Vital BeatReviews 

229
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 63 reviews, reviewers overwhelmingly had a great experience with this company. Many customers are highly satisfied with the product's quality and its ability to provide protection and peace of mind, allowing them to engage in various activities with confidence. The service is frequently praised for its excellence, with many highlighting the prompt delivery and exceptional customer support, even for international orders. People appreciate the responsiveness and helpfulness of the staff, who assist with measurements and ensure customer satisfaction. However, some people experienced issues with the t-shirts, noting that the dye was unstable or the pocket placement did not adequately cover the pacemaker area, requiring alterations. A few customers also mentioned that the protective pad could be a bit large, causing slight discomfort or occasionally slipping out of the pouch during strenuous activities.

What people talk about most

Product

Consumers find the product to be positive, highlighting its quality, effectiveness, and comfort for... See more

Quality

Reviewers highlight positive aspects of quality, with many describing the products as high quality,... See more

Service

Clients share positive opinions on service, with many reviewers highlighting the fast and professional nature... See more

Customer service

Users describe positive interactions with customer service, highlighting the excellent support and guidance... See more

Delivery service

Customers consistently note positive experiences with delivery service, with many expressing surprise at how... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am so glad, I found Vital Beat. I have had an ICD implanted a few months ago and was worried about it getting damaged in case of having an accident during certain exercises. Vital Beat not only prov... See more

Rated 5 out of 5 stars

I first bought my Vital Beat pacemaker pad and shirts about 4 years ago when I first had my pacemaker put in. I have used it weekly playing hockey and cricket, and I couldn’t live without it! I recent... See more

Rated 5 out of 5 stars

The dimensions for the ICD protector are exactly as they should be, top quality. It does exactly what it is intended for and does it well, very fast delivery, communication with the seller is top-not... See more

Rated 5 out of 5 stars

Multiple ways to connect with customer service. Thadeo reached out immediately to my messages as we were trying to get the vital beat pad in a short time window. In the end we didn't need express shi... See more


Company details

  1. Protective Clothing Supplier

Written by the company

Vital Beat offers the best CE marked comfort and protection solution to medical device carriers of all ages(2-99y/o) worldwide. Wether you have a pacemaker, ICD, S-ICD, DBS, VNS, Port catheter, gastric or insuline pump or any other medical device, Vital Beat has the perfect solution for you.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

229 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.7

All reviews

(229)

70 reviews in the last 12 months

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Rated 5 out of 5 stars

I couldn’t live without it!

I first bought my Vital Beat pacemaker pad and shirts about 4 years ago when I first had my pacemaker put in. I have used it weekly playing hockey and cricket, and I couldn’t live without it! I recently ordered a replacement shirt (the other one was getting a bit old from constant sport use) and it arrived promptly. I’m 30 years old and this has literally changed my life in terms of still being able to play competitive sport with a pacemaker. I couldn’t thank this team enough for helping me to keep living my life how I do!

August 30, 2025
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Rated 5 out of 5 stars

Highly recommended!

Apart from the great shirts and shields, I would most importantly like to applaud the wonderful service and the people behind it. Thadeo and Hilke went above and beyond to help me get it just right. They were lovely, kind, patient and professional.

August 29, 2025
Rated 5 out of 5 stars

Great S-ICD protection

Excellent product that lets me still play the recreational sports that I love after my S-ICD implant. Communication was also excellent throughout the purchase.

August 5, 2025
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Rated 5 out of 5 stars

Great product!

Great customer service, great product. Only issue is the protection pad keeps popping out of the pouch when im batting. My arm pushes pad out the opening..I ended up just putting some.duct tape over the opening. Maybe think about some velcro to keep pad in pouch?

July 26, 2025
Rated 5 out of 5 stars

I needed another shirt with the same…

I needed another shirt with the same measurements as the last one I ordered quickly and Vital Beat got them done quickly and delivered them when I needed them. You can't ask for better service than that. Thank you.

July 21, 2025
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Rated 5 out of 5 stars

Excellent service

Excellent service
It was really wonderful to have Thadeo keeping contact with us to check on measurements and keeping us updated on progress.
Very speedy delivery, thank you ☺️

July 12, 2025
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Rated 5 out of 5 stars

Great Invention

I am so glad, I found Vital Beat. I have had an ICD implanted a few months ago and was worried about it getting damaged in case of having an accident during certain exercises. Vital Beat not only provides protection from damage but also peace of mind. I will be sure to recommend Vital Beat to others.

June 21, 2025
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Rated 5 out of 5 stars

Peace of Mind Playing Sports

A well made product and very responsive customer service to my frequent questions and concerns. My pacemaker is in a difficult position and I was quickly provided additional measuring information to assure the best possible fit. I now feel much safer playing indoor soccer!

June 11, 2025

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