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Vital Records Online Reviews 

5,294
•
TrustScore 4.5 out of 5

4.5

License Bureau
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Review summary

Created with AI, based on recent reviews

Evaluating 643 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently share that the digital platform is extremely straightforward, making it very easy to fill out forms and navigate through the entire ordering process without any confusion. Many people warmly appreciate the fast and convenient service, noting that obtaining necessary certificates from another state becomes a remarkably smooth experience. Though some customers felt the additional processing fees were quite high and expensive compared to standard government costs. A few reviewers also mentioned experiencing frustrating application delays, alongside receiving slow communication when checking on their pending order status.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting the application process as quick,... See more

Website

Customers expressed general satisfaction, noting that the online request process is straightforward, quick,... See more

Service

Customers consistently note ambiguous experiences with service, as people frequently praise the fast,... See more

Price

Users describe ambiguous interactions with price, frequently pointing out that the fees are quite expensive... See more

Order

Reviewers highlight ambiguous aspects of order, as many consumers praise the platform for making the process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The process is intentionally super simple, the information needed for entire process was easy to fill out. I have opted for the RUSH processing so fingers crossed I will have the Marriage Certificat... See more

Rated 5 out of 5 stars

Was a easy, and smooth process due to living in another state.Did'nt have to fly all the way to California in order to obtain the certificate.

Rated 5 out of 5 stars

Not having to go through several pages of information that is irreverent. Easy to request, it is high when you want to receive it. I got one from KY and it was $19.50 which is more realistic. Don't... See more

Rated 4 out of 5 stars

Ordering my birth certificate is easy but I really wanted information about ordering my mother’s birth certificate from NYS. I know I need a court order but does your company do that? I could not fi... See more

Company details

  1. License Bureau
  2. also in
  3. Association or Organization

Written by the company

We offer vital records documentation preparation for all 50 different states and over 3000 counties. We have the experience and the system to ensure you will get your Vital Records in time.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

5K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 87% of negative reviews

Typically replies within 2 weeks

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4.5

All reviews

(5,294)

650 reviews in the last 12 months

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