a phone call away. I'll know more as I learn.

June 12, 2026
Unprompted review
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Ron,
Thank you for your feedback! We're so glad that you chose us to work with on your journey to financial freedom. If you have any questions, please don't hesitate to reach out.
Best,
The Veteran Debt Assistance Team

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