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Veteran Debt Assistance Reviews 

1,528
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 711 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful staff for being knowledgeable, courteous, and exceptionally patient when guiding them through financial solutions. People note that customer service representatives make them feel truly comfortable and well-supported while explaining complex payment and contract details clearly. Consumers state that the onboarding process is remarkably smooth, well-organized, and designed to restore peace of mind. However, some people mentioned feeling initially hesitant or unsure about reaching out for debt assistance before experiencing the service. A few reviewers also noted that managing multiple communications or understanding initial program estimates required extra attention at the start.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting that representatives are remarkably... See more

Customer service

Customers report positive experiences with customer service, noting that representatives are helpful,... See more

Service

Reviewers highlight positive aspects of service, noting that staff members are extremely quick, thorough, and... See more

User experience

Clients share positive opinions on user_experience, highlighting the simple, streamlined enrollment and fast... See more

Payment

People report ambiguous experiences with payment, reflecting mixed feelings about the process. Some consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been ebarrased about how much in debt I was. I burned through all my savings, canceled any non essential subcriptions, sold stuff online, moved to a smaller cheaper place and still ran up my cr... See more

Company replied

Rated 5 out of 5 stars

After feeling I was collapsing under a pile of debt, I reached out and regained a sense of hope that everything is OKAY. Vet Debt Assistance is helping me clean up my finances so that I am still in co... See more

Company replied

Rated 5 out of 5 stars

Extremely professional, courteous, knowledgible, and warm managers. After going through two other debt remediation services I have found this company to be down to earth and very well informed about... See more

Company replied

Rated 5 out of 5 stars

Starting this debt relief process is one the most important decisions that I've made this 2026. I had one of the greatest representatives, Nick on the phone, and with a lot of patience and determinati... See more

Company replied


Company details

  1. #44 of 108 best companies in Financial Institution

Written by the company

Our nation has nearly 20 million Veterans and each has been uniquely shaped by their service. From the moment they return home and for years to come, every Veteran faces their own set of challenges. We empower Veterans of all eras to tackle financial challenges and achieve personal triumphs, both large and small, to build a foundation for long-term financial independence and security in civilian life. Veteran Debt Assistance is dedicated to supporting veterans and their families in overcoming financial struggles. Specializing in debt relief, this organization provides personalized solutions to help military veterans navigate overwhelming debt. With services such as debt settlement, credit counseling, and financial education, Veteran Debt Assistance ensures that veterans receive the help they need to regain financial control. The organization understands the unique challenges veterans face and offers confidential, affordable services tailored to their specific needs. Through a combination of expert advice and compassionate support, Veteran Debt Assistance is committed to improving the financial well-being of those who have served our country. Whether dealing with credit card debt, student loans, or medical bills, veterans can rely on this trusted platform to find lasting debt solutions. Explore their resources for guidance and take the first step toward financial freedom.

Veterans with up to $200K in debt could be eligible for relief

Written by the company

You've given us your best. Now let us return the favor.

Veterans with up to $200K in debt

Could be eligible for relief of up to 40%

Could be eligible for relief of up to 40%
Visit VeteranDebtAssistance.org to see how much you could save.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(1,528)

672 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

The company representative I talked to…

The company representative I talked to was very helpful. I have high expectations from this program I signed up for. I asked for the paperwork to be mailed to my home address and was told they wouldn’t do it.

June 24, 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi,
Thank you for your review! We appreciate your feedback on how we can further enhance our support. If you have additional suggestions or need further clarification, please feel free to reach out at help@veterandebtassistance.org. We're always here to help!
Best,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

It was awesome

It was awesome, the customer assistance amazing and a huge burden has been lifted from my shoulders

June 23, 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Brad,
Thank you for your kind review! We're delighted that we were able to provide you with such peace of mind. If you ever have any questions, now or in the future, please don't hesitate to reach out.
Best,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

The help is greatly appreciated

The help is greatly appreciated

June 23, 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi,
Thank you for your feedback! We are glad you felt everything was explained clearly and you felt supported. If you ever have any questions, now or in the future, please don't hesitate to reach out.
Best regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Finally able to breathe

After filling out a form at veterandebtassistance.org I got an email from a debt relief company within a minute. I called the number from the email and was forwarded to an individual who walked me through the step by step process of getting out of debt within 55 months without filing bankruptcy. The entire process of determining what debt to consolidate, setting up a payment plan and account to address that debt and a timeline to be free of said debt in one phone call. The best part was the person on the end was friendly, courteous and very knowledgeable of the product being offered to help me. I was assured that he would avail himself to me for any questions or concerns I had along the way. I recommend VDA to anyone wanting to get control of their finances.

June 23, 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Kirsten,
We're so happy to hear that you were satisfied with our service and now have the best financial plan for your needs. If you ever have any questions, now or in the future, please don't hesitate to call.
Best,
The Veteran Debt Assstance Team

Rated 5 out of 5 stars

Fast and easy setup

Fast and easy setup. Friendly people to talk to. I have the ability to see what is going on right on the app. We will see how far down they actually settle my debts? Ricky

June 22, 2026
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Reply from Veteran Debt Assistance

Hi Ricky,

Thank you for your kind words! Providing our clients with top-notch support is a priority for us, and we’re glad we could be there for you. If you ever need anything, we're always here to help!

Best regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Very good at explaining all the terms…

Very good at explaining all the terms of the contract, very interested in the best way possible to help you. And very quick and professional

June 20, 2026
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Reply from Veteran Debt Assistance

Hello Craig,

Thank you for the awesome review and all those thumbs up! We’re thrilled that you had such a positive experience with us. If there’s ever anything more we can help you with, just give us a shout!

