Vignette Express Reviews 

2,596
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 966 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user-friendly experience, finding the website clear, convenient, and easy to navigate for a straightforward application process. The service is frequently highlighted for its speed and effectiveness, with many appreciating quick processing and receiving confirmations often within minutes, even without express options. However, some customers also noted concerns regarding the pricing. Specifically, people mentioned that service fees or markups were excessive compared to the official cost of the product, with additional charges for processing sometimes doubling the original price.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as quick, easy, and... See more

Service

Customers had positive experiences with service, often highlighting the speed and efficiency of the process... See more

Website

Customers consistently note positive experiences with the website, praising its ease of navigation, clear... See more

Price

Consumers express significant dissatisfaction with the pricing, often describing it as a "rip-off" due to... See more

Response time

Clients share positive opinions on response time, consistently highlighting the speed and efficiency of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

extremely efficient. I got the vignette in les than half an hour without payig extra money for speeding the practice. Highly recommended

Company replied

Rated 5 out of 5 stars

This is so much more convenient and efficient than purchasing it at the border. The website is clear and easy to handle. The delivery is fast and painless.

Company replied

Rated 5 out of 5 stars

Document very easy to complète. Réponse in 2mn.Electronic system very practice.No paperasse needed. Registered less in 5mn .

Company replied

Rated 5 out of 5 stars

Yes you were fast, thank you, it is just IT settings. That is why I am resentful for the within two hours extra charge. It didn't need any extra effort.

Company replied


Company details

  1. e-Commerce Service

Written by the company

Vignette Express is your partner in paying the necessary motorway tolls along the entire route. Every year, millions of tourists buy vignettes online. No queues at toll station - everything is safely online


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(2,596)

1,466 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

user-friendly and very quick

well understandable and manageable, user-friendly web interface. Very fast processing: even without the express option the e-vignette was ready and confirmed within 14 minutes!

June 15, 2026
Vignette Express logo

Reply from Vignette Express

Thank you very much for your detailed and positive feedback!

We’re delighted to hear that you found our platform user-friendly, clear, and easy to manage. It’s especially great to know that the e-vignette was processed and confirmed so quickly, even without the express option.

We truly appreciate your trust and wish you safe and pleasant travels!

Vignette Express Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback!

We’re glad to hear that you were able to complete the transaction smoothly on your iPad. It’s great to know our service works well across different devices and remains convenient wherever you are.

We appreciate your trust and wish you safe travels!

Vignette Express Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thank you for your kind review!

We’re happy to hear that you found the process super easy and fast. That’s exactly the experience we aim to provide for all our customers.

We appreciate your support and wish you a safe and pleasant journey!

Vignette Express Team

Rated 5 out of 5 stars

I received the vignette confirmation…

I received the vignette confirmation very quickly. Well done!

June 12, 2026
Vignette Express logo

Reply from Vignette Express

I received the vignette confirmation very quickly. Well done!


Thank you for your kind feedback!

We’re very pleased to hear that you received your vignette confirmation quickly. Providing fast and reliable service is always our priority.

We truly appreciate your support and wish you safe and pleasant travels!

Vignette Express Team

Rated 5 out of 5 stars

You worked fast and very reliably

You worked fast and very reliably. Thank you very much.

June 14, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your kind words!

We're delighted to hear that you found our service fast and reliable. Providing a smooth and dependable experience for our customers is what we strive for every day.

Thank you for choosing us, and we wish you safe and pleasant travels!

Vignette Express Team

Rated 5 out of 5 stars

Rapidity

Very fast and effective

June 14, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review!

We're pleased to hear that you found our service fast and effective. Providing a quick and hassle-free experience is always our goal.

We appreciate your feedback and wish you a safe and enjoyable journey!

Vignette Express Team

Rated 1 out of 5 stars

easy to use...but double prices

easy to use...but double prices, dont go on that link

June 13, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback!

We’re glad to hear that you found the process easy to use. Regarding your comment about pricing, please note that our service fee covers processing, handling, and customer support in addition to the official vignette cost set by the highway authorities. All prices are clearly displayed during the checkout process before payment is completed, so customers can review the full amount in advance.

We respect your opinion and remain committed to providing a transparent and convenient service for our customers.

Vignette Express Team

Rated 5 out of 5 stars

Very fast

Very fast, perfect

June 13, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your wonderful feedback!

We're delighted to hear that you found our service both very fast and perfect. Providing a smooth and efficient experience is what we aim for every day.

We appreciate your support and wish you a fantastic journey!

