Ordered a delivery to Sweden it only took 2 days from ordering to delivery! Ordering from online stores in Sweden sometimes take 3-4 days. VitalityPro products are just awesome! I'm using Berberin... See more
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Review summary
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I've been buying Prostaphane for my dad for the past two years, and we've been very satisfied with the results. It's been a consistent part of his prostate health routine. It's gentle on the system wi... See more
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Even if the package looks good, when you by supplements they can be just as counterfeit as any street market perfume etc. Buy from these gus, for me, feels about as safe as you can get. No intermdery... See more
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I discovered Vitality pro products several months ago, and have since added many of them to my daily routine. I now take luteolin and glynac daily. I also use the alternative vitamin b1 product, Benfo... See more
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Company details
Written by the company
Experience maximum positive effects. Feel confident the supplements you taking are of the highest quality and exactly as stated on the packaging. Vitality Pro are recreating the industry standards and practices. - Independent Third Party Testing - ISO 9001:2015 Certified - Worldwide Delivery - Customer Support
Contact info
United Kingdom
- 01202 082 280
- support@vitality-pro.com
- vitality-pro.com
4.9
Excellent
1K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Problems with German customs are now better
At first, I was very upset because German customs charged €65 in customs fees for my order from Vitality-Pro and stored my package of Prostaphane in warm rooms without refrigeration for three weeks.
This broke the cold chain.
However, Vitality-Pro was very accommodating and refunded me the €65.
Thank you very much for this accommodating behavior.
June 7, 2025
Reply from Vitality Pro
Hi Ralf,
Thank you for your order and for taking the time to speak with me on the phone. I’d like to confirm everything we discussed so that you feel fully reassured.
I’m very sorry this cost was applied. Following Brexit, customers in Germany were required to pay their own customs fees at the time of their order in June 2025. We have since changed our system, and all future customs charges for Germany will be covered by us. You will not have to pay anything going forward.
I’m also very sorry that your parcel was held by German customs for three weeks. It appears it was selected for a random customs check, which unfortunately caused the delay. I completely understand your concern about temperature conditions during this time. The verified stability data for Prostaphane shows it remains significantly unaffected for over a month at room temperature, meaning the quality and effectiveness of your supplement were not compromised. However, your confidence is the most important thing, so please let me know if you have any doubts at all.
We will be opening a distribution centre in Germany very soon to remove customs delays for almost all EU customers. Prostaphane will still need to be shipped from the UK due to its storage requirements, and a random customs check may still occur, but as mentioned, you will never pay customs fees again.
I’m very sorry for the inconvenience this caused, Ralf, and I appreciate you giving us the opportunity to clarify the situation. If there is anything further we can do to reassure you or improve your experience, please just let me know.
I wish you a great day,
Chloe
Advanced supplementation
Ordered prostaphane and it arrived quickly, in a chilled package with clear instructions for use. Very impressed with the results so far. Very happy to have learnt about and use this product. I will be now adding it to my regular supplement intake.
November 23, 2025
Unprompted review
Reply from Vitality Pro
Hi Mark,
Thank you for your order and review. I am pleased to hear you are happy with the delivery and your products, and it is great to know they are fitting well into your routine.
I wish you a great day
Chloe
Very good!
Second time I order... All ok, good products and service!
October 29, 2025
Unprompted review
Reply from Vitality Pro
Hi Giorgia,
Thank you for your order and review. We are glad to know everything was satisfactory and that you are happy with your products.
I wish you a great day
Chloe
Reply from Vitality Pro
Hi David
Thank you for your order and for sharing your thoughts about the product and the delivery service. I appreciate you taking the time to leave a review.
I wish you a great day
Chloe
Reply from Vitality Pro
Hi Yeong
Thank you for your order and for mentioning the helpful communication and flexible delivery arrangements. I am glad the updates worked well for you.
I wish you a great day
Chloe
I discovered Vitality pro products…
I discovered Vitality pro products several months ago, and have since added many of them to my daily routine. I now take luteolin and glynac daily. I also use the alternative vitamin b1 product, Benfotiamine, as a sleep aid. I added these products to my routine after testing them out. I have been pleasantly surprised by their quality and effectiveness. Very happy to have stumbled across this brand and wish I had found them sooner!
October 20, 2025
Unprompted review
Reply from Vitality Pro
Hi Angelica
Thank you for your order and for sharing such a thoughtful account of how your supplement routine has evolved. It is encouraging to hear that the products you selected have worked well for you.
