Customer service follow up is prompt and efficient. Love the products but being from Canada and newly retired, struggling with the currency conversion and delivery cost. Regrettably, I may have to... See more
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The delivery was fine, but when I opened the box, the hair gel container was not sealed properly, and the unit leaked. Also, the shampoo I received was a problem because I couldn't get the pump t... See more
Company replied
Ingredients are great, but hair creme doesn't do much for style with my medium length slightly wavy hair. The leave in conditioner works better than the creme for styling but still not effective enou... See more
Company replied
It has been just about a year since I've started using Vitaman's hair products. In my opinion, it's the best! My hair has never looked or felt better. Dry scalp, gone. Their customer service is excel... See more
Company replied
Company details
Written by the company
Award-winning men's grooming products with natural and organic ingredients enriched with native Australian botanicals. High Quality, 100% money-back guarantee, fast US Shipping. No aluminum, toxins, baking soda or chemicals. Cruelty-free.
Contact info
United States
- info@vitaman.com
- vitaman.com
4.4
Excellent
190 reviews
Hasn’t replied to negative reviews
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Discover without the Announcement
The women in my life have always praised the fact that the after shaves and colognes that I have used have always been discovered as opposed to announcing my arrival. The scent of the samples I received is, although different, is very pleasant and match what people who know me are used to experiencing.
August 1, 2021
Reply from VITAMAN USA
Hey Retired Green Beret :) Thanks for taking the time to leave us an awesome review. I'm delighted you like our natural products; you won't find any synethic fragrances here. Thanks for being an awesome VITAMAN! Gavin, Manager VITAMAN USA
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Reply from VITAMAN USA
Hey Daniel! Thanks for taking the time to leave us a review - I'm delighted you like our Face Scrub and Moisturizer! Look forward to speaking soon, Gavin - VITAMAN
Beyond excellent customer service!!
July 11, 2021
Reply from VITAMAN USA
Hey Alan, thank you very much for the kind words. We try to treat everyone like friends and family :) Look forward to speaking again soon - Gavin, VITAMAN
Natural deodorant
I purchased January 2021 two bottles of natural deodorant, and I have finally found a deodorant that works for me. It has lasted a long time, and I am someone who has to wear deodorant. I am an active person, and this stuff works all day. It doesn't have a smell nor stains my shirts. I usually use 3-4 squirts, and that does the job.
June 16, 2021
Reply from VITAMAN USA
Hey Tim - thank you so much for your awesome review. I'm glad you're loving the natural deodorant. It's natural but powerful! Look forward to speaking again soon, Gavin - VITAMAN
Reply from VITAMAN USA
Hey Bo! Thanks for your review. I'm glad you're loving our natural products. Look forward to speaking soon - Gavin, VITAMAN
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VITAMAN is What's Good!
VITAMAN is Good!
I had placed an order that arrived damaged and a good bit of the product had leaked in the shipment box. I informed VITAMAN with documented proof (pictures & verbiage) and my product was immediately replaced. That speaks volumes about the customer service and rapport this company strives to enrich with their clientele! VITAMAN is awesome = give them a try = you'll be glad you did! 🇺🇸
June 3, 2021
Reply from VITAMAN USA
Hey Dom, thanks for taking the time to leave us a review. I'm glad the new products arrived intact :) Thanks for being an awesome customer and I look forward to speaking again soon. Gavin, VITAMAN
Great products and customer service…
The Vitaman team communicated well about the shipping. My order arrived at the freight forwarder secured and within a week which is acceptable to me.
The two deodorant variants and the moisturizing shampoo were the product qualities I am looking for. The deodorants lasted longer than the mainstream deodorants I previously used and they smell better.
June 3, 2021
Unprompted review
Reply from VITAMAN USA
Hey Alvin, thanks for your awesome review! I'm delighted you like your products and I look forward to speaking again in the future. Gavin, VITAMAN
Ingredients are great, not really effective styling tools.
Ingredients are great, but hair creme doesn't do much for style with my medium length slightly wavy hair. The leave in conditioner works better than the creme for styling but still not effective enough for me to switch over. It was an expensive experiment, but I had to at least give the company a shot. I will most likely continue to use the Leave in as it does make my hair soft, so it is a perfect tool for casual post beach days.
June 2, 2021
Reply from VITAMAN USA
Hey - thanks for your honest review! Unfortunately you didn't leave a name so I can't email you directly but it sounds like our Matt Mud is more for you. It gives you a firm, textured hold and is ideal for slightly wavy hair. We want you to be happy so please drop me an email (gavin@vitaman.com) because I'd like to refund you or send you a replacement. Speak soon, Gavin - VITAMAN
Fast shipping and friendly seller
Fast shipping and friendly seller, but the products are pricey (I got deodorant & face scrub almost paid more than 50$ but I got two small products without seeing that much different when I'm using them!).
May 14, 2021
Unprompted review
Reply from VITAMAN USA
Hey Mahmood, thanks for your review!
We only ever use the highest quality natural and organic Australian ingredients in our products. We'd never use cheap synthetic fillers or chemicals to "bulk out" our products and please note that our products, on average, last 6-8 weeks, which is up to twice as long as some of our "cheaper" competitors.
We also offer a 100% money-back guarantee if you're unhappy for any reason.
I appreciate you taking the time to leave us a review, though; it helps us continually improve.
I look forward to speaking again soon - Gavin, VITAMAN.
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Great products and great customer service
Great products and great customer service! Gavin really cares about customer feedback and their products punch well above their price point! Overall, I highly recommend them!