Vignette Express Team

Rated 1 out of 5 stars

Very expansive 37€ for a vignette that…

Very expansive 37€ for a vignette that amont of 16€!!!!
Benefit 21€!! Great deal for you!!

June 12, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback.

We understand your concern regarding the total price. Please note that the official vignette price is set by the relevant highway authorities, and our additional service fee covers processing, handling, customer support, and the convenience of a fast and simplified purchasing process.

All prices are clearly displayed during the checkout process before the order is completed, so customers can review the full breakdown in advance.

We appreciate your opinion and remain committed to providing a transparent and efficient service.

Vignette Express Team

Rated 5 out of 5 stars

Document very easy to complète.

Document very easy to complète.
Réponse in 2mn.Electronic system very practice.No paperasse needed.
Registered less in 5mn
.

June 12, 2026
Vignette Express logo

Reply from Vignette Express

Thank you very much for your detailed review!

We're delighted to hear that you found the application process easy to complete and that your vignette was registered so quickly. The convenience of the electronic system and the absence of paperwork are exactly the benefits we aim to provide.

Thank you for choosing our service, and we wish you a safe and enjoyable trip!

Vignette Express Team

Rated 2 out of 5 stars

The company charges too much for this…

The company charges too much for this service. Nearly the double for a 7 days vignette in Slovenia. It's totally unaceptable.

June 12, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback.

We understand your concern regarding the total price. Please note that our service fee covers the handling of the order, immediate processing, customer support, and the convenience of an easy and fast purchasing process in your preferred language.

The official vignette price is set by the relevant highway authority, and our service fee is added for the assistance and processing we provide. All prices are always clearly shown during the checkout process before completing the order, so customers can review the full cost in advance.

We appreciate your opinion and are always working to keep our service as transparent and efficient as possible.

Vignette Express Team

Rated 3 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thank you for your message!

We’re sorry to hear that you have not yet received your vignette confirmation. Please note that in most cases it is sent automatically to the email address provided during the order. We also recommend checking your spam or junk folder, as it may sometimes be filtered there.

If you still cannot find it, please contact us with your order details so we can resend it and assist you further.

We’re happy to help you get this resolved quickly.

Vignette Express Team

Rated 5 out of 5 stars

Very fast and easy.

June 12, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your kind feedback!

We're delighted to hear that you found the process both fast and easy. Providing a smooth and hassle-free experience is always our top priority.

We appreciate your trust and wish you safe and pleasant travels!

Vignette Express Team

Rated 5 out of 5 stars

Fast service!

June 12, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review!

We're glad to hear that you were satisfied with the speed of our service. We work hard to ensure that our customers receive their vignettes quickly and without complications.

Thank you for choosing us, and have a great trip!

Vignette Express Team

Rated 5 out of 5 stars

Good job

Easy to get.

June 12, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback!

We’re glad to hear that you found the process easy. Making it simple and convenient to obtain your vignette is exactly what we aim for.

We appreciate your trust and wish you safe travels!

Vignette Express Team

Rated 5 out of 5 stars

Very easy to get it done

Very easy to get it done, and Very quick response
Thank you so much

June 11, 2026
Vignette Express logo

Reply from Vignette Express

Thank you very much for your kind review!

We’re delighted to hear that you found the process very easy and appreciated our quick response. Providing a smooth and efficient service is always our goal.

We truly appreciate your support and wish you safe and pleasant travels!

Vignette Express Team

Rated 5 out of 5 stars

It's very comfortable to book via…

It's very comfortable to book via internet, because when we will be on the road through your country everything is prepared and we can move on to our holiday destination.

June 10, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We're pleased to hear that you found the booking process convenient and easy to use. We wish you a safe and enjoyable holiday.

VignetteExpress Team

Rated 1 out of 5 stars

Paying a $15 service fee for a $16 item…

Paying a $15 service fee for a $16 item was ridiculous. We are now back from Slovenia and never received any vignette.

June 3, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review.

We are an independent registration service and not a government authority. All prices are displayed before purchase. We cannot locate your case based on the information provided in the review, so please contact our support team with your order details and we will gladly investigate the matter.

VignetteExpress Team

Rated 5 out of 5 stars

Great job



Great job! Super fast!
Well done!
Very happy!

June 3, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We're delighted to hear that everything went smoothly and quickly. Have a safe and pleasant journey.

VignetteExpress Team

Rated 5 out of 5 stars

All it's very good

All it's very good

June 10, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! We're happy to hear that you were satisfied with our service. Wishing you a great trip ahead.

VignetteExpress Team

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