Vistavue are amazing at communication, always keeping me up to date with our campaign. Quick at responding to any queries. Thank you for your time Shubhangi and team. Would highly recommend.😊
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Review summary
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What people talk about most
Reviews shaping this summary
5 STARS ALL OF THE WAY! Harry was amazingly eloquent, and explained everything in perfect details of our next steps. We appreciated his patience with us as we found the time for our 10 minute call. He... See more
Company replied
Shubhangi Kedare is great. She made sure we were satisfied with Vistvue's services and always making sure that anything we communicate to the design team is being worked on. We are able to work on cha... See more
Company replied
Just spoke to Shubhangi about a problem with an invoice, called me back as promised, explained everything like the admin fee of £248 which i wasnt aware of but she assured me it was in my contract. Di... See more
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Company details
Written by the company
At Vistavue, we are passionate about transforming the way businesses connect with people. As a global leader in digital signage and visual communications, we combine innovative software with strategically placed screens in premium locations worldwide to deliver dynamic, engaging content that informs, inspires, and empowers.
Contact info
United Kingdom
- customercare@vistavue.com
- vistavue.com
4.6
Excellent
642 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 24 hours
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friendly staff
August 17, 2026
Unprompted review
Reply from Vistavue
Hi Paula,
Thank you so much for your kind feedback—we really appreciate you taking the time to share it.
We're delighted to hear that you found the team friendly and approachable. Providing a welcoming, helpful experience for our customers is something we take great pride in, so it's wonderful to know that came across.
Thank you again for your support, and if there's ever anything more we can help with, please don't hesitate to get in touch.
Best regards,
Vistavue Customer Care Team
5-start rating
Very impressed with the service received. I have experienced no problems at all and would highly recommend.
August 17, 2026
Unprompted review
Reply from Vistavue
Hi Suzy,
Thank you so much for your wonderful feedback—we really appreciate you taking the time to share it.
We're delighted to hear that you've been so impressed with the service and that everything has gone smoothly from your perspective. Knowing that you've experienced no issues and have had such a positive experience means a great deal to the whole team.
Your recommendation is one of the highest compliments we can receive, so thank you for your trust and support.
We look forward to continuing to work with you, and if there's ever anything more we can help with, please don't hesitate to get in touch.
Best regards,
Vistavue Customer Care team
Great communication and production of…
Great communication and production of our advertisement. Looking forward to seeing how the live ad is received. Happy with everyone we have dealt with so far. Most recently, Jason, our designated designer, has done a great job making the requested modifications to our videos. Thank you!
August 12, 2026
Unprompted review
Reply from Vistavue
Hi,
Thank you so much for your wonderful feedback — we really appreciate you taking the time to share it.
We're delighted to hear that you've been happy with both the communication and the production of your advertisement. It's great to know that the process has been smooth and that the team has made a positive impression throughout.
We're especially pleased to hear your kind words about Jason. Taking customer feedback on board and making sure every advert reflects the client's vision is something we take great pride in, and we're glad he was able to make the requested modifications to your videos.
Thank you again for your support. We're excited to see your advert go live and look forward to hearing how it's received.
Best regards,
Vistavue Customer Care Team
Making Changes
Had great help with Pooja to make changes to my advertisement.
August 14, 2026
Unprompted review
Reply from Vistavue
Hi,
Thank you so much for your feedback — we really appreciate you taking the time to share it.
We're delighted to hear that Pooja was able to help you with the changes to your advertisement. Taking the time to understand our customers' requirements and ensuring updates are handled smoothly is something we take great pride in.
We'll be sure to pass your kind words on to Pooja—she'll be delighted to hear them.
Thank you again for your support, and we look forward to continuing to work with you and helping your ad achieve the best possible results.
Best regards,
Vistavue Customer Care Team
Reply from Vistavue
Hi Ethan,
Thank you for your feedback — we really appreciate you taking the time to share it.
We're delighted to hear that our Graphics team was able to help and support you throughout the process. Creating adverts that reflect our customers' businesses and vision is something we take great pride in, so it's wonderful to know you had a positive experience.
Thank you again for your support, and if there's ever anything more we can help with, please don't hesitate to get in touch.
Best regards,
Vistavue Customer Care Team
Shubhamgi was great
Shubhamgi was great. She’s kind and seems to really want to help and hear your input. I haven’t approved my ad yet, but it’s looking better.
