While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Ordered business cards didn’t deliver on time and when it did come it was misprinted on all cards I emailed and sent pics of the cards then they said I was at fault for the upload like wtf!!? They ref... See more

Rated 5 out of 5 stars

I placed an order for two items. Each item for a specific project so I made sure I was ordering EXACTLY what I needed. The first item was an incorrect measurement. They offered a refund. And in the... See more

Rated 5 out of 5 stars

Shoutout to Vistaprint and Louie in customer service... quick to answer my call, quick to answer my questions and provided extra tips to help in future. Vistaprint gets the job done, but the best par... See more

Rated 5 out of 5 stars

I made a book for my husband for his first Father’s Day and used Vistaprint to print it. After submitting the design, I went back into it a couple of days later to have a look and realised that so... See more

4.0

Great

TrustScore 4 out of 5

105 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(105)

19 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Very misleading image on website

I purchased a "Large drawstring bag" on vista print and it arrived and was incorrect size, colour and material.

I received a drawstring bag that is 65x45 and on the website it says 67x47.

I contacted vista print and they said they would send a replacement that would be correct

I received the replacement and it was the exact same product i received originally

The photo on the website is not the same as what i received in terms of the colour and size.

I hope no one can experience these issues as vista print would not send the correct product, extremely upsetting and misleading

October 20, 2025
Unprompted review
Advertisement
Rated 2 out of 5 stars

I ordered two items with a picture to…

I ordered two items with a picture to be printed on, a mug that arrived very quick, and a T Shirt that didn’t arrive at all and when I asked where it was they sent me an email claiming that I had cancelled the order and so far no sign of a refund.
VERY BAD COMMUNICATION FROM THIS COMPANY

October 6, 2025
Unprompted review
Rated 5 out of 5 stars

10/10 Shopping experience, don't sleep on Vistaprint.

Working with Raplh (Customer Care Supervisor) was great from start to finish. Fully transparent, explained everything and the options I had to make a bulk order of calendars in A3 and A4 sizes. Getting the calendars at an affordable cost for customers is one of the many reasons I will shop with Vistaprint again for all of my office supply necessities.

Ralph was easy to work with carefully explaining options, issues that arose and a solution hassle-free everytime. I would highly recommend vistaprint to anyone scouting by for the products and services they sell. Customer support alone is exceptional!

As for the calendars themselves, outstanding quality, very professional looking, quality is crisp. **Note: the picture quality you submit is the quality you get back, make sure YOUR photos are the best possible resolution/quality you can get and you won't be disappointed** Even blown up into the A3 print calendars the clarity and print is remarkable. I look forward to making another batch next mid year, unfortunately we have to wait till then!

Raplh went above and beyond to address any issue or problems I had, and for that we are eternally grateful for your honesty, gratitude and understanding.

July 23, 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful wedding invitations

Beautiful wedding invitations. The linen feels is lovely and much better quality than I expected for the price. Faster delivery than I expected too. I would definitely use them again.

September 18, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Fantastic customer experience!

Vistaprint have been amazing! I messed up an order and they were super quick to sort it out. Hardly any back and forth, just straight to the point and genuinely helpful. It honestly felt like they cared, which is rare these days. Such a positive experience, will never use another printing company!

September 5, 2025
Unprompted review
Rated 5 out of 5 stars

Great!

Was pretty confused but was given good info within 10 mins of reaching out - Louie was great and even flicked me a 10% to help when it wasnt the outcome I was after

August 29, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Brilliant Products & Customer Service!

What an incredibly brilliant customer service team (most notably Deveerei)! I am always blown away by the results from Vistaprint and never afraid to recommend them for brilliant products and for superior solutions!
I look forward to our continued working relationship!

July 29, 2025
Unprompted review
Rated 1 out of 5 stars

Invitations didn’t arrive in time (or at all)

Invitations didn’t arrive in time (or at all - they advised me they had been “lost in transit)”. They offered a replacement order to be delivered after the event date, I requested a full refund instead however they only refunded me for the shipping portion. Disappointed in their services :-(

July 23, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

had donna on the live chat and she was…

had donna on the live chat and she was amazing! i had many questions i needed answered and she was so patient with me every step of the way. Only note is i would love vista print to have afterpay

July 11, 2025
Unprompted review
Rated 2 out of 5 stars

They do a great job with printing but…

They do a great job with printing but have NO idea how to properly package the product so that it arrives in top condition. Shocking. Even when sending a replacement for damaged cards (due to shoddy packaging) they also arrived damaged. Will not be purchasing from them in future

June 3, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

Took $$$ claim I haven't paid

Ordered on 50% off sale, money was immediately debited from bank account. 24 hours later I get an email saying payment has failed. I have sent evidence of the payment taken from the account and they refuse to produce or send the anything.

Do not use.

May 16, 2025
Unprompted review
Rated 5 out of 5 stars

easy to use

easy to use, printed out the most amazing quality coffee table book from our trip to japan

Definitely recommed!

May 14, 2025
Unprompted review
Rated 5 out of 5 stars

Louie was amazing

Louie was amazing.
I really appreciate Louie's support and patience with me.
Thank you so much Louie.
You are an asset to Vista Print :)
I have placed yet another order.
Thanks
Irene Singh

May 9, 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look