I wish you a great day
Chloe
All is perfect
September 15, 2025
Reply from Vitality Pro
Hi
Thank you for your order and for leaving this short and positive note. I appreciate you taking a moment to share your experience.
I wish you a great day
Chloe
Efficient, Considerate Company, with Quality Products
I'm pleased with the Taurine product I purchased from Vitality Pro. Delivery is very efficient. The company is always happy to answer my questions about their products.
May 12, 2025
Unprompted review
Reply from Vitality Pro
ChatGPT said:
Hi Alan
Thank you for your review and for choosing the Taurine supplement. It’s great to hear the delivery service was efficient and that your questions were answered clearly.
I wish you a great day
Chloe
Very efficient
Very efficient, received my order very quickly and was beautifully packaged
November 5, 2025
Unprompted review
Reply from Vitality Pro
Hi Melanie
Thank you for your kind words and for placing an order. It’s lovely to know the delivery arrived quickly and that the packaging met your expectations.
I wish you a great day
Chloe
Great experience with Vitality Pro
I’ve had a great experience with Vitality Pro overall. Their products are high-quality, clean, and backed by solid transparency and testing — which really inspires trust. The ordering process is smooth, delivery is fast and reliable, and everything always arrives well-packaged. Highly recommended for anyone looking for premium, well-formulated supplements and excellent service.
September 24, 2025
Reply from Vitality Pro
Hi Iryna
Thank you for such a thoughtful review and for trusting the supplements and service. It’s wonderful to hear you value the transparency, testing, and smooth ordering process.
I wish you a great day
Chloe
I buy many Vitality Pro products and…
I buy many Vitality Pro products and always satisfied with results. ISO 9000 gives me confidence in the quality of all many products I purchase. Constant audits and testing assures standards are kept. I am a retired ISO 9000 lead assessor so I know the continued effort needed to obtain and maintain registration.
October 26, 2025
Unprompted review
Reply from Vitality Pro
Hi Bob
Thank you for sharing your detailed review and for your continued trust in the supplements. It’s great to know that the ISO 9000 certification and quality standards provide you with confidence.
I wish you a great day
Chloe
Reply from Vitality Pro
Hi Addison,
Thank you for your review and for mentioning the delivery service and customer care. It is great to know the package reached you promptly and in good condition.
I wish you a great day
Chloe
Very happy with my purchase will be…
Very happy with my purchase will be using again I feel fabulous
October 17, 2025
Reply from Vitality Pro
Hi Anita,
Thank you for your kind words and for sharing your positive experience. It’s great to hear you’re feeling fabulous and planning to order again.
I wish you a great day
Chloe
Great products as usual
September 4, 2025
Unprompted review
Reply from Vitality Pro
Hi Kevin,
Thank you for taking the time to leave a review. It’s great to know you’re pleased with the products once again.
I wish you a great day
Chloe
Reply from Vitality Pro
Hi Baljit,
Thank you for your feedback. It’s lovely to know the delivery was quick and you’re happy with the product.
I wish you a great day
Chloe
Great Products
I went back to NMN and NR after trying NAD+. I think NMN works better for me. All products are top quality and the service and delivery was first rate as usual.
October 14, 2025
Reply from Vitality Pro
Hi Mark,
Thank you for your detailed feedback and continued trust. It’s great to hear that NMN and NR are working well for you and that you were pleased with the delivery and service.
I wish you a great day
Chloe
Customer oriented
Customer oriented. Great products. Rapid reaction. Strongly recommend.
October 10, 2025
Reply from Vitality Pro
Hi Spass,
Thank you for your kind review. It’s great to hear you appreciate the quality of the products and the responsive service.
I wish you a great day
Chloe
#50476
TUDCA is an excellent product for liver health and Vitality Pro have the best value for money product with no fillers or nasties!
May 1, 2025
Unprompted review
Reply from Vitality Pro
Hi Jonny,
Thank you for your review and for highlighting the quality of the TUDCA supplement. It’s great to hear you find it effective and good value.
I wish you a great day
Chloe
Ease of use of web-site. Excellent
Ease of use of web-site.
Usual promptness in delivery to "the far side of the world"
October 4, 2025
Reply from Vitality Pro
Hi,
Thank you for your review and for highlighting how easy the website is to use. It’s great to hear the delivery service reached you so promptly.
I wish you a great day
Chloe
Reply from Vitality Pro
Hi Arlene,
Thank you for your review and kind words about the service. It’s great to hear the delivery experience was positive.
I wish you a great day
Chloe
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