Village Vets Formby and Crosby Reviews 

204
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 196 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptionally kind, professional, and knowledgeable staff who consistently go above and beyond to provide outstanding care. Reviewers deeply appreciate the thorough explanations provided during consultations, ensuring that pet owners feel fully supported and carefully listened to. Consumer feedback also emphasizes the wonderful practice environment, noting that facilities are modern, attractive, and welcoming for families. People frequently mention the remarkable convenience of prompt appointment scheduling and the bonus of helpful online support services. Visitors state they never feel rushed and always receive genuine warmth and dedicated attention from every single team member.

What people talk about most

Staff

People report positive experiences with staff, highlighting their exceptional kindness, professionalism, and... See more

Service

Reviewers mention positive feedback about service, highlighting the friendly and caring nature of... See more

Customer service

Clients share positive opinions on customer_service, consistently reporting that staff are welcoming,... See more

User experience

Customers report positive experiences with user_experience, highlighting an amazing and seamless service... See more

Facilities

Reviewers highlight positive aspects of facilities, consistently describing them as clean, modern, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Polly is a very anxious dog especially when visiting new places and of course the vets. The time that has been spent by the vet nurses and vet Gaynor has paid dividends and Polly is now much calmer.... See more

Rated 5 out of 5 stars

Megan Davies is pleasant and personable and takes time to explain issues. Clearly very knowledgable and helpful. I have full confidence in the practice. Behind reception sometimes feels a bit chaotic... See more

Rated 5 out of 5 stars

Been with village vets for a year as new dog owners, fortunately have not needed any serious treatment, but whichever vet we have seen has always looked after our dog and ourselves so well. Always fee... See more

Rated 5 out of 5 stars

I’ve been with Formby Village Vets and Crosby for several years now. Both of my cats have been under Helen’s care for years and she is so great with them. I wouldn’t take my furbabies anywhere else!... See more


Company details

  1. Veterinarian

Written by the company

Your Pet’s Health, Our Priority Exceptional Vet Care, Anytime You Need It Experience the care of our multi-award-winning, independently owned and family-run, MEMBERSHIP-ONLY practice, where we offer comprehensive and compassionate care for your pet, with a personal touch. We also understand that your busy schedules can make it hard to remember regular check-ups, vaccines and treatments so we send you regular reminders allowing you to fully enjoy the companionship of your beloved pet. With our members-only practice, you get regular check-ups, parasite protection, and unlimited consultations with our vets or nurses – all included. Our membership ensures your pet receives comprehensive, proactive care, allowing you to focus on the joy they bring into your life.


Contact info

4.9

Excellent

TrustScore 5 out of 5

204 reviews

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4.9

All reviews

(204)

204 reviews in the last 12 months

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Rated 5 out of 5 stars

Second to none…truly exceptional care

From the moment we registered with this vet, the care has been absolutely exceptional. The whole team go above and beyond—not just professionally, but with genuine compassion and kindness.

Every visit, it’s clear how much they truly care about the animals they treat. They take the time to explain everything, make you feel reassured, and treat your pet like their own.

The love and attention they show to Winnie means the world to me, and I honestly wouldn’t trust anyone else with her care.

Thank you for everything you do—you’re simply the best 🐾

March 17, 2026
Unprompted review
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Rated 5 out of 5 stars

We love both the Formby and Crosby…

We love both the Formby and Crosby clinic. My greyhound has monthly treatments due to old age and has also recently had an injury requiring multiple appointments. All staff have been amazing and everyone is incredibly friendly. I will be bringing all future pets to the same vets.

March 23, 2026
Unprompted review
Rated 5 out of 5 stars

Every member of the team are genuinely…

Every member of the team are genuinely amazing with such a great rapport with everyone and their pets. They always remember your pets name and will give a cuddle and a fuss and even treats after their appointment. We have so much faith in the team, we wouldn’t go anywhere else. Best vet team there is, thank you all so much.

March 21, 2026
Unprompted review
Rated 5 out of 5 stars

What a brilliant warm welcome

What a brilliant warm welcome. Our dog and cat were there for their first visit and booster vaccines.
Everybody made such warm welcomes and made us and our pets feel truly welcome.

March 20, 2026
Unprompted review
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Rated 5 out of 5 stars

Great vets.

It is always very clean and there is always a member of staff to greet you. All staff are very friendly to my pet and myself. They always give me good and correct advice and I feel my pet is in good hands x

March 18, 2026
Unprompted review
Rated 5 out of 5 stars

Friendly and helpful

The staff are so friendly and helpful. My grumpy cat doesn't make many appearances but when she does everyone knows about it. The staff are always so patient and understanding with her.

March 9, 2026
Unprompted review
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Rated 5 out of 5 stars

I’ve always had a positive experience…

I’ve always had a positive experience at village vet’s Crosby. The staff are always polite and caring. I have 8 pets so can’t really afford the high prices vets these days charge but I do know they never force a treatment on my pets that is outside my budget while still helping my animals as best they can. For that I am truly grateful.

March 4, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Vets!

We’ve been coming to Crosby Village vets a while now and I can honestly say, every member of staff I’ve met is absolutely lovely! We’ve never had a bad experience, the vets are so kind and thorough and I can’t fault a single thing! Thank you for always being so kind to Maggie!

March 9, 2026
Unprompted review
Rated 5 out of 5 stars

You will not find a better vets

You will not find a better vets, who truly care, go above and beyond for your furry loved one. Don't risk being a member of a big chain vet (been there, never ever again) go to a family vets with caring staff from reception to vet nurse to vet. Can't reccomend any higher. ❤️

February 28, 2026
Unprompted review
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Rated 5 out of 5 stars

My dog is getting on in years and is a…

My dog is getting on in years and is a little bit nervy , you gave my dog the best care and you have been extremely patient in calming her down , in all honesty I wouldn’t trust any other vet with my dog . Thankyou for making my dogs visit to the vets a lot less worrying for me and my dog Lily . Thankyou

February 18, 2026
Unprompted review
Rated 5 out of 5 stars

TPLO surgery

Very informative and responsive to queries. Always helpful and supportive post-op. Our dog is very anxious with vet visits. Village vets did all they could to help with this. So far recovery is going well and we are happy with her progress.

February 4, 2026
Unprompted review
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Rated 5 out of 5 stars

The standard of care and treatment is exceptional.

I live almost an hour’s drive away from this veterinary practice but wouldn’t go anywhere else. The staff are lovely and my dog seems to genuinely enjoy her infrequent visits. You are given all the information you need to make an informed choice and it is communicated clearly and honestly.

The standard of care and treatment is exceptional.

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

Caring Vet Practice

Whenever I take my dog to the village vet at Crosby the vets and vet nurses treat her like royalty. I believe that they all have her good health and welfare in mind and try to find the best solution for my dog’s issues.

February 10, 2026
Unprompted review

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