Vignette Express Reviews 2,229

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 1,029 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the speed and efficiency of the service, often receiving their vignettes within minutes. Many found the process extremely easy and user-friendly, highlighting the intuitive nature of the website and the clarity of the information provided. People are very satisfied with the overall service and would recommend it to others. However, some customers also noted concerns regarding the pricing, feeling that the cost was significantly higher than official government sites, sometimes even double or triple the standard price. A few other people also felt that the additional charges for express service were unnecessary, given the inherently fast nature of digital services.

What people talk about most

User experience

Users describe positive interactions with the user experience. Customers consistently highlight the fast,... See more

Service

Customers had positive experiences with service, often highlighting its speed and efficiency. Many reviewers... See more

Price

Reviewers mention negative feedback about price. Many customers express dissatisfaction with the pricing,... See more

Website

Reviewers highlight ambiguous aspects of the website. Many customers found the website to be user-friendly,... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers highlight the speed of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy and quick process. I pulled over at a petrol station services and I'm guessing within 5 minutes I'd entered my registration details and paid . The email saying my vignette has been issued within... See more

Company replied

Rated 5 out of 5 stars

Given I did this on my phone with one hand while standing at the car rental counter, not speaking the language, and it arrived pretty much instantly, I'd say this service is dialed in. Croatia should... See more

Company replied

Rated 5 out of 5 stars

extremely efficient. I got the vignette in les than half an hour without payig extra money for speeding the practice. Highly recommended

Company replied

Rated 5 out of 5 stars

This is so much more convenient and efficient than purchasing it at the border. The website is clear and easy to handle. The delivery is fast and painless.

Company replied


Company details

  1. e-Commerce Service

Written by the company

Vignette Express is your partner in paying the necessary motorway tolls along the entire route. Every year, millions of tourists buy vignettes online. No queues at toll station - everything is safely online


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Good experience and easy to use.

Good experience and easy to use.

April 3, 2026
Vignette Express logo

Reply from Vignette Express

Thank you! We're happy to hear everything was simple and easy to access. Have a pleasant journey!

VignetteExpress Team

Rated 5 out of 5 stars

Fast and easy

April 3, 2026
Vignette Express logo

Reply from Vignette Express

Dear Customer,

Thank you for your feedback. We’re glad to hear that you found our service fast and easy.

We hope to assist you again in the future!

Kind regards,
Vignette Express Team

Rated 5 out of 5 stars

Simple and speedy

Simple and speedy

April 2, 2026
Vignette Express logo

Reply from Vignette Express

Dear Customer,

Thank you for your feedback. We’re glad to hear that you found our service simple and fast.

We hope to assist you again in the future!

Kind regards,
Vignette Express Team

Rated 5 out of 5 stars

So fast

So fast ! Thks

April 1, 2026
Vignette Express logo

Reply from Vignette Express

Thanks so much for your kind words! We're glad everything was quick and smooth for you 😊

Best regards,
Vignette Express Team

Rated 4 out of 5 stars

All good, 👍

All good, I guess if the vignette was received within minutes it would be even better but overall it is a very positive customer experience.

April 1, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! We’re glad to hear you had a positive experience overall and We appreciate your suggestion regarding even faster delivery. Your input helps us continue improving our service.

Best regards,
Vignette Express Team

Rated 5 out of 5 stars

Site is intuitive and easy

Site is intuitive and easy. Fast!!!

April 1, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your great feedback! We're happy to hear that you found the site intuitive and the process fast 😊

Best regards,
Vignette Express Team

Rated 5 out of 5 stars

Just a few minutes to obtain the…

Just a few minutes to obtain the vignette, super!

April 1, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your fantastic feedback! We're glad to hear you were able to get your vignette in just a few minutes 🚗

Best regards,
Vignette Express Team

Rated 5 out of 5 stars

Quick and easy .

This is so much more convenient and efficient than purchasing it at the border. The website is clear and easy to handle.
The delivery is fast and painless.

April 1, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your wonderful feedback! We're delighted to hear that you found the process more convenient than buying at the border and that our website was clear and easy to use. It's great to know the delivery was fast and hassle-free 😊

Best regards,
Vignette Express Team

Rated 5 out of 5 stars

Good experience

Everything worked well an quickly.