May 11, 2021
Reply from VITAMAN USA
Hi Dylan! Thanks for your awesome review! Look forward to speaking again soon and thanks for being a great VITAMAN! Gavin
Purchased Moisturizer Shampoo for dry…
Purchased Moisturizer Shampoo for dry scalp-very pleased with results. Customer service is excellent.
May 4, 2021
Reply from VITAMAN USA
Hi Angela, thanks for your great review. Scalp Treatment is one of my favourite products too! Look forward to speaking again soon, Gavin - VITAMAN
Reply from VITAMAN USA
Hi John - welcome to VITAMAN :) Thanks for your review and I look forward to hearing what you think when you've had more of a chance to try our natural products. Look forward to speaking soon, Gavin - VITAMAN
Awesome products
May 2, 2021
Reply from VITAMAN USA
Hey Jack, I'm delighted you like them! Look forward to speaking again soon. I'm just an email away if you have any questions or need any grooming advice. Thanks, Gavin - VITAMAN
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Product came quick
Product came quick. Works amazing. Was hoping the volume of the bottles was a little more. Thank you!!!
May 2, 2021
Reply from VITAMAN USA
Hey David, we always aim to ship within 2 working days of receiving your order so I'm glad you got your products quickly.
We never use artificial filler so our bottles aren't as big as some other companies out there but our products on average last 5-6 weeks, which is actually a lot more than most other men's grooming products. :)
I really appreciate your honest feedback and I'm delighted you're seeing results. Look forward to speaking again soon, Gavin - VITAMAN
The product is great
The product is great, just that I want more reading Material about the ingredients and detail how to use instructions
May 1, 2021
Reply from VITAMAN USA
Hi Sheldon, thanks for your review and I'm glad you're loving our products! We sent you an email when you purchased containing a link to your detailed 'how to' instructions. I've also just emailed you separately because I want you to get the best from your products. Look forward to speaking again soon, Gavin - VITAMAN
I bought the product
I bought the product, shipment came on time paid $75, used it for multiple months. I bought the product because I was having thinning hair, website did claim to help with it. But I can’t help but notice since I started using this product my shedding has been more frequent in volume. I won’t be buying product from this company or website again. Thank you
April 23, 2021
Unprompted review
Reply from VITAMAN USA
Hi Matthew, I'm sorry you don't like the Thinning Hair Treatment Kit. Unfortunately I can not match your name to any purchases of this product otherwise I'd email you directly.
The Thinning Hair Kit is one of our best sellers and the VITAMEN we speak to love it - but I understand that not everyone will see results.
However there is nothing in this product that I understand could cause hair shedding. We only use natural ingredients. Hair shedding could be caused by a number of things, such as your diet or over-vigorously washing or drying your hair.
We offer a 100% money back guarantee on all our products because we want you to be happy. Unfortunately, this is the first time we've communicated and I can't see your email linked to any purchase but if you'd like to send me an email (gavin@vitaman.com), I'll gladly refund you.
Thanks,
Gavin - VITAMAN
This is a nice product
This is a nice product, love the facial scrub and face cleanser the best. They both smell good and make my face tender.
The face moisturizer feels too thin on my skin. But generally I like it.
April 22, 2021
Reply from VITAMAN USA
Hey Niyu, thanks for your review! I'm glad you like the Cleanser and Face Scrub and you're seeing results. Our Face Moisturizer is fast absorbing so it doesn't sit on your skin - and we don't use fillers or ingredients to "bulk it out" but thank you for your feedback, I really appreciate it. Thanks for being a great customer, Gavin - VITAMAN
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Bought the face and body moisturizer…
Bought the face and body moisturizer due to no toxic chemicals. I swim a lot so my skin gets dried out. I had had a bad jock itch that got resolved with an antifungal cream. Now, I always used the body moisturizer all over my body including my groin after showering. The product smells nice, smooths my skin and no more jock itch. Besides having been born near Perth, Western Australia (now a citizen with dual citizenship), I like to support my mates. I have also dealt with another Aussie Company and it is great to be listened to and communicated.
Ed, Northern VA, USA
April 22, 2021
Unprompted review
Reply from VITAMAN USA
Hi Ed, thanks for yout awesome review! We really appreciate your business and it's great to hear you're loving the face and body moisturizer. Look forward to speaking soon, Dom - VITAMAN
Reply from VITAMAN USA
Hey Kelvin,
Thanks for your feedback, we really appreciate your business! Look forward to speaking soon,
Gavin - VITAMAN
Scalp moisturizer…
4/29/21- I'd like to give an update since my first review. Like Gavin has stated, things do not happen instantly and I can say now that I have been using for a little while longer, it seems to be working. I use it every other day or every 2-3 days and so far I have not seen and dryness. Woo Hoo!! Give it a try and you too will see it does help with dry scalp.
Thank you Vitaman!!
Old Review-I was looking for a scalp moisturizer or treatment for my scalp and came across this product. At first I thought it was a lotion until I received it. My bad for not reading the description better. First use, my scalp was drier than before using. After the 2nd or 3rd time, my scalp was a little better but still dry and flaky. Not huge flakes like dandruff at all. Just some dry scalp that is annoying. I will keep using to see if it gets better after multiple uses. If it does, I will leave a better review but so far I am on the fence about the product.
April 14, 2021
Reply from VITAMAN USA
Hi Shayne, thanks for your message. It's highly unlikely you'll see instant results from any product you try; we always recommend giving our products 4 weeks. If you continue to use the Scalp Treatment as instructed, I'm confident you'll never look back. Please don't hesitate to reach out if there's anything else I can help you with and please keep us up to date with your progress! Thanks again, Gavin - VITAMAN
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