Vinted NL Reviews 

5,754
TrustScore 3 out of 5

3.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 430 reviews, most reviewers were somewhat happy with their experience overall. Many people find the platform easy to use for both buying and selling, appreciating the smooth process of listing items and tracking shipments. Customers also enjoy the variety of items available, from new to pre-loved, and the ability to make money from unused clothes. However, some people were dissatisfied with the delivery service, citing issues with changed drop-off locations and packages arriving damaged. There is also significant dissatisfaction with customer service, with many reporting difficulties in getting support and receiving automated responses. Some reviewers also mentioned concerns about the presence of fake products and accounts being blocked without clear reasons.

What people talk about most

Product

Clients share ambiguous opinions on product quality and authenticity, with many expressing dissatisfaction... See more

Delivery service

Reviewers highlight negative aspects of delivery service, with many experiencing lost or undelivered parcels... See more

Website

Customers consistently note ambiguous experiences with the website, with many praising its ease of use for... See more

Customer service

Customers had negative experiences with customer service, often describing it as extremely slow,... See more

User experience

Consumers find the user experience to be ambiguous, with many praising the app's ease of use for buying and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I like that Vinted tracks my favourites and suggest things I might like. I dislike that there are a lot of items for sale that are brandnew from people’s own stores or maybe bought in bulk online... See more

Rated 3 out of 5 stars

I'm learning as I go about buying and selling on Vinted. One thing that turns me off is picking up at the butchers shop that have horrible hours or a Travel agent who you can only pick up after noon... See more

Rated 4 out of 5 stars

Selling and buying items went smoothly. The removal of one of my very first offers (a leather coat) with a supposedly "suspicious" brandname, was strange to me. I bought this coat years ago, mentioned... See more

Rated 4 out of 5 stars

Vinted works really well and feels much safer and fairer than sites like eBay because there's no uncertainty around shipping. The shipping part is a huge breakthrough. However, occasionally the cou... See more


Company details

  1. Online Marketplace
  2. Clothing Store
  3. Men's Clothing Store
  4. Used Clothing Store
  5. Vintage Clothing Store
  6. Women's Clothing Store

Written by the company

Vinted is een marktplaats met een enthousiaste community die van tweedehands de eerste keuze wil maken. Elke dag kopen en verkopen miljoenen van onze leden in heel Europa tweedehands artikelen. Verkoop zonder kosten en ontdek unieke artikelen van hoge kwaliteit – van mode en elektronica tot woondecoratie, huisdierbenodigdheden en nog veel meer.


Contact info

3.1

Average

TrustScore 3 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.1

All reviews

(5,754)

1,643 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 1 out of 5 stars

You have to be extremely careful here

You have to be extremely careful here. There are many cheaters on this platform and Vinted is not very helpful when it comes to protecting the buyer, after they get your money they just close the case when you have issues with them. I have returned the item and the seller who agreed with the return declared that I did not seal the item and it just fell out. Which is more than crazy to believe since which crazy person does not seal the bag sending it back. Anyway Vinted just agreed to give my money to the seller and closed my case. It’s the themost nasty thing I’ve ever experienced on this platform but there are more.

April 24, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

The Vinted experience

I was recomanded to try Vinted by a friend, so I quite easily made an account and downloaded a few articles to sell. Reactions/Selling things are a simple proces, processing including payments easy and without hick-ups too. I try to have open conversations with buyers which works wonderfull. I am really HAPPY to use Vinted.
One proces with combined articles went wrong, and that wasn't a good experience because a solution, cust.service both were difficult and impossible to find..which has cost me a 'client/buyer'.. But overall I am sattisfied.

April 21, 2026
Unprompted review
Rated 2 out of 5 stars

Vinted supports FAKE items

Vinted makes it possible to report replicas (fake products). When you make a report, you automatically receive a message stating that it does not violate their policy. If you then object, it takes 5 days before they look into it. In the meantime, scammers can simply sell their junk to people who think they are buying genuine brands. I have objected at least 100 times, but Vinted just leaves fake items listed. You really have to go to great lengths to file a report. You are not taken seriously. BEWARE OF A LOT OF FAKE ITEMS.

April 23, 2026
Unprompted review
Advertisement
Advertisement
Rated 5 out of 5 stars

Love Vinted

Love Vinted, people actually buy your stuff and you can negotiate price too and you have the option to use the money again on vinted or you can transfer it to your bank account.

You get chat support also if needed🙌🏽

April 20, 2026
Unprompted review
Rated 3 out of 5 stars

Locked out

I dislike the way of treatment.
I bought a watch, witch I tought was a original. When I did a resale I was locked out from Vinted.
Till 20th of april. But on the 20th of april I was stille locked out.

April 16, 2026
Unprompted review
Rated 1 out of 5 stars

Sell something and you will get scammed

If you have a problem by selling an item, there is nothing Vinted will do for you. The buyer always has a better position. So scamming is way too easy as a buyer. I sold something perfectly packaged and the buyer complained about it being ripped open, showing only pictures from after the box was opened. What was my position? I had to refund the buyer ánd lost my item. And this is how Vinted treats sellers. Small tip, make photo‘s and video‘s, as many as you can. And MAYBE Vinted will then help. But, you never know.

April 20, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Easy and great app to use

It is an easy clear app to sell stuff, with international reach. Also very handy for me is the wallet inside the app. Saves records and costs on your bank account. Also trading via this app reduces costs for transport.

April 16, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look