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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the product for its quality and comfortable fit, especially for those with smaller ears or piercings. Many people highlight the excellent sound quality for music and general listening, along with a positive user experience, noting the ease of pairing and intuitive controls. However, some customers experienced issues with delivery times, with orders taking longer than anticipated to arrive. A few other people also felt that the sound quality for phone calls was not as clear as expected, and some noted occasional connectivity problems or a lack of noise cancellation despite product claims.

What people talk about most

Product

Reviewers mention positive feedback about the product, particularly praising the comfort and fit for small... See more

Quality

Reviewers highlight positive aspects of quality, particularly praising the sound and comfortable fit of the... See more

User experience

Customers consistently note positive experiences with user experience, particularly praising the comfort and... See more

Delivery service

Clients share ambiguous opinions on delivery service. Many customers experienced longer than anticipated... See more

Order

Consumers find order experiences to be ambiguous. While some reviewers report quick and easy ordering... See more

Based on these reviews

Rated 4 out of 5 stars

Perfect earbuds as described. Sound quality is not perfect and they do fsll into the outer ear sometimes and turn themselves off. I have found with the BOGOF deal, if you have the 2 sets of earbuds co... See more

Company replied

Rated 4 out of 5 stars

Started a little choppy with no instructions on how to change your preference on language that should be included in the directions I had to search and reach out in the community for someone tell me h... See more

Company replied

Rated 4 out of 5 stars

I love how the earbud fits in my ear but if your laying down with your ear against a pillow the ear buds will randomly turn on/off which can be annoying when I’m trying to drown out my husbands snorin... See more

Company replied

Rated 4 out of 5 stars

Ordering was pretty easy. Shipping took a while and the product page doesn’t really set any expectations as to when your purchase will ship. As far as the product goes, listening to music is GREAT!... See more

Company replied


Company details

  1. Home Audio Store
  2. Home Theater Store

Written by the company

VionB designs premium tech and everyday accessories made for real life. From home entertainment and audio to lifestyle tech, we create intuitive, well-designed products that seamlessly fit into daily life. Our focus is on usability, durability, and clean design — without unnecessary complexity. We ship worldwide and provide responsive customer support, clear warranties, and a customer-first approach built on transparency and trust. Life, upgraded. Tech for real life.


Contact info

4.1

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 99% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Works as advertised

Works as advertised. Easy to set up. Delivered timely.

April 13, 2026
Unprompted review
VionB logo

Reply from VionB

Thank you for your great feedback! We’re glad to hear everything worked as expected and that the setup was easy.

We also appreciate your note on the timely delivery!

Emma, VionB Team

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Rated 5 out of 5 stars

Work as advertised

They wear is as comfortable as advertised. I have smaller ear canals and many ear piercings. I even sent your information to my piercer if she wanted to review and then recommend to her clients

April 10, 2026
Unprompted review
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Reply from VionB

Thank you so much for your wonderful feedback! We’re especially happy to hear that the earbuds are comfortable for smaller ear canals and piercings.

It truly means a lot that you shared our product with your piercer—we really appreciate your support!

Emma, VionB Team

Rated 4 out of 5 stars

I like it a lot

I like it a lot. It is small and very light.
It gives me a comfortable feeling when it is in my ears.
Thank you very much.

April 7, 2026
Unprompted review
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Reply from VionB

Thank you so much for your kind review! We’re delighted to hear that you find the earbuds comfortable, lightweight, and enjoyable to wear.

Your feedback truly means a lot to us. Thank you again for your support!

Emma, VionB Team

Rated 5 out of 5 stars

I can wear them for hours at work…

I can wear them for hours at work without them falling out. The battery lasts quite some time which is a plus.

April 13, 2026
Unprompted review
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Reply from VionB

Thank you so much for your kind feedback! We’re really happy to hear that the earbuds stay secure and last throughout your workday.

Your support means a lot to us!

Emma, VionB Team

Rated 3 out of 5 stars

Not so great for calls

Not so great for calls. But good for music

April 16, 2026
Unprompted review
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Reply from VionB

Thank you for your feedback! We're glad you enjoy the earbuds for music.

We’re sorry the call quality didn’t meet your expectations and appreciate your input—it helps us improve.

Emma, VionB Team

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Rated 5 out of 5 stars

Hello .

Hello .. I am loving my new comfy earbuds .. so much that I have another two pairs coming.. thank you

March 28, 2026
Unprompted review
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Reply from VionB

Thank you so much for your kind words! We’re thrilled to hear that you’re loving your comfy earbuds—and even more excited that you’ve ordered two more pairs.

Your support truly means a lot to us. If you ever need anything, don’t hesitate to reach out!

Thanks again.

Emma, VionB Team

Rated 5 out of 5 stars

I basically bought them because I wanted to try something smaller.

I basically bought them because I wanted to have them for listening to music or watching videos before going to sleep; they fit my ears very well and have good sound.

March 31, 2026
Unprompted review
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Reply from VionB

Thank you so much for your review! We’re really glad to hear that you chose to try something smaller and that they fit your ears so well.

