Always excellent service from Kevin. Has taken care of our B&B insurances for the last six years. Renewals have been competitively priced & sourced with leading carriers. Policy terms explained... See more
Company replied
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Always excellent service from Kevin. Has taken care of our B&B insurances for the last six years. Renewals have been competitively priced & sourced with leading carriers. Policy terms explained... See more
Company replied
Kevin is always friendly & explains everything, especially when the price has increased & why, plus as we are able to pay by 10 monthly installments means we don't have to find all the money in 1 lump... See more
Company replied
They helped when payment went wrong. Very quick due to departments working well together. I feared the worst but my mind was quickly put at ease due to direct discussion.
Company replied
We have dealt solely with Kevin Stephenson at Vista now for several years. He is always helpful and engaging, deals promptly with any enquiries we have had over the years, explains everything clearly... See more
Company replied
Vista Insurance Direct provides insurance to the hospitality sector, covering guest houses, bed & breakfasts, Airbnb and holiday homes throughout the UK. We take away the burden of seeking, and securing the right insurance cover, allowing you to focus on running your business and reaping the rewards of knowing you’re protected against the expected (and unexpected), including property damage, business interruption, liquor liability and more. We also understand, and share the view, that in hospitality, customer satisfaction is key. We pride ourselves on delivering a high level of satisfaction to our hospitality clients, with meticulous attention to detail that recognises the possible liabilities and risk management issues that you face on a day-to-day basis. Our customised insurance policies protect you, your business, your operations, and your team, and are uniquely designed to fit the needs of: - Hotels - Guest houses - Bed and breakfasts - Corporate venues - Retail and leisure venues - Holiday homes - Second homes, including Airbnb’s
Windmill Green, 24 Mount Street, 2nd Floor Industrious, Manchester , M2 3NX, Manchester, United Kingdom
I have been using Vista Insurance for about 5-6 years now. Kevin is always very helpful, courteous and knowledgeable.
Phil Martel

Reply from Vistainsurancedirect
The service we receive from Kevin at Vista is second to none. He always helps with any problems, tells you how it is and more importantly is to the point.
Wouldn't go any where else.

Reply from Vistainsurancedirect
I have been using Vista Insurance for years, they are an excellent company and Kevin is wonderful, luckily I have never needed them for anything but it is a piece of mind that if I did I am sure they will be there at the end of the phone.

Reply from Vistainsurancedirect
Kevin is always friendly & explains everything, especially when the price has increased & why, plus as we are able to pay by 10 monthly installments means we don't have to find all the money in 1 lump sum? As little more expensive, but better for us in the long run, as don't always have the full payment whilst running our Grade II listed B&B.

Reply from Vistainsurancedirect
We used Kevin at Vista Insurance Brokers for our business insurance requirements. He was excellent and provided us with a very competitive quote. We are certainly planning to use Kevin and Vista again next year.

Reply from Vistainsurancedirect
Kevin is always proactive and professional, fully aware of what's required and has always given good advice!

Reply from Vistainsurancedirect
Very helpful and freindly as always.

Reply from Vistainsurancedirect
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