Vignette Express Reviews 

2,596
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 966 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user-friendly experience, finding the website clear, convenient, and easy to navigate for a straightforward application process. The service is frequently highlighted for its speed and effectiveness, with many appreciating quick processing and receiving confirmations often within minutes, even without express options. However, some customers also noted concerns regarding the pricing. Specifically, people mentioned that service fees or markups were excessive compared to the official cost of the product, with additional charges for processing sometimes doubling the original price.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as quick, easy, and... See more

Service

Customers had positive experiences with service, often highlighting the speed and efficiency of the process... See more

Website

Customers consistently note positive experiences with the website, praising its ease of navigation, clear... See more

Price

Consumers express significant dissatisfaction with the pricing, often describing it as a "rip-off" due to... See more

Response time

Clients share positive opinions on response time, consistently highlighting the speed and efficiency of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

extremely efficient. I got the vignette in les than half an hour without payig extra money for speeding the practice. Highly recommended

Company replied

Rated 5 out of 5 stars

This is so much more convenient and efficient than purchasing it at the border. The website is clear and easy to handle. The delivery is fast and painless.

Company replied

Rated 5 out of 5 stars

Document very easy to complète. Réponse in 2mn.Electronic system very practice.No paperasse needed. Registered less in 5mn .

Company replied

Rated 5 out of 5 stars

Yes you were fast, thank you, it is just IT settings. That is why I am resentful for the within two hours extra charge. It didn't need any extra effort.

Company replied


Company details

  1. e-Commerce Service

Written by the company

Vignette Express is your partner in paying the necessary motorway tolls along the entire route. Every year, millions of tourists buy vignettes online. No queues at toll station - everything is safely online


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.5

All reviews

(2,596)

1,469 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good job

I received the vignette in about two minutes. Nothing to complain.👍

June 3, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! We're happy to hear that you received your vignette so quickly. We wish you a safe and pleasant trip!

VignetteExpress Team

Rated 5 out of 5 stars

The flying Duthman

Very fast delivery off the tickets and all on line
Received the tickets within 2 hours

June 2, 2026
Vignette Express logo

Reply from Vignette Express

Vielen Dank für Ihre Bewertung! Es freut uns sehr, dass Sie unseren Service als benutzerfreundlich empfunden haben. Wir wünschen Ihnen eine gute Fahrt!

VignetteExpress Team

Rated 5 out of 5 stars

Very quick process

Very quick process and easy to understand the website.

June 2, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your kind review! We're glad to hear that the process was quick and that you found the website easy to use. Have a safe journey!

VignetteExpress Team

Rated 5 out of 5 stars

Quick service

Quick service. But was €6 euro more

June 2, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! We're pleased that you appreciated the quick service. We wish you a pleasant and safe trip!

VignetteExpress Team

Rated 5 out of 5 stars

Zsolt

They are working fast.

June 1, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We're happy to hear that everything worked quickly for you. We wish you a safe and pleasant journey!

VignetteExpress Team

Rated 5 out of 5 stars

Review

Fast service

June 1, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We're happy to hear that you were satisfied with the speed of our service. We wish you a pleasant journey!

VignetteExpress Team

Rated 5 out of 5 stars

Overall good and fast service

Overall good and fast service and payment, good website with necessary details

May 12, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! We are glad to hear that the process was smooth and that you were satisfied with our service. Safe travels!

VignetteExpress Team

Rated 5 out of 5 stars

Easy to handle

May 15, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We are happy to hear that the process was simple and convenient for you. Safe travels!

VignetteExpress Team

Rated 5 out of 5 stars

Great

Fast and safe. Great !

May 14, 2026
Vignette Express logo

Reply from Vignette Express

Thank you very much for your kind review!
We are happy to hear that you were satisfied with our service. Fast and safe service is exactly what we strive for every day.

We truly appreciate your support! 😊

Vignette Express Team

Rated 5 out of 5 stars

Easy

Easy, quick, convenient

May 14, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We’re happy the process was easy, quick, and convenient for you. Safe travels!
— VignetteExpress Team

Rated 5 out of 5 stars

Was easy and straight forward to use

Was easy and straight forward to use

May 14, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! We’re glad everything was straightforward and easy to use. Pleasant journey!
— VignetteExpress Team

Rated 4 out of 5 stars

Everything went well

Everything went well, but it would be great if you would have your vignette directly when booking via Express.

May 13, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We’re happy everything went well for you. We appreciate your suggestion and hope to assist you again in the future. Pleasant journey!
— VignetteExpress Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We’re happy the process was easy, quick, and convenient for you. Safe travels!
— VignetteExpress Team

Rated 5 out of 5 stars

Easy to understand how it works to get…

Easy to understand how it works to get the vignette!

May 11, 2026
Vignette Express logo

Reply from Vignette Express

Vielen Dank für Ihr Feedback! Es freut uns, dass Sie Ihre E-Vignette sofort erhalten haben. Gute Fahrt!
— VignetteExpress Team

Rated 5 out of 5 stars

Ease of use.

Ease of use.

May 11, 2026
Vignette Express logo

Reply from Vignette Express

Vielen Dank für Ihr positives Feedback! Es freut uns, dass die Bearbeitung schnell und einfach war. Gute Fahrt!
— VignetteExpress Team

Rated 5 out of 5 stars

It‘s so easy

It‘s so easy, thanks

May 10, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We’re happy everything was easy and fast for you. Safe travels!
— VignetteExpress Team

Rated 5 out of 5 stars

It went really well and I’m satisfied…

It went really well and I’m satisfied with the service.

May 8, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! We’re happy you were satisfied with the service. Safe travels!
— VignetteExpress Team

Rated 5 out of 5 stars

Service

website, service and it was very fast to get it

May 15, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We’re glad the website and service worked well and quickly for you. Safe travels!
— VignetteExpress Team

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