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Vintage Tub Reviews 222

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TrustScore 3.5 out of 5

3.7

Plumber
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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Consumers appreciate the magazine-quality and good quality of the products. Many are pleased with the communication, the speed of the shipping, and how well items are packaged. A few consumers highlight the helpfulness and knowledge of customer service representatives, especially when resolving issues like damages. People are generally satisfied with the ordering process and the availability of unique or hard-to-find items. However, some consumers report negative experiences with customer service, describing representatives as rude, uninformed, and unhelpful. Some reviewers mention difficulties in obtaining replacement parts and delays in shipping, with customer service being unable to provide useful information. A few consumers have encountered issues such as damaged or leaking products, inaccurate product descriptions, and flimsy materials.

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered four Teapot Minispread Bathroom Sink Faucet with metal cross handles. Perfect for our spaces. The whole experiece was flawless. Product arrived on-time and in perfect condition. From the m... See more

Rated 5 out of 5 stars

I searched and searched for a high back cast iron sink for my Victorian kitchen renovation and Vintage Tub & Tile had the right design at the right price for me. It was easy to place my order and the... See more

Rated 5 out of 5 stars

I just want to say, I am thrilled with my Mila slipper tub and deck mounted polished brass fixtures. I had a lot of back-and-forth phone calls with customer service to decide which tub and color. E... See more

Rated 4 out of 5 stars

We have used Vintage Tub for our home and one of our rental properties. We love the quality of the products, but it’s really hard to get the proper replacement parts when needed. The woman that answer... See more

Company details

  1. Plumber
  2. Furniture Store

Written by the company

Vintage Tub & Bath is more than just clawfoot tubs. Having been in business for 25 years, we have the experience and reputation to expertly guide you through any size improvement project. Whether you are replacing a bathtub faucet or building a new home, we have the products, prices, and expertise to get the job done right. With over 15,000 products, comprised of more than 85 manufacturers, you are sure to find all of the products you need.

Contact info

3.7

Average

TrustScore 3.5 out of 5

222 reviews

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Rated 5 out of 5 stars

Wonderful Products with lessons learned

Our experience is wonderful with every item a quality purchase. We have learned some things after-the-fact such as the mounting of pedestal bathtubs with the correct insulating material from the ceramic floors. I would recommend saving every receipt with part numbers as we have replaced faucet stems over time which is normal; Vintage Tub does seem to have most orders digitally saved to retrieve for part history. We especially like our teapot bathroom faucets.

January 17, 2019
Unprompted review
Rated 5 out of 5 stars

Beautiful plumbing fixture

Beautiful plumbing fixture. High quality. Excellent packaging for shipping - no damage. Not installed yet - but inspired by the quality.

January 17, 2019
Unprompted review
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Rated 5 out of 5 stars

This is the second time we have…

This is the second time we have purchased from this company and have been very pleased both times.
We recommend this company to all our friends who are looking for great quality and great prices on all their fixtures.
Stacy and Carol Lynn

January 17, 2019
Unprompted review
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Rated 5 out of 5 stars

From my phone calls and emails with…

From my phone calls and emails with Doris to the delivery from the freight co everything was top notch A+ customer service. Oh and the tub is beautiful. Arrived wrapped like a baby and at 60 pounds we easily carried it inside. It's not installed yet so I can't comment on ease of install but the feet went on easily. I'm so glad I chose Vintage tubs in PA for our bath remodel.

January 17, 2019
Unprompted review
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