Vignette Express Reviews 

2,858
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 936 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast response times, noting that the web interface is exceptionally user-friendly and makes the entire ordering process incredibly straightforward. People also state that obtaining the digital travel documents is extremely efficient, with official confirmations often arriving successfully within just a few minutes. However, some people mentioned that the overall pricing structure and additional service fees were quite expensive when compared directly to standard official rates. Reviewers pointed out that these extra processing costs added a very significant amount of money to the final price of their purchase.

What people talk about most

User experience

Consumers find user experience to be characterized by strong satisfaction, highlighting a fast, reliable, and... See more

Service

Customers consistently note positive experiences with service, highlighting a fast, efficient, and... See more

Website

Users describe strong satisfaction with the website, highlighting that the online purchase and delivery of... See more

Response time

Reviewers express great satisfaction regarding the prompt response time, noting that authorizations and... See more

Price

Reviewers highlight negative aspects of price, expressing widespread dissatisfaction over high service fees... See more

Reviews shaping this summary

Rated 5 out of 5 stars

EASY & FAST ; Great journey ! Area of improvement: display directly the fees for each option (1, 7, 30) before reaching the payment and check out

Company replied

Rated 5 out of 5 stars

The normal Vignette I got very fast. But as I used an ePartner I was unable to get exemption certificate for such cars.

Company replied

Rated 5 out of 5 stars

I received the vignette in less than 2 hours when I requested it near Slovenia's border. So I like the fast response of the company.

Company replied

Rated 5 out of 5 stars

Easy to navigate and.process your request. Authorisation almost immediately. On visiting the boarder services we could see a long queue buying their Vignette. Buying on line was definitely a smart m... See more

Company replied


Company details

  1. e-Commerce Service

Written by the company

Vignette Express is your partner in paying the necessary motorway tolls along the entire route. Every year, millions of tourists buy vignettes online. No queues at toll station - everything is safely online


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(2,858)

1,589 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy and fast

Easy and fast

July 1, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your great review! We're happy to hear that everything was easy and fast. Safe travels!

VignetteExpress Team

Rated 5 out of 5 stars

Quality of service

Good service

July 8, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your wonderful review! We're delighted that you were happy with our service. Have a safe journey!

VignetteExpress Team

Rated 5 out of 5 stars

fast

fast
everything went perfect

July 8, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your great review! We're happy everything went perfectly and quickly. Safe travels!

VignetteExpress Team

Rated 5 out of 5 stars

This procedure is very easy and quick.

This procedure is very easy and quick.
Thanks for everything

July 8, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your wonderful review! We're delighted that you found the process quick and easy. We truly appreciate your feedback. Have a safe journey!

VignetteExpress Team

Rated 1 out of 5 stars

Too expensive

July 8, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback. We understand your concerns about the price. As an independent provider, our service includes customer support and assistance before and after your purchase. We appreciate your comments and wish you safe travels.

VignetteExpress Team

Rated 5 out of 5 stars

Easy and quick.

Easy and quick.
Thank you

July 8, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your kind review! We're happy to hear everything was easy and quick. We wish you a pleasant trip!

VignetteExpress Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thank you for your wonderful review! We're delighted that you found our service quick and clear. Have a safe and enjoyable journey!

VignetteExpress Team

Rated 5 out of 5 stars

Quick and Easy!!

July 7, 2026
Vignette Express logo

Reply from Vignette Express

Bedankt voor uw geweldige review! Fijn om te horen dat u uw vignet zo snel per e-mail heeft ontvangen. Goede reis!

VignetteExpress Team

Rated 5 out of 5 stars

Very fast and easy

Very fast and easy. Had my pass in 10 minutes.

July 7, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your kind review! We're glad the process was quick and easy. Safe travels!

VignetteExpress Team

Rated 5 out of 5 stars

The whole process was intuitive,easy to…

The whole process was intuitive,easy to understand and follow. Confirmation received in less than one hour.

July 7, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your wonderful review! We're delighted that you found the whole process intuitive and easy to follow. Have a safe journey!

VignetteExpress Team

Rated 5 out of 5 stars

Super fast service

Super fast service

July 7, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your great review! We’re happy to hear that you found our service super fast and convenient.

Kind regards,
Vignette Express Team

Rated 5 out of 5 stars

Fast service

Fast service. Good website

July 6, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your kind review! We're happy to hear everything went smoothly. Have a wonderful journey!

VignetteExpress Team

Rated 5 out of 5 stars

Easy to register and very quick…

Easy to register and very quick response / receiving the vignet

July 6, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your kind review! We're happy that your vignette arrived quickly and that everything went well. Enjoy your trip!

VignetteExpress Team

Rated 5 out of 5 stars

Very fast and easy

July 6, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your great review! We're glad you received your vignette quickly. Safe travels!

VignetteExpress Team

Rated 5 out of 5 stars

Fast and effective

Fast and effective

July 5, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your kind feedback! We're happy to hear that our service was fast and effective. Safe travels!

VignetteExpress Team

Rated 5 out of 5 stars

Easy access and good guiding at…

Easy access and good guiding at Website.
Immediately information by Email.
Fast receive of Vignette.

July 4, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your wonderful review! We're glad you found our website easy to use and that everything was delivered quickly. We wish you a safe and enjoyable journey!

VignetteExpress Team

Rated 5 out of 5 stars

Easy👍 thank you

July 4, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your kind review! We're happy everything went smoothly. Have a wonderful trip!

VignetteExpress Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thank you for your wonderful feedback! We're pleased to hear that our service was easy to use and that our response was fast. Have a great journey!

VignetteExpress Team

Rated 5 out of 5 stars

fast and efficient

fast and efficient

July 4, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your great review! We're delighted that our service was fast and efficient. Have a safe journey!

VignetteExpress Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look