March 25, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback. We’re pleased to hear that everything worked smoothly and efficiently. Your satisfaction is important to us.

Best regards,
Vignette Express Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback. We’re pleased to hear that everything went perfectly and that your experience met your expectations.

Best regards,
Vignette Express Team

Rated 5 out of 5 stars

It took 7 minutes for the vignette…

It took 7 minutes for the vignette confirmation email to arrive. I paid 31 Euros and an extra 6 Euros for the under two hours service.
Nice and easy!

April 1, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback!
We’re glad to hear that the process was smooth and that you enjoyed the fast service.

Best regards,
Vignette Express Team

Rated 5 out of 5 stars

Good service on the road

Good service during my auto travel

March 20, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! 😊
We're glad to hear our service was helpful during your trip.
Wishing you many more smooth and enjoyable journeys!

Vignette Express Team

Rated 5 out of 5 stars

quick and easy done

March 20, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback!

We’re glad to hear the process was quick and easy for you — that’s exactly what we aim to provide 😊

Best regards,
Customer Support Team

Rated 2 out of 5 stars

Do not be to hasty to order here

Do not be to hasty to order here. I paid around 26 euros for a 10 day vignette, when the government sells it for 10,80 euros. I dont mind some admin costs but 1,5 times more than the actual product is a joke. My fault for being to hasty and asking chat got where to buy it. Just go to the actualy government owned website and buy it there, in case of Slovakiait is eznamka.sk

At least it seems it worked out and I actually got the vignette so it is not a full on scamm, that is why I dont give them 1 star. However, the vignette is also not registered on your name, email or bank account but on a random person's information and mail and then linked to the car. They make very easy money because they ask the exact same questions as on the government website so all info you fill in they just copy paste and put on the gov website, and then charge you for that hahaha, I have to admit they are smart.

March 19, 2026
Vignette Express logo

Reply from Vignette Express

Hi,

Thank you for your review.

We would like to clarify that we operate as an independent service provider offering a streamlined and assisted purchase process, particularly useful for international customers and last-minute purchases. Pricing includes the service and support provided, which differs from official government channels.

Regarding your concern: Slovak e-vignettes are linked to the vehicle’s license plate, not to personal details such as name or email. This is standard and does not affect the validity of the vignette in any way.

We’re pleased to hear that your vignette was issued correctly and is valid.

Best regards,
Customer Support Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thank you for your great feedback!

We always aim to keep our service as simple and user-friendly as possible.

We look forward to assisting you again!

Kind regards,
Vignette Express Team

Rated 5 out of 5 stars

I purchased the vignette the morning I…

I purchased the vignette the morning I needed it and received the confirmation immediately. Thank you for the very fast service!

March 18, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your wonderful review!

We’re delighted to hear that you received your confirmation immediately and that our service met your expectations when you needed it most. Providing fast and reliable service is our top priority.

We truly appreciate your feedback and look forward to assisting you again in the future!

Kind regards,
Vignette Express Team

Rated 5 out of 5 stars

self-explanatory process

self-explanatory process, received confirmation/vignette within minutes.

March 18, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your great feedback!

We’re glad to hear that you found the process self-explanatory and that you received your confirmation within minutes. Making everything quick and easy for our customers is exactly what we aim for.

We look forward to serving you again!

Kind regards,
Vignette Express Team

Rated 5 out of 5 stars

Service is excellent

Service is excellent

March 17, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your wonderful feedback!

We’re thrilled to hear that you found our service excellent. Providing a smooth and reliable experience is always our top priority.

Kind regards,
Vignette Express Team

Rated 5 out of 5 stars

Very fast dellivery

Very fast dellivery, took like 2 minutes.

March 23, 2026
Vignette Express logo

Reply from Vignette Express

Thanks so much for your review! We're glad to hear the delivery was so fast and everything worked smoothly. We always aim to provide quick and reliable service 😊

Vignette Express Team

Rated 5 out of 5 stars

Very fast recieving

March 16, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! We're happy to hear you received your vignette so quickly. We always strive to deliver our service as fast and efficiently as possible 😊

Vignette Express Team

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