Vignette Express Reviews 

2,858
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 936 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast response times, noting that the web interface is exceptionally user-friendly and makes the entire ordering process incredibly straightforward. People also state that obtaining the digital travel documents is extremely efficient, with official confirmations often arriving successfully within just a few minutes. However, some people mentioned that the overall pricing structure and additional service fees were quite expensive when compared directly to standard official rates. Reviewers pointed out that these extra processing costs added a very significant amount of money to the final price of their purchase.

What people talk about most

User experience

Consumers find user experience to be characterized by strong satisfaction, highlighting a fast, reliable, and... See more

Service

Customers consistently note positive experiences with service, highlighting a fast, efficient, and... See more

Website

Users describe strong satisfaction with the website, highlighting that the online purchase and delivery of... See more

Response time

Reviewers express great satisfaction regarding the prompt response time, noting that authorizations and... See more

Price

Reviewers highlight negative aspects of price, expressing widespread dissatisfaction over high service fees... See more

Reviews shaping this summary

Rated 5 out of 5 stars

EASY & FAST ; Great journey ! Area of improvement: display directly the fees for each option (1, 7, 30) before reaching the payment and check out

Company replied

Rated 5 out of 5 stars

The normal Vignette I got very fast. But as I used an ePartner I was unable to get exemption certificate for such cars.

Company replied

Rated 5 out of 5 stars

I received the vignette in less than 2 hours when I requested it near Slovenia's border. So I like the fast response of the company.

Company replied

Rated 5 out of 5 stars

Easy to navigate and.process your request. Authorisation almost immediately. On visiting the boarder services we could see a long queue buying their Vignette. Buying on line was definitely a smart m... See more

Company replied


Company details

  1. e-Commerce Service

Written by the company

Vignette Express is your partner in paying the necessary motorway tolls along the entire route. Every year, millions of tourists buy vignettes online. No queues at toll station - everything is safely online


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(2,858)

1,589 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Simple to use

Simple and quick to use

June 16, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your great review!

We're delighted to hear that the ordering process was simple and quick.

Have a wonderful trip!

VignetteExpress Team

Rated 5 out of 5 stars

Everything was fine

Everything was fine

July 1, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your wonderful review!

We're delighted to hear that everything met your expectations.

Have a wonderful trip!

VignetteExpress Team

Rated 5 out of 5 stars

Perfekt Easy

Perfekt Easy
Bravo

July 4, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your wonderful review!

We're delighted to hear that everything was perfect and easy.

Have a wonderful trip!

VignetteExpress Team

Rated 5 out of 5 stars

Fast and easy

July 5, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your wonderful review!

We're delighted to hear that the process was fast and easy.

Have a wonderful trip!

VignetteExpress Team

Rated 5 out of 5 stars

Fast

Fast
Great attenction to customer

July 5, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your wonderful review!

We're delighted to hear that you appreciated our fast service and customer support.

Have a wonderful trip!

VignetteExpress Team

Rated 5 out of 5 stars

Clear

Clear, easy and quick

July 5, 2026
Vignette Express logo

Reply from Vignette Express

Thank you so much for your review!

We're happy to hear that everything was clear, easy and quick.

Have a safe trip!

VignetteExpress Team

Rated 5 out of 5 stars

Buying before journey

Smart to handle.

July 4, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for taking the time to leave a review!

We're glad the purchase process was simple and convenient for you.

Safe travels!

VignetteExpress Team

Rated 5 out of 5 stars

Simple and easy process

Simple and easy process

July 4, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your fantastic review!

We're delighted that you found the process simple and easy.

We wish you a pleasant and safe journey!

VignetteExpress Team

Rated 5 out of 5 stars

Very easy to follow

Very easy to follow, fast

July 4, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your wonderful review! We're delighted that our service was easy to follow and fast. Have a safe journey!

VignetteExpress Team

Rated 5 out of 5 stars

Easy to navigate website and instant…

Easy to navigate website and instant result 👌

July 4, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your great review! We're happy to hear that our website was easy to use and that you received your vignette instantly. Safe travels!

VignetteExpress Team

Rated 5 out of 5 stars

All fast and clear

July 3, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your positive feedback!

We are glad to hear that you found our service fast and clear. We appreciate your trust and hope to assist you again in the future.

Kind regards,
Vignette Express Team

Rated 5 out of 5 stars

Fast

Fast, pain free, great roads 👍🏻

July 3, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your great feedback!

We are happy to hear that the process was fast and hassle-free for you. We appreciate your kind words and wish you a safe and pleasant journey on the road.

Kind regards,
Vignette Express Team

Rated 5 out of 5 stars

CAS val de joux

Easy to order but prices differ from one site to another

July 3, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for sharing your feedback.

We are glad to hear that you found the ordering process easy. We understand your comment regarding price differences between websites. Please note that our price includes the official vignette cost as well as our service fee, which covers order processing, verification, and customer support.

We appreciate your feedback and hope to assist you again in the future.

Kind regards,
Vignette Express Team

Rated 5 out of 5 stars

Simple and easy

Simple, fast reply and clear info

July 3, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your wonderful review! We're delighted that you found the process simple, fast and clear. Have a safe journey!

VignetteExpress Team

Rated 5 out of 5 stars

It arrived within 10 minutes

It arrived within 10 minutes
👏👏👏

July 9, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your great review! We're happy to hear your vignette arrived within just a few minutes. We wish you a pleasant trip!

VignetteExpress Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thank you for your kind review! We're pleased that everything was quick and hassle-free. Safe travels!

VignetteExpress Team

Rated 5 out of 5 stars

Fast and clear

5* WEBSITE EFFICENCY
5* EASY USE
5* SPEED PURCHASE

July 9, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your wonderful review! We're delighted you found our service fast, efficient and easy to use. Have a great trip!

VignetteExpress Team

Rated 5 out of 5 stars

Very easy to order

Very easy to order, great

July 9, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your great review! We're happy to hear that ordering your vignette was quick and easy. We wish you a safe and enjoyable journey!

VignetteExpress Team

Rated 5 out of 5 stars

Super fast

Super fast, had the vignette within minutes!

July 9, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your wonderful review! We're delighted your vignette arrived within minutes. Have a safe and pleasant journey!

VignetteExpress Team

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