August 13, 2026
Unprompted review
Reply from Vistavue
Hi Mia,
Thank you so much for your feedback — we really appreciate you taking the time to share it.
We're delighted to hear that Shubhangi has been so helpful and that you've felt listened to throughout the process. Taking on board customer feedback and working collaboratively to achieve the best possible result is something we take great pride in.
It's great to hear that you're already seeing improvements with your advert, and we'll continue working closely with you to make sure it reflects your vision and business goals.
We'll be sure to pass your kind words on to Shubhangi—they'll mean a lot to her. Thank you again for your support, and we look forward to helping bring your ad over the finishing line.
Best regards,
Vistavue Customer Care Team
Rohit Chakraborty is amazing and wants to help me succeed
Rohit Chakraborty is amazing. He is very clear on questions that need to be clarified as well as meeting my business needs as a small business client. Rohit also looks at the project as a whole strategically and what will work best for my business as a partnership. I feel well considered, listened to in my business needs and that I have chosen correctly in trusting this business in using my very limited marketing and advertising budget.
VistaVue is truly working for my success! I am not just another cog in the wheel of an international business. I see this becoming a very long partnership going forward. Thank you and I hope to work again with Rohit in the future.
August 13, 2026
Unprompted review
Reply from Vistavue
Hi,
Thank you so much for taking the time to leave such a thoughtful review — we really appreciate it.
We're delighted to hear about your positive experience with Rohit. Taking the time to understand each customer's unique goals, particularly when working with small businesses and carefully managed marketing budgets, is something we take great pride in.
We'll be sure to pass your wonderful comments on to Rohit — they'll mean a lot to him. Thank you for placing your trust in Vistavue, and we're excited to continue working with you and supporting your success.
Best regards,
Vistavue Customer Care Team.
Pooja was very helpful with resolving…
Pooja was very helpful with resolving the issues I was having from a customer service.
August 13, 2026
Unprompted review
Reply from Vistavue
Hi,
Thank you so much for your feedback — we really appreciate you taking the time to share it.
We're delighted to hear that Pooja was able to help resolve the issues you were experiencing and provide the support you needed. Delivering excellent customer service and ensuring our customers feel heard and supported is something we take great pride in.
We'll be sure to pass your kind words on to Pooja—they'll mean a lot to her.
Thank you again for your support, and if there's ever anything more we can help with, please don't hesitate to get in touch.
Best regards,
Vistavue Customer Care Team
Pooja was brilliant on the call and…
Pooja was brilliant on the call and professional and great to talk too
August 13, 2026
Unprompted review
Reply from Vistavue
Hi Jimmy,
Thank you so much for your kind feedback—we really appreciate you taking the time to share it.
We're delighted to hear that Pooja made such a positive impression. It's great to know that she was professional, helpful, and a pleasure to speak with throughout the call.
We'll be sure to pass your lovely comments on to Pooja — she'll be thrilled to hear them.
Thank you again for your support, and we look forward to continuing to work with you.
Best regards,
Vistavue Customer Care Team
BUYER BEWARE check reviews on DIRECT…
BUYER BEWARE check reviews on DIRECT DIGITAL (former name) and ensure that your review is at least 6 months after you’ve signed the contract because the program sounds so great at first. CLEAR PREDATORY PRACTICES in my opinion based on my experiences! I originally signed on with Direct Digital, after seeing that 2.9 star review I can see why the company changed its name (without any notice btw, I just found this out 5 days ago). I’m curious as to how many of these 4 and 5 star reviews are from the venue and how many are from the actual business that paid for the ads because venues are essentially hosting the Vistavue or Direct Digital kiosk. My ad has been running since May 2025. Honestly I completely forgot about it because there was no follow up once I paid $4,500 in full upfront. I was told that more than half a million people grace the floors of that hotel each year and that they were wanting to help out my business in the know. What got me was back in April, there was a national men’s conference at the hotel, thousands of men are there that weekend. I run a spa for MEN! There is no way that not 1 of those men didn’t call or text or book an appt. It’s sickening that we have large corporations like Marriott, allowing this business to swindle small businesses like mine. I have a form in my site that asks how my clients found me none say Marriott. I ask ALL new clients, in person, how they found me and not one has said Marriott. That money was a sacrifice and while no advertising method is a guarantee, they passed this one off as a sure way. Of course they won’t refund any monies paid, but for the person that is considering this, don’t!