It’s great to know you’re enjoying them for music and videos before sleep, and that the sound quality meets your expectations — that’s exactly what we aim for!

Thanks again for your support.

Emma, VionB Team

Rated 4 out of 5 stars

Great product!

Love the size of this earbud! I have tiny ears, and every single bud I have tried was always painful after a few hours. I'm still playing with it, but it's much better than my other buds, and the price was nice as well!

April 15, 2026
Unprompted review
VionB logo

Reply from VionB

Thank you so much for your kind review! We’re really happy to hear that the size works well for you, especially since finding comfortable earbuds for smaller ears can be such a challenge.

It’s great to know they’re already feeling better than your previous ones, and we hope they keep getting even more comfortable with use. Also glad you found the price fair — that means a lot to us!

Thanks again for your support.

Emma, VionB Team

Rated 2 out of 5 stars

Good reason to stop wearing earbuds

I was not going to post a review - quite frankly because I'm too lazy to, and I figured if something works then that is good enough - but I've never had audio experiences as stress-inducing and upsetting as this. The main reason I bought these were because of my piercings, the ear buds I had previously hurt my tragus piercing, as well as my daith piercing; so I was incredibly excited when I saw these. I bought them in my favourite colour, and gave the extra one to my Ma. Firstly, if you are like me, and have been told "you have really bendy/curved ear canals", then please don't get these. My Ma and I have slightly 'curvier' ear canals than others, and they are so incredibly difficult to put in. You have to find the "sweet spot", which can sometimes take 10 minutes to find. I have gotten some friends (with straighter canals) to test it, and they said it was ok, not 100% comfortable but they sit alright, so if you have straight ear canals and undefined cartilage anywhere, then maybe they are ok (they still hurt my 4mm tragus piercing, which normal AirPods or anything like that do not. Samsung buds and those shaped ear buds also hurt though - I have a Samsung). Honestly, while this is a slight pain, I can live with this. But then it also ties into the next problem. They are so so incredibly sensitive. I put them in? "Power off". They're falling out so I slightly nudge it? "Power off". I sit with them in and don't do anything besides breathe? "Power off". And you may be thinking, "why don't you just turn it back on again? If it's so sensitive it would be easy." Ha. Ha. You would think so, right? But alas, it seems the sensitivity is exclusively applied to powering the ear buds off whenever a whisper of wind brushes against it too harshly.

I have to spend around 5-10 minutes at the start/as soon as I put them in, trying to turn the power back on and to keep them connected. Again, I'm lazy, I would have just sucked it up and dealt with it, but it is quite literally every single time - perhaps there is the off occasion it won't happen though! - but it will still continue to turn off regardless, if I adjust it, or breathe too hard, or anything. I honestly quite dislike, borderline hate, not listening to music when I'm travelling or doing things out of home, and I catch public transport, and travel all over my city for my job, so you can assume that this is a large chunk of my time. But ever since I got these earbuds, I tend to just sit in silence. But hey, maybe these were just trying to push me to meditate and never use them 🥰

Long story short, these are the most stressful earbuds I've ever had in my life, I'd honestly rather deal with a slightly-broken wire for headphones and I have to adjust it every two seconds for it to work than to deal with this. But 2 stars for it like, being tiny and actually playing music I guess.

April 15, 2026
Unprompted review
VionB logo

Reply from VionB

Thank you for taking the time to share your experience — we’re truly sorry for the frustration you’ve encountered.

What you’re describing, especially regarding sensitivity and fit, is clearly not the experience we aim to provide.

Our team is constantly working to improve the product, and your feedback is very valuable. If you’d like, you can contact our support team so they can provide you with a suitable solution quickly.

Thank you again for your feedback.

Emma, VionB Team

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Rated 5 out of 5 stars

Sorted my delivery issues

Sorted my delivery issues

April 1, 2026
Unprompted review
VionB logo

Reply from VionB

Thank you so much for your feedback! We’re really glad to hear that your delivery issue has been resolved.

Our team always aims to provide quick and effective support, so it’s great to know we were able to help in your case. If you ever need anything else, don’t hesitate to reach out — we’re always here for you.

Thanks again for your trust.

Emma, VionB Team

Rated 5 out of 5 stars

Really fast delivery and better than…

Really fast delivery and better than expected. These earbuds are amazing!

April 9, 2026
Unprompted review
VionB logo

Reply from VionB

This is so great to hear — exactly the kind of experience we aim to deliver from start to finish.

Fast delivery and a product that exceeds expectations… that’s the standard we hold ourselves to.

Thank you for your trust.

Emma, VionB Team

Rated 4 out of 5 stars

I love how they fit

I love how they fit. They just aren’t as loud as my earbuds I already have.

April 14, 2026
Unprompted review
VionB logo

Reply from VionB

Thank you for your feedback — we’re really glad to hear the fit feels right, that’s something we put a lot of care into.

Our sound is designed to feel balanced and comfortable over time rather than overwhelming, especially for longer listening sessions. That said, a quick adjustment in your device’s volume settings or EQ can often bring out a bit more presence if needed.

We really appreciate you sharing your experience — it helps us keep refining every detail.

