V.GAN Reviews 

159
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 149 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, stylish designs, and exceptional comfort, often noting how well-made they are and how good they look. Many people found the shoes and sandals comfortable from the first wear, often exceeding their expectations. The ordering process and delivery service are consistently highlighted as very fast and efficient, with items often arriving quickly and well-packaged. However, some customers noted issues with sizing, finding products to be too small or not true to size, which sometimes led to difficulties with fit. Additionally, a few other people also felt that the returns process was problematic, mentioning unexpected customs fees or difficulties with return labels and being charged for returns.

What people talk about most

Product

Customers generally express high satisfaction with the products, frequently highlighting their comfort,... See more

Quality

Consumers find quality to be positive, with many reviewers praising the products as well-made from... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting quick and prompt delivery... See more

Order

Customers consistently note positive experiences with order, highlighting the ease of the ordering process... See more

Price

Clients share positive opinions on price, often highlighting the reasonable and great value of products, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely love my vegan pewter sandals. Great design and very comfortable from day one, no wearing in. Ordering and delivery were easy and very quick. Great value for money. Over the moon, will d... See more

Company replied

Rated 5 out of 5 stars

Bought a pair of men Taro Footbed last week on sale first time last week. Arrived on time. Very comfortable to wear. Well made. Quality material. Far better than some branded plastic crocs in my opini... See more

Company replied

Rated 5 out of 5 stars

Quick delivery and the product arrived as expected. Really nice product that is very well made from top quality material. Plus it's always good to know you're not harming animals with your clothing... See more

Company replied

Rated 5 out of 5 stars

Absolutely adore my Brogue Boots! They're stylish, quality, very comfortable & have drawn complimentary remarks from total strangers! The boots were received well protected & packaged, and the servic... See more

Company replied


Company details

  1. Shoe Store
  2. Activewear Store
  3. Clothing Store
  4. Sportswear Store
  5. Women's Clothing Store

Written by the company

We began our mission in 2018 with a passion to provide fashion forward animal friendly shoes and boots to the world. V.GAN is now one of the most beloved multi-category lifestyle brands in the vegan community. Our entire range of products are "unconditionally vegan" and workers in our vegan approved factories are protected by employment and safety laws. We are an animal and human friendly company. You do not need to be a vegan to enjoy our PETA approved vegan offerings. In fact, the majority of our customers are simply trying their best to live a cruelty-free lifestyle. You can be certain that anything you add to your wardrobe, home, or beauty regimen is in fact vegan.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

159 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 72% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(159)

151 reviews in the last 12 months

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Rated 5 out of 5 stars

Love the boots

Love the boots, they arrived in good time and fit me perfectly.

November 29, 2025
Unprompted review
V.GAN logo

Reply from V.GAN

Really happy you're happy with your purchase.

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Rated 5 out of 5 stars

Stylish product

Excellent product. well made and the packaging was durable so arrived safely and also well on time.

November 22, 2025
Unprompted review
V.GAN logo

Reply from V.GAN

Really happy you're so pleased with your purchase.

Rated 3 out of 5 stars

Nice product but beware of the spam!

Products arrived quickly and seem nice enough, but be aware they will spam you incessantly after you’ve bought from them, and unsubscribing to emails makes no difference at all. If you’re lonely and love getting emails from strangers then definitely buy something from here, you’ll have a friend for life.

November 18, 2025
Unprompted review
V.GAN logo

Reply from V.GAN

I feel like you need one more email. In all seriousness, let me look at the email flow.

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Rated 5 out of 5 stars

I purchased the chocolate knee boots…

I purchased the chocolate knee boots which are exquisite. They are extremely comfortable and do not tire my feet. I am size 5 in footwear and purchased a size 6 as they are boots which will allow for different sock thickness. I’m more on the wider side than narrow feet wise and my calf circumference is 15 inch - measured from 4 inch below my knee and the zip does up lovely but if your calves are bigger than this then you will have difficulty doing them up. They look expensive and will take you from day to night with various dress wear. The most important thing to me even from how beautiful and comfortable these boots are is the fact that no animal has had its life ended for the sake of beauty and I am thankful to have found a company whose ethics shine and give fabulous customer service. Thank you and I will be purchasing the black pair soon.

October 15, 2025
Unprompted review
V.GAN logo

Reply from V.GAN

Great review - Thank you

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Rated 5 out of 5 stars

Beautiful and high quality

Beautiful and high quality! I have a pair of sandals and a belt and they really are good products that I will be wearing for a long time. The packaging and shipping are also great. Thank you!

November 14, 2025
Unprompted review
V.GAN logo

Reply from V.GAN

My pleasure

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Rated 3 out of 5 stars

Liked the product just too small in…

Liked the product just too small in size, and fast delivery, good correspondence.
But little disappointed as wouldn’t honour the 20% code I initially used but have had to send the boots back as too small..and was keen to order the bigger size if I could use the code again.

November 7, 2025
Unprompted review
V.GAN logo

Reply from V.GAN

Hi, I'll sort this for you. Can you email help@vgan-life.com and use ref DH HELP.

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