Vignette Express Reviews 2,218

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 1,029 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the speed and efficiency of the service, often receiving their vignettes within minutes. Many found the process extremely easy and user-friendly, highlighting the intuitive nature of the website and the clarity of the information provided. People are very satisfied with the overall service and would recommend it to others. However, some customers also noted concerns regarding the pricing, feeling that the cost was significantly higher than official government sites, sometimes even double or triple the standard price. A few other people also felt that the additional charges for express service were unnecessary, given the inherently fast nature of digital services.

What people talk about most

User experience

Users describe positive interactions with the user experience. Customers consistently highlight the fast,... See more

Service

Customers had positive experiences with service, often highlighting its speed and efficiency. Many reviewers... See more

Price

Reviewers mention negative feedback about price. Many customers express dissatisfaction with the pricing,... See more

Website

Reviewers highlight ambiguous aspects of the website. Many customers found the website to be user-friendly,... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers highlight the speed of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy and quick process. I pulled over at a petrol station services and I'm guessing within 5 minutes I'd entered my registration details and paid . The email saying my vignette has been issued within... See more

Company replied

Rated 5 out of 5 stars

Given I did this on my phone with one hand while standing at the car rental counter, not speaking the language, and it arrived pretty much instantly, I'd say this service is dialed in. Croatia should... See more

Company replied

Rated 5 out of 5 stars

extremely efficient. I got the vignette in les than half an hour without payig extra money for speeding the practice. Highly recommended

Company replied

Rated 5 out of 5 stars

This is so much more convenient and efficient than purchasing it at the border. The website is clear and easy to handle. The delivery is fast and painless.

Company replied


Company details

  1. e-Commerce Service

Written by the company

Vignette Express is your partner in paying the necessary motorway tolls along the entire route. Every year, millions of tourists buy vignettes online. No queues at toll station - everything is safely online


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Easy Site Navigation!

Just being able to navigate site in English was nice….my German is ok but I sometimes make mistakes!

April 9, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your kind feedback! We’re happy to hear that using the site in English made everything easier for you 😊 Don’t worry about language mistakes — we’re always here to make the process simple for you. We look forward to seeing you again on your next trip 🚗

Vignette Express Team

Rated 1 out of 5 stars

I do not se the viniete

I do not se the viniete. Only the order confirmation and the payment.

April 9, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your message.

Please check your email inbox (including spam/junk folder), as the vignette document may have been filtered there.

If you still cannot find it, please contact us and provide your order details, and we will resend it to you immediately.

We’re happy to help you further.

Vignette Express Team

Rated 5 out of 5 stars

All is ok ok ok

April 1, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! 😊 Glad to hear everything went smoothly. We’d be happy to help you again on your next trip 🚗

Vignette Express Team

Rated 5 out of 5 stars

No effort to get it

No effort to get it. And all went perfectly.

April 1, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! 😊 We’re really glad to hear everything went perfectly and without any effort. We look forward to helping you again on your next journey 🚗

Vignette Express Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! 😊 We’re glad to hear you received your vignette very quickly. We look forward to assisting you again on your next trip 🚗

Vignette Express Team

Rated 5 out of 5 stars

I had a great experience purchasing a…

I had a great experience purchasing a vignette online from this company. The process was extremely easy and user-friendly, and everything worked perfectly.

Right after completing my order, I received the confirmation, the vignette, and the receipt almost instantly. The speed and efficiency were truly impressive.

I am very satisfied with the service and would definitely recommend it to others!

April 8, 2026
Vignette Express logo

Reply from Vignette Express

Thank you very much for your wonderful feedback! 😊 We’re delighted to hear that the process was easy, fast, and seamless for you, and that everything arrived instantly after your order.

Your recommendation means a lot to us. We look forward to supporting you again on your next journey 🚗

Vignette Express Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! 😊 We’re happy to hear you found our service fast and reliable. We look forward to assisting you again on your next trip 🚗

Vignette Express Team

Rated 5 out of 5 stars

Pratical.Fast.

It was safe and fast. Thank you

April 7, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We're happy everything went smoothly and felt reliable. Have a great trip ahead!

VignetteExpress Team

Rated 5 out of 5 stars

Easy and quick process

Easy and quick process. I pulled over at a petrol station services and I'm guessing within 5 minutes I'd entered my registration details and paid . The email saying my vignette has been issued within 3 minutes. So I think the entire process took less than 10 minutes.

April 7, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for sharing your experience! We're glad the process was efficient and everything was completed without delay. Wishing you a pleasant journey!

VignetteExpress Team

Rated 5 out of 5 stars

Had the vignet within 5 minutes

Had the vignet within 5 minutes. Easy website.

April 7, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your great review! 😊

We’re happy to hear you received your vignette within 5 minutes and found our website easy to use—that’s exactly what we aim for.

Safe travels! 🚗
— Vignette Express Team

Rated 5 out of 5 stars

Very fast an easy to buy

Very easy to understand and quick preparation.

April 6, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your kind feedback! 😊

We’re delighted to hear the process was clear and quick. We’ll be happy to assist you again on your next trip—see you soon!

Safe travels! 🚗
— Vignette Express Team

Rated 5 out of 5 stars

Perfect easy and fast booking and receiving

I got my Vignette within some few minutes. It was very easy to book and everything worked fine. Thanks

April 4, 2026
Vignette Express logo

Reply from Vignette Express

Thank you! We're happy you had a great experience and appreciated the quick response. Have a pleasant journey!

VignetteExpress Team

Rated 5 out of 5 stars

Great job

Very quick response. Great experience!

April 3, 2026
Vignette Express logo

Reply from Vignette Express

Thank you! We're happy you had a great experience and appreciated the quick response. Have a pleasant journey!

VignetteExpress Team

Rated 5 out of 5 stars

I thought it world come faster

I thought it world come faster. But the time i asked myself, did i get it already, it was in my email. Amazing;)

March 25, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! We're glad everything arrived in time and worked out well in the end. Have a great trip!

VignetteExpress Team

Rated 5 out of 5 stars

Easy access

April 2, 2026
Vignette Express logo

Reply from Vignette Express

Thank you! We're happy to hear everything was simple and easy to access. Have a pleasant journey!

VignetteExpress Team

Rated 5 out of 5 stars

Good experience and easy to use.

Good experience and easy to use.

April 3, 2026
Vignette Express logo

Reply from Vignette Express

Thank you! We're happy to hear everything was simple and easy to access. Have a pleasant journey!

VignetteExpress Team

Rated 5 out of 5 stars

Fast and easy

April 3, 2026
Vignette Express logo

Reply from Vignette Express

Dear Customer,

Thank you for your feedback. We’re glad to hear that you found our service fast and easy.

We hope to assist you again in the future!

Kind regards,
Vignette Express Team

Rated 5 out of 5 stars

Simple and speedy

Simple and speedy

April 2, 2026
Vignette Express logo

Reply from Vignette Express

Dear Customer,

Thank you for your feedback. We’re glad to hear that you found our service simple and fast.

We hope to assist you again in the future!

Kind regards,
Vignette Express Team

Rated 5 out of 5 stars

So fast

So fast ! Thks

April 1, 2026
Vignette Express logo

Reply from Vignette Express

Thanks so much for your kind words! We're glad everything was quick and smooth for you 😊

Best regards,
Vignette Express Team

Rated 4 out of 5 stars

All good, 👍

All good, I guess if the vignette was received within minutes it would be even better but overall it is a very positive customer experience.

April 1, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! We’re glad to hear you had a positive experience overall and We appreciate your suggestion regarding even faster delivery. Your input helps us continue improving our service.

Best regards,
Vignette Express Team

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