Emma, VionB Team

Rated 4 out of 5 stars

These earbuds are great and stay in my…

These earbuds are great and stay in my ear. I wanted to use them at work but they don’t always pick up a phone call. Will use them at home thought!

April 14, 2026
Unprompted review
VionB logo

Reply from VionB

Thank you for your feedback — we’re really glad to hear they fit well and stay comfortably in place.

For calls, a quick tip that often helps is making sure the earbuds are set as the active audio source on your phone and slightly adjusting their position so the microphones are more aligned with your voice. This can make a noticeable difference in call pickup.

If you’d like, our team can also walk you through it step by step to make sure everything feels seamless for your daily use.

Appreciate you sharing your experience with us.

Emma, VionB Team

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Rated 5 out of 5 stars

Used the ultra light AIR ones in my motorbike helmet.

Used the ultra light AIR ones in my motorbike helmet to review them on my YouTube channel (OLDMATE MOTO), they surprised me how good they were.

April 15, 2026
Unprompted review
VionB logo

Reply from VionB

That’s amazing to hear — and even more coming from a real-world test like yours.

Knowing they perform comfortably even inside a motorbike helmet says a lot about the design. We’d love to check out your review as well.

Appreciate you putting them to the test and sharing your experience.

Emma, VionB Team

Rated 5 out of 5 stars

Great for us side sleepers!

I can get to sleep so much better now! My Vions are perfect for side sleepers like me and they don't hurt at all! Well worth it, I'm so glad I got them!

April 15, 2026
Unprompted review
VionB logo

Reply from VionB

This is exactly what we love to hear.

Sleeping comfortably on your side without any pressure changes everything — and knowing you’re finally getting better rest means a lot to us.

Thank you for trusting VIONB.

Emma, VionB Team

Rated 4 out of 5 stars

I love how the earbud fits in my ear…

I love how the earbud fits in my ear but if your laying down with your ear against a pillow the ear buds will randomly turn on/off which can be annoying when I’m trying to drown out my husbands snoring. I’ve had them for over a week now besides that the only other complaint I have would be the color is definitely not “yellow” maybe a pastel yellow or cream

April 14, 2026
Unprompted review
VionB logo

Reply from VionB

Thank you so much for your feedback — we’re really glad the fit feels right for you, that’s exactly what we aim for.

When lying down, contact with the pillow can sometimes trigger the touch controls. For a smoother experience, you can slightly adjust the earbud position or rest on the side with less direct pressure — this usually prevents accidental activation.

We also appreciate your note on the color — it’s designed to be soft and neutral, and your perspective truly helps us refine every detail.

Thanks again for your trust.

Emma, VionB Team

Rated 2 out of 5 stars

VionB Earplugs

I ordered these in March. It took 15 days to arrive. They claim to be based in the U.S., but the package came from China.
When I received them, I tried them out. They aren't noise-canceling at all, not even while playing music. I found them to be as uncomfortable as my AirPods to sleep in.
I have been trying to get a hold of someone for over a week to return them, and no one has responded to my voicemails or emails, even though they say they'll respond within 48 hours.
This entire process has felt like I've been sold a scam product and I will NEVER purchase from this company again.

April 14, 2026
Unprompted review
VionB logo

Reply from VionB

We’re truly sorry to hear how frustrating this experience has felt — that’s absolutely not the impression we want to leave.

Your message has been shared with our support team, and someone will personally reach out to you shortly to take care of your return and make things right.

We appreciate you bringing this to our attention — we’re here to ensure you’re properly taken care of.

Emma, VionB Team

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Rated 4 out of 5 stars

The earbuds are great, could always improve

The earbuds are great, I do feel like the quality is almost there with high end earbuds, what I do enjoy is the fit of them. Shipping did take longer than anticipated but it was free so I understand. The caring case is a bit light and don’t have any branding on them and in my opinion makes them feel cheap as well as the voice used when paired to your device. Small things that can make them better

April 10, 2026
Unprompted review
VionB logo

Reply from VionB

Thank you for your thoughtful feedback — it really means a lot.

We’re so glad the fit stands out for you, that’s something we’ve carefully designed to feel effortless from the moment you wear them. Your notes on the sound, case, and details are incredibly valuable, and they’re exactly the kind of refinements we continue to work on.

We also appreciate your patience with shipping — we’re actively improving that experience.

Thanks again for helping us get better with every detail.

Emma, VionB Team

Rated 5 out of 5 stars

Great fit in my ear an awesome sound…

Great fit in my ear an awesome sound quality

April 14, 2026
Unprompted review
VionB logo

Reply from VionB

Thank you so much for your feedback! We’re really happy to hear the fit works well for you and that the sound quality meets your expectations. Enjoy your earbuds!

Emma, VionB Team

Rated 5 out of 5 stars

Easy to use and very comfortable

Easy to use and very comfortable

April 14, 2026
Unprompted review
VionB logo

Reply from VionB

Thank you so much for your feedback! We're really happy to hear that you find them easy to use and comfortable — that's exactly what we aim for. Enjoy your listening experience!

Emma, VionB Team

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