August 6, 2026
Unprompted review
Reply from Vistavue
Hi Shana,
Thank you for taking the time to share your feedback.
We're sorry to hear that the service did not meet your expectations.
We appreciate that every business measures advertising success differently, and while many customers receive enquiries and increased visibility through the network, no form of advertising can guarantee a specific number of leads, bookings, or customers. Campaign performance can vary depending on a range of factors, including location, audience, and the nature of the business being advertised.
We would also like to clarify that Vistavue operates independently, and all contract terms, costs, and service details are outlined within the agreement before any commitment is made. We recommend customers review their contract carefully and raise any questions prior to proceeding.
It's disappointing to hear that you feel unsupported. Our Customer Care team is available throughout the duration of a campaign, and we regularly work with customers to review performance, redesign advertisements, and explore alternative opportunities where appropriate—we did attempt to call you yesterday when you raised your concerns for the first time.
If you would like to discuss ways we could amend your ad to hopefully improve your return, please contact us at customercare@vistavue.com
Best regards,
Vistavue Customer Care Team
Rohit Chakraborty was great
Rohit Chakraborty was great. He was able to explain everything clearly and follow along with my ad ideas 10-10 recommend.
August 12, 2026
Unprompted review
Reply from Vistavue
Hi Roy,
Thank you so much for your fantastic feedback — we really appreciate you taking the time to share it.
We're delighted to hear that Rohit was able to explain everything clearly and bring your advert ideas to life. Taking the time to listen, understand our customers' vision, and provide clear guidance is something we take great pride in, so it's wonderful to know you had such a positive experience.
We'll be sure to pass your kind words on to Rohit—he'll be thrilled to hear them.
Thank you again for your recommendation and support. We look forward to working with you and seeing your campaign come to life.
Best regards,
Vistavue Customer Care Team
Very easy to understand the process
Very easy to understand the process. Harry was polite and ensured I had a proper understanding.
August 12, 2026
Unprompted review
Reply from Vistavue
Hi Kasey,
Thank you so much for your kind feedback—we really appreciate you taking the time to share it.
We're delighted to hear that Harry made the process easy to understand and took the time to ensure everything was clear. Providing friendly, informative support and making sure our customers feel confident every step of the way is something we take great pride in.
We'll be sure to pass your kind words on to Harry—they'll mean a lot to him.
Thank you again for your support, and we look forward to working with you throughout your journey with Vistavue.
Best regards,
Vistavue Customer Care Team
Really great Service from sales (John)…
Really great Service from sales (John) to set up (Pooja) all very seamless and easy to work with.
Great company!
August 12, 2026
Unprompted review
Reply from Vistavue
Hi Sue,
Thank you so much for your wonderful feedback — we really appreciate you taking the time to share it.
We're delighted to hear that you've had such a positive experience from your initial conversations with John right through to your onboarding with Pooja. Making the process seamless, straightforward, and easy for our customers is exactly what we aim for, so it's fantastic to know that's been your experience.
We'll be sure to pass your kind words on to both John and Pooja — they'll be delighted to hear them.
Thank you again for your support and for choosing Vistavue. We look forward to working with you and helping your campaign succeed.
Best regards,
Vistavue Customer Care Team
I have just had my welcome call with…
I have just had my welcome call with Pooja, was very informative and friendly. Looking forward to starting my journey with vistavue!
August 12, 2026
Unprompted review
Reply from Vistavue
Hi Georgie,
Thank you so much for your lovely feedback — we really appreciate you taking the time to share it
We're delighted to hear that your welcome call with Pooja was both informative and friendly. Making sure our customers feel confident, supported, and fully informed from the very beginning is something we take great pride in.
We'll be sure to pass your kind words on to Pooja—they'll mean a lot to her.
Thank you again for your support. We're excited to have you on board and look forward to being part of your journey with Vistavue!
Best regards,
Vistavue Customer Care Team
Be wary of signing a contract…
Be wary of signing a contract with them, read the small print before you commit to anything. If you want to cancel your contract be aware you need to give them 6 months otherwise your contract will auto renew. There is no cooling off period and the adverts are mediocre at best. The place with my advert was closed for refurbishment for 6 months so my advert got moved 27 miles away which was of no use whatsoever but I wasn’t allowed to cancel.
