Vignette Express Reviews 

2,858
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 936 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast response times, noting that the web interface is exceptionally user-friendly and makes the entire ordering process incredibly straightforward. People also state that obtaining the digital travel documents is extremely efficient, with official confirmations often arriving successfully within just a few minutes. However, some people mentioned that the overall pricing structure and additional service fees were quite expensive when compared directly to standard official rates. Reviewers pointed out that these extra processing costs added a very significant amount of money to the final price of their purchase.

What people talk about most

User experience

Consumers find user experience to be characterized by strong satisfaction, highlighting a fast, reliable, and... See more

Service

Customers consistently note positive experiences with service, highlighting a fast, efficient, and... See more

Website

Users describe strong satisfaction with the website, highlighting that the online purchase and delivery of... See more

Response time

Reviewers express great satisfaction regarding the prompt response time, noting that authorizations and... See more

Price

Reviewers highlight negative aspects of price, expressing widespread dissatisfaction over high service fees... See more

Reviews shaping this summary

Rated 5 out of 5 stars

EASY & FAST ; Great journey ! Area of improvement: display directly the fees for each option (1, 7, 30) before reaching the payment and check out

Company replied

Rated 5 out of 5 stars

The normal Vignette I got very fast. But as I used an ePartner I was unable to get exemption certificate for such cars.

Company replied

Rated 5 out of 5 stars

I received the vignette in less than 2 hours when I requested it near Slovenia's border. So I like the fast response of the company.

Company replied

Rated 5 out of 5 stars

Easy to navigate and.process your request. Authorisation almost immediately. On visiting the boarder services we could see a long queue buying their Vignette. Buying on line was definitely a smart m... See more

Company replied


Company details

  1. e-Commerce Service

Written by the company

Vignette Express is your partner in paying the necessary motorway tolls along the entire route. Every year, millions of tourists buy vignettes online. No queues at toll station - everything is safely online


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(2,858)

1,589 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast and efficient

August 3, 2026
Vignette Express logo

Reply from Vignette Express

Dear Customer,

Thank you for your positive review!

We're pleased to hear that you found our service fast and efficient. Your feedback is greatly appreciated and motivates us to continue providing a smooth and reliable experience.

We wish you a safe and pleasant journey!

Kind regards,

Vignette Express Team

Rated 5 out of 5 stars

Fast and easy!

August 3, 2026
Vignette Express logo

Reply from Vignette Express

Dear Customer,

Thank you for your positive review!

We're delighted to hear that you found our service fast and easy. Providing a simple and efficient experience for our customers is always our goal.

We appreciate your feedback and wish you a safe and pleasant journey!

Kind regards,

Vignette Express Team

Rated 5 out of 5 stars

Uncomplicated

Uncomplicated. Only the behavior with Link.com is not really serious.

August 3, 2026
Vignette Express logo

Reply from Vignette Express

Dear Customer,

Thank you for sharing your feedback.

We're pleased to hear that you found our service uncomplicated. We appreciate your comment regarding the payment process and will take your feedback into consideration as we continue to improve our service.

Thank you for choosing Vignette Express, and we wish you a safe and pleasant journey!

Kind regards,

Vignette Express Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Dear Customer,

Thank you for your positive review!

We're delighted to hear that you found our guidance helpful and our service fast. Providing clear information and an efficient experience is very important to us.

We appreciate your feedback and wish you a safe and pleasant journey!

Kind regards,

Vignette Express Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Dear Customer,

Thank you for your positive review!

We're delighted to hear that you received your vignette immediately. We always strive to provide a quick and efficient service for our customers.

We appreciate your feedback and wish you a safe and pleasant journey!

Kind regards,

Vignette Express Team

Rated 5 out of 5 stars

fast registration but not cheap

fast registration, but rather expensive, given that the fee is 8,10 for one day, you pay a total of 22€ for processing costs

August 2, 2026
Vignette Express logo

Reply from Vignette Express

Dear Customer,

Thank you for sharing your feedback.

We're pleased to hear that you found the registration process fast and convenient. We also appreciate your comments regarding the pricing.