Warm regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Overall experience is great

Overall experience is great

December 20, 2025
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hello Edward,

Thank you for the awesome review and all those thumbs up! We’re thrilled that you had such a positive experience with us. If there’s ever anything more we can help you with, just give us a shout!

Warm regards,
The Veteran Debt Assistance Team

Rated 3 out of 5 stars

I did not see yall do anything but send…

I did not see yall do anything but send me to a outside source. I thought the VA would actually help me but no just something to get yall money not really out for the vets .

June 20, 2026
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Reply from Veteran Debt Assistance

Hello,

Thank you for sharing your experience with us. We’re sorry to hear that our service didn’t meet your expectations and understand the importance of direct support. Our team’s goal is to connect clients with trusted partners when needed, but we want you to feel confident in the support you’re receiving. Please reach out to us at help@veterandebtassistance.org so we can better understand your expectations and work toward a solution that aligns with your needs. We appreciate your feedback and are here to assist however we can.

Best regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

They seed genuinely concerned and…

They seed genuinely concerned and wanted to help us get out from under the debt and stress. The process was easy and all questions were answered

June 19, 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Rebecca,

Thank you for your kind words! Providing our clients with top-notch support is a priority for us, and we’re glad we could be there for you. If you ever need anything, we're always here to help!

Best regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Customer service was excellent 11

Customer service was great. Excellent reassurances, walked you through the whole process.

June 17, 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi there,

Thank you for your kind words! We're so glad to hear that our representative’s professionalism and patience made a positive impact on your experience. Providing our clients with top-notch support is a priority for us, and we’re glad we could be there for you. If you ever need anything, we're always here to help!

Best regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Personable and quick to respond

Personable and quick to respond. We got cutoff and he called me right away.

June 21, 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Sandra,

Thank you for your kind words! We're so glad to hear that our representative’s professionalism and patience made a positive impact on your experience. Providing our clients with top-notch support is a priority for us, and we’re glad we could be there for you. If you ever need anything, we're always here to help!

Best regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Helped connect me with much needed debt…

Helped connect me with much needed debt relief solution.

June 20, 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi there,

Thank you for taking the time to leave a review! We’re glad that our representative could assist you on your path towards financial freedom. We’re here whenever you need us and look forward to continuing to assist you. Kudos to you for taking the first step!

Best Regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Carrying and understanding

The representative was very knowledgeable and caring about the situation that I have gotten into.

June 19, 2026
Unprompted review
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Marve,

Thank you for your kind words! We're so glad to hear that our representative’s professionalism and patience made a positive impact on your experience. Providing our clients with top-notch support is a priority for us, and we’re glad we could be there for you. If you ever need anything, we're always here to help!

Best regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

The experience was a good one

The experience was a good one. I was educated on the issues. We are staying positive and hope that it works out. The customer service has been outstanding and hoping that it will continue.

June 17, 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi,
Thank you for your kind review! We're delighted that you are pleased with our customer service team. We wish you all the best on your financial journey and are here for you every step of the way.
Best,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Everything was explained clearly so I…

Everything was explained clearly so I understand what is expected of me.

June 19, 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Richard,

Thank you for taking the time to leave a review! We're so glad to hear that our representative made you feel comfortable and had a positive impact on your experience. Providing our clients with quality support is a priority for us, and we’re glad we could be there for you. If you ever need anything, we're always here to help!

Best regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Great customer service

Great customer service. Made me feel comfortable. Very knowledgeable, assisted me in finding the best solution.

June 18, 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Joe,

Thank you for taking the time to leave a review! We're so glad to hear that our representative made you feel comfortable and had a positive impact on your experience. Providing our clients with quality support is a priority for us, and we’re glad we could be there for you. If you ever need anything, we're always here to help!

Best regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Very knowledgeable

Very knowledgeable, patient and very thorough detail.I would recommend to anybody

June 17, 2026
Unprompted review
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hello Tracy,

Thank you for your wonderful review! We’re so pleased that our team could support you on your journey toward financial freedom and provide the attention to detail and encouragement you deserve. We’ll be here for you every step of the way, and we’d love to hear more about your experience. Feel free to reach out to us at help@veterandebtassistance.org.

Best wishes,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

I was trying to figure out a way of…

I was trying to figure out a way of paying 30 to 35% interest on my credit card debt not that I couldn’t afford to make the payments it’s just that I felt they were stealing money from me. They weren’t being reasonable so I reached out and yay I received so much help through this agency I couldn’t believe the money I was saving per month. It was almost as if the Lord sent me in this direction, God bless the people who were helping me here. Thank you so much from my soul to my heart. Thank you again.

June 18, 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi William,
We are so glad that our team were able to assist you in tackling your credit card payments! If you ever have any questions, we're just a phone call away. We wish you all the best on your financial journey.
Kind Regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Agent was very knowledgeable

Agent was very knowledgeable, helpful, and trustworthy.

June 17, 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi there,

Thank you for leaving a review! We're so glad to hear that our representative made a positive impact on your experience. Providing our clients with quality support is a priority for us, and we’re glad we could be there for you.

Best regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Very knowledgeable and friendly staff…

Very knowledgeable and friendly staff that helped and explained everything to me to get my finances straightened out

June 15, 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Robert,

We appreciate your kind words! Knowing that you found our service to be friendly and helpful means a lot to us. We’re here to support you, so don’t hesitate to reach out if there’s ever anything more we can do!

All the best,
The Veteran Debt Assistance Team

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