Vital BeatReviews 

229
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 63 reviews, reviewers overwhelmingly had a great experience with this company. Many customers are highly satisfied with the product's quality and its ability to provide protection and peace of mind, allowing them to engage in various activities with confidence. The service is frequently praised for its excellence, with many highlighting the prompt delivery and exceptional customer support, even for international orders. People appreciate the responsiveness and helpfulness of the staff, who assist with measurements and ensure customer satisfaction. However, some people experienced issues with the t-shirts, noting that the dye was unstable or the pocket placement did not adequately cover the pacemaker area, requiring alterations. A few customers also mentioned that the protective pad could be a bit large, causing slight discomfort or occasionally slipping out of the pouch during strenuous activities.

What people talk about most

Product

Consumers find the product to be positive, highlighting its quality, effectiveness, and comfort for... See more

Quality

Reviewers highlight positive aspects of quality, with many describing the products as high quality,... See more

Service

Clients share positive opinions on service, with many reviewers highlighting the fast and professional nature... See more

Customer service

Users describe positive interactions with customer service, highlighting the excellent support and guidance... See more

Delivery service

Customers consistently note positive experiences with delivery service, with many expressing surprise at how... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am so glad, I found Vital Beat. I have had an ICD implanted a few months ago and was worried about it getting damaged in case of having an accident during certain exercises. Vital Beat not only prov... See more

Rated 5 out of 5 stars

I first bought my Vital Beat pacemaker pad and shirts about 4 years ago when I first had my pacemaker put in. I have used it weekly playing hockey and cricket, and I couldn’t live without it! I recent... See more

Rated 5 out of 5 stars

The dimensions for the ICD protector are exactly as they should be, top quality. It does exactly what it is intended for and does it well, very fast delivery, communication with the seller is top-not... See more

Rated 5 out of 5 stars

Multiple ways to connect with customer service. Thadeo reached out immediately to my messages as we were trying to get the vital beat pad in a short time window. In the end we didn't need express shi... See more


Company details

  1. Protective Clothing Supplier

Written by the company

Vital Beat offers the best CE marked comfort and protection solution to medical device carriers of all ages(2-99y/o) worldwide. Wether you have a pacemaker, ICD, S-ICD, DBS, VNS, Port catheter, gastric or insuline pump or any other medical device, Vital Beat has the perfect solution for you.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

229 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.7

All reviews

(229)

70 reviews in the last 12 months

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Rated 1 out of 5 stars

Buy a motorcycle back protector, the same for cheaper

It’s a scam, the D30 Viper XS/S protectors that Vital Beat sell at a high profit are actually motorcycle back protectors which can be bought for around £30-40 /€35-45. Richa and Furygan are some of the brands available.
And anyone can buy and sew a pocket in a shirt for far less than the costs of their shirts.

June 8, 2025
Unprompted review
Rated 5 out of 5 stars

Great service and product

Rapid delivery, quick and personal reply to emails and a great product - I received a glancing blow from a cricket ball the first time of using it and barely felt a thing. Thoroughly recommend for those looking to get more confidence back around impact/contact sports.
It was also recommended by my cardiology team.

May 5, 2025
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Rated 5 out of 5 stars

great pacemaker protector and service…

I have been looking for a pacemaker protector for my 24 years old son since November 2024, and first contacted a company in the US who never replied to me. I am very impressed by Vital Beat's level of service, and the quality of the product they supply. I find Vital Beat to be extremely professional, Thadeo answered my inquiry promptly and detailed. He gave me sufficient information to feel comfortable to place an order immediately.
Once the order was placed with them, it was processed very quickly, and we received it in South Africa a couple of weeks later.
It changed my son's life in a positive way as he was able to play football again and carry on with his lifelong passion (sport, football, surf..). He has played a few soccer matches and he finds the device is comfortable to wear and gives him peace of mind. We bought 2 shirts, one black for sport and one white for smart events like music festivals...etc. The extra effort and packaging with all the inserts and information provided was really appreciated. It is early days, but we are very happy having found Vital Beat! Thank you to Vital Beat for making such a device available to us.
Laurence & Julien

April 2, 2025
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Rated 5 out of 5 stars

wore my shirt with the protectors last…

wore my shirt with the protectors last night at aikido and felt fairly safe; the shirt is a little snug and would like a next size shirt at some point, but all arrived well....FedeX tho, couldn't find my address and it took two days of "verifying" if my address was "real." I never had that happen with any delivery; I would switch delivery service, if I were you....

March 11, 2025
Rated 5 out of 5 stars

Great shirt and design

Vital Beat is very attentive and the custom shirt first perfectly. I use it while boxing and it goes unnoticed while training which is great.

October 31, 2024
Rated 5 out of 5 stars

Wonderful experience working with…

I had a wonderful experience working with Thadeo at Vital Beat. The shirt and shield, intended for my teenage daughter, required adjustments to ensure proper fit and protection. I appreciate the attention to detail. The shield is comfortable; my daughter doesn't even notice it beneath her hockey equipment. Thank you again, Thadeo and Vital Beat.

February 5, 2025
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Rated 5 out of 5 stars

Great communication with Thadeo

Great communication with Thadeo. I was unaware that I had ordered the shirt without the shield. I had an email from him explaining and he cancelled my order for me and made sure I was refunded. I also received a follow up email to check that I had received it.

December 23, 2024
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Rated 5 out of 5 stars

Excellent quality and outstanding funktionality

Excellent quality and outstanding functionality characterise the products from vital beat. A clear website, simple ordering process and fast delivery speak for themselves. I am very satisfied with the pacemaker protection system I purchased.

December 8, 2024

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