Vipseats Reviews 134

TrustScore 1.5 out of 5

1.4

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Review summary

Created with AI, based on recent reviews

Looking at 137 reviews, most reviewers were let down by their experience overall. Many people were dissatisfied with the company's website, perceiving it as untrustworthy and reporting that tickets purchased through it never arrived. Customers frequently encountered issues with their orders, including tickets not being delivered as promised, and found the refund process problematic, with many struggling to get their money back. Reviewers also expressed frustration with the lack of communication, noting that their emails were often ignored or met with out-of-office replies. They also had issues with payments, often facing difficulties in receiving refunds, sometimes requiring intervention from their banks. However, some customers also noted that the website appeared legitimate and that a few successfully received refunds after requesting them.

What people talk about most

Website

People report negative experiences with the website, consistently describing it as a scam despite its... See more

Order

Consumers express significant dissatisfaction with their orders, primarily concerning unreceived tickets.... See more

Refund

Customers consistently express significant dissatisfaction with the refund process. Many reviewers report... See more

Customer communications

Reviewers express significant frustration with the contact methods and communication. Many customers report... See more

Payment

Clients share negative opinions on payment, with many reporting that they paid for tickets but never received... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Think are a total scam. Bought tickets for the Carbo Cup final that have failed to appear and have received no communication whatsoever in recent days. Major disapointment and has cost me more that... See more

Rated 1 out of 5 stars

I bought two tickets to take my grandson to his first Liverpool game v Galatasary, I have recieved false information about when the tickets will arrive. The game is tonight and hey presto no tickets h... See more

Rated 1 out of 5 stars

Sadly in the same boat as everyone else, scammed. Bought 4 tickets back on the 26th February from an advert on #Facebook and it says its partnered with #Carabao , surely #Wembley and the #FA must... See more



Contact info

1.4

Bad

TrustScore 1.5 out of 5

134 reviews

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Rated 2 out of 5 stars

Possible scam company

We are pretty sure this company is a scam. A lot of reviews within the last few days, all from overseas buying UK football tickets!

Website looks legit - but social media links don’t lead anywhere, company house number takes you to a different dormant company, their office address is a vacant office building in Oxford etc.

Too many risks pointing towards it being a scam. The only thing we can say, is we asked them for a refund and it was processed within 3 days which we feel very grateful for.

March 5, 2026
Unprompted review
Rated 1 out of 5 stars

Scam - all evidence points to a scam

I would strongly recommend people don't use this company. From what I can see the domain and the business is 1 month old. Their office address is currently a vacant office which is for sale in Oxford.

Despite being 1 month old they have 100s of great reviews on their website.

If you google the company number listed on their website (15645761) you see it's "media management ltd" which is dormant so has zero income. It is possible that they have just stolen a company number and office address from a different company for the purposes of this scam.

March 4, 2026
Unprompted review
Rated 5 out of 5 stars

Recently I have booked ticket from…

Recently I have booked ticket from there and i didnt get any problem everthing was fine quite comfortable prize, easy booking many payment option also available if you are soccer lover then try this site for tickets

February 28, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Experience with Vipseats

Excellent Experience with Vipseats! ⭐⭐⭐⭐⭐
I had a great experience using Vipseats. The booking process was smooth, simple, and very user-friendly. Everything was clearly explained, and I received confirmation quickly without any issues. The service was reliable and efficient, which made the whole experience stress-free.
I really appreciate the transparency and fast response. I would definitely recommend Vipseats to anyone looking for a convenient and trustworthy service. Looking forward to booking again!

February 28, 2026
Unprompted review
Rated 5 out of 5 stars

Glad I used them


Woww, I had a great experience using the website .The booking process was simple and straightforward, and I received my tickets on time without any issues. Communication was clear throughout, and everything worked exactly as expected on event day. I was a bit skeptical at first, but they delivered as promised. I’d definitely use them again for future events.

February 28, 2026
Unprompted review

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