Please note that the final price consists of the official vignette fee set by the relevant authorities and our service fee for processing the order, providing customer support, and ensuring a smooth online application process.

We value your feedback and will continue working to provide a clear and reliable service for our customers.

Kind regards,

Vignette Express Team

Rated 5 out of 5 stars

Easy to apply and fast authorization

Easy to apply and fast authorization

August 2, 2026
Vignette Express logo

Reply from Vignette Express

Dear Customer,

Thank you for your positive review!

We're pleased to hear that you found the application process easy and that the authorization was completed quickly. We always aim to provide a simple and efficient service for our customers.

We appreciate your feedback and wish you a safe and pleasant journey!

Kind regards,

Vignette Express Team

Rated 5 out of 5 stars

Fast

Took 5 min from payment to receiving mail.

August 2, 2026
Vignette Express logo

Reply from Vignette Express

Dear Customer,

Thank you for your positive review!

We're delighted to hear that you received your vignette just a few minutes after completing the payment. We always strive to provide a quick and efficient service so our customers can continue their journey without delay.

We appreciate your feedback and wish you a safe and pleasant trip!

Kind regards,

Vignette Express Team

Rated 5 out of 5 stars

Everything was ok

August 2, 2026
Vignette Express logo

Reply from Vignette Express

Dear Customer,

Thank you for your positive review!

We're glad to hear that everything went well and that you were satisfied with our service. Your feedback is greatly appreciated.

We wish you a safe and pleasant journey!

Kind regards,

Vignette Express Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Dear Customer,

Thank you for your positive review!

We're pleased to hear that your order was processed quickly. We always aim to provide a fast and efficient service for our customers.

We appreciate your feedback and wish you a safe and pleasant journey!

Kind regards,

Vignette Express Team

Rated 5 out of 5 stars

Easy and fast

July 4, 2026
Vignette Express logo

Reply from Vignette Express

Dear Customer,

Thank you for your positive review!

We're glad to hear that you found our service easy and fast. We always aim to make the ordering process as simple and efficient as possible.

We appreciate your feedback and wish you a safe and pleasant journey!

Kind regards,

Vignette Express Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thank you for your fantastic review!

We're happy that everything worked perfectly on your first try.

Have a great trip!

VignetteExpress Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We're pleased to hear that you found the process easy to follow and complete.

We appreciate your feedback and wish you a safe and enjoyable journey.

Vignette Express Team

Rated 5 out of 5 stars

Efficiency

The answer to ly demande was easy and fast

July 7, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We're happy to hear that your request was handled quickly and that the process was easy for you.

We appreciate your feedback and wish you a pleasant journey.

Vignette Express Team

Rated 5 out of 5 stars

Fast reaction.

July 7, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review!

We're pleased to hear that you were satisfied with our quick response time. Providing fast and reliable support is very important to us.

We appreciate your feedback and wish you a pleasant journey.

Vignette Express Team

Rated 4 out of 5 stars

Fast but expensive...

Fast but expensive.... Booking directly is much cheaper

July 7, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback.

We understand your concerns regarding the price. Our service includes additional support, order processing, verification of vehicle details, and customer assistance, which are reflected in the service fee displayed during the checkout process.

We appreciate your review and are glad to hear that the booking process was fast and smooth.

Vignette Express Team

Rated 3 out of 5 stars

Processed swiftly but very expensive…

Processed swiftly but very expensive extras

July 6, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback.

We're pleased to hear that your order was processed quickly.

We're sorry that you were not satisfied with the price. As an independent vignette registration and customer support provider, our total price, including service fees, is displayed during the ordering process before payment is completed.

We wish you a safe and pleasant journey.

VignetteExpress Team

Rated 5 out of 5 stars

Easy, and Quick

Quick, easy and simple. Website was easy to navigate, and the process was very straightforward.

March 2, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your wonderful review!

We're delighted to hear that our website was easy to use and that the process was quick and straightforward.

Have a wonderful trip!

VignetteExpress Team

Rated 5 out of 5 stars

Thank you for the quick processing.

Thank you for the quick processing.

July 6, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your wonderful review!

We're delighted to hear that you appreciated our fast processing.

Have a wonderful trip!

VignetteExpress Team

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