Avoid!
May 1, 2026
Unprompted review
Reply from Vistavue
Hi Louise,
Thank you for taking the time to share your feedback.
We're sorry to hear that your experience did not meet your expectations.
Unfortunately, venue availability can occasionally change due to factors outside of our control, including refurbishments and operational requirements. In these circumstances, we work to provide alternative placements to ensure campaigns continue to receive exposure rather than being taken offline.
We appreciate that the alternative location offered was not suitable for your business and understand your disappointment. However, our team worked to maintain your campaign's visibility in accordance with the service agreement.
We would also like to clarify that our contracts are typically for a minimum 24-month term. The agreement clearly outlines the cancellation and renewal process, including the requirement to provide notice within the first 18 months if you do not wish the contract to continue beyond its initial term. We always encourage customers to read their contract carefully and raise any questions before proceeding so that all terms are fully understood.
With regards to advert quality, all adverts are created in collaboration with our customers and are sent for review and approval before publication. We work closely with each client to refine their advert and ensure it reflects the vision, goals, and branding of their business as accurately as possible.
If you would like to discuss your account further, please contact us at customercare@vistavue.com
Best regards,
Vistavue Customer Care Team
Good call with Rohit confirming the…
Good call with Rohit confirming the details of our Vistavue advertisement going live.
August 10, 2026
Unprompted review
Reply from Vistavue
Hi Danielle,
Thank you so much for your feedback—we really appreciate you taking the time to share it.
We're delighted to hear that you had a positive call with Rohit and that everything regarding your Vistavue advertisement going live was explained clearly. Making sure our customers feel informed and confident throughout the process is something we take great pride in.
We'll be sure to pass your kind words on to Rohit—they'll mean a lot to him.
Thank you again for your support.
Best regards,
Vistavue Customer Care Team
Rohit was very helpful and answered all…
Rohit was very helpful and answered all questions I had
August 10, 2026
Unprompted review
Reply from Vistavue
Hi,
Thank you so much for your kind feedback—we really appreciate you taking the time to share it.
We're delighted to hear that Rohit was able to answer all of your questions and provide the support you needed. Making sure our customers feel informed and confident throughout the process is something we take great pride in.
We'll be sure to pass your kind words on to Rohit—they'll mean a lot to him.
Thank you again for your support, and if there's ever anything more we can help with, please don't hesitate to get in touch.
Best regards,
Vistavue Customer Care Team
Reply from Vistavue
Hi Dan,
Thank you for your kind feedback — we really appreciate you taking the time to share it.
We're delighted to hear that you've had a great experience and found the service friendly and helpful. Providing excellent support and making things easy for our customers is something we take great pride in.
Thank you again for your support, and if there's ever anything more we can help with, please don't hesitate to get in touch.
Best regards,
Vistavue Customer Care Team
Harry was so easy to work with
Harry was so easy to work with, friendly and thorough throughout the whole conversation! He was patient and personable and I loved talking to him!!!
August 7, 2026
Unprompted review
Reply from Vistavue
Hi Meagan,
Thank you so much for your wonderful feedback—we really appreciate you taking the time to share it.
We're delighted to hear that Harry made such a positive impression. It's fantastic to know that you found him friendly, patient, and thorough and that he made the whole conversation so easy and enjoyable.
Providing a personable and supportive experience is something we take great pride in, so we're thrilled to hear that Harry delivered exactly that. We'll be sure to pass your lovely comments on to him—they'll absolutely make his day.
Thank you again for your support, and if there's anything else we can help with, please get in touch.
Best regards,
Vistavue Customer Care Team
Was straight to the point
Was straight to the point, with no messing about.
August 6, 2026
Unprompted review
Reply from Vistavue
Hi Carole,
Thank you for your feedback—we really appreciate you taking the time to share it.
We're delighted to hear that the experience was straightforward and efficient. We always aim to provide clear information without taking up more of our customers' time than necessary, so it's great to know that came across.
Thank you again for your support, and if there's ever anything more we can help with, please don't hesitate to get in touch.
Best regards,
Vistavue Customer Care Team
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