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Rated 5 out of 5 stars

Customer service follow up is prompt and efficient. Love the products but being from Canada and newly retired, struggling with the currency conversion and delivery cost. Regrettably, I may have to... See more

Rated 5 out of 5 stars

The delivery was fine, but when I opened the box, the hair gel container was not sealed properly, and the unit leaked. Also, the shampoo I received was a problem because I couldn't get the pump t... See more

Company replied

Rated 3 out of 5 stars

Ingredients are great, but hair creme doesn't do much for style with my medium length slightly wavy hair. The leave in conditioner works better than the creme for styling but still not effective enou... See more

Company replied

Rated 5 out of 5 stars

It has been just about a year since I've started using Vitaman's hair products. In my opinion, it's the best! My hair has never looked or felt better. Dry scalp, gone. Their customer service is excel... See more

Company replied

Company details

  1. Health and Beauty Shop

Written by the company

Award-winning men's grooming products with natural and organic ingredients enriched with native Australian botanicals. High Quality, 100% money-back guarantee, fast US Shipping. No aluminum, toxins, baking soda or chemicals. Cruelty-free.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

190 reviews

5-star
4-star
3-star
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1-star

Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

Shipping took a little longer than…

Shipping took a little longer than expected and when it arrived one of the items (conditioner) had leaked all over. With as much as I spent was expecting a different level of service.

February 5, 2021
VITAMAN USA logo

Reply from VITAMAN USA

Hi Tyler, thanks for your review. We ship within 1-2 business days and we use FedEx and USPS but unfortunately delivery is sometimes delayed across the US at the moment. We do provide tracking links so you can track your parcel's progress and usually our producs get delivered within 4-5 working days but I understand this is very frustrating if there's a hold up. Regrettably this is out of our control. I'm sorry to hear your Conditioner leaked - I've reached out to you by email and we'll send you a replacement. Thanks again for taking the time to leave us a review, it really helps us improve. Gavin, VITAMAN

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Rated 5 out of 5 stars

Awesome product great quality

Awesome product great quality. I love the smell and smoothness of my skin after using the wash lotion and now the shampoo.

February 4, 2021
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Reply from VITAMAN USA

Hey Marc, thanks for the great review! I'm delighted you're loving our natural products. Thanks for being an awesome VITAMAN! Gavin

Rated 5 out of 5 stars

Great products and reliable service

Received my recurring order (every 2 months) on-time as usual and with the discounted price for recurring orders. I continue to enjoy and benefit from the Vitaman face products.

February 2, 2021
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Reply from VITAMAN USA

Hey Christopher, thank you very much for your review. I'm delighted the subscribe and save is working for you! Look forward to speaking soon and thanks for being a great customer. Gavin

Rated 5 out of 5 stars

Great products and even better customer…

Great products and even better customer service.

February 1, 2021
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Reply from VITAMAN USA

Hey KM, thank you very much for your kind review. We aim to please! Look forward to speaking soon, Gavin - VITAMAN.

Rated 5 out of 5 stars

Really good products, great customer service!

Every VITAMAN product I have tried has been exceptionally great.
I was looking for a hairstyling product to replace my current product, so I tried the Mat Mud, and was very impressed by the smell, hold and look of my hair after using it. I liked the Mat Mud so much that I ordered the Style Gel to try out as well.
Along with VITAMAN’S top notch products comes excellent customer service. I had a few questions and issues when I ordered, and Gavin responded quickly and made me feel like I mattered as a customer. I can’t say that about too many companies.
If your asking my advice, don’t hesitate to try out VITAMAN for yourself!

January 23, 2021
Unprompted review
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Reply from VITAMAN USA

Hi Jesse! Thank you very much for your review. We're delighted to have you as a customer and VITAMAN! Look forward to speaking soon - Gavin

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Rated 5 out of 5 stars

After only a couple of weeks the bags…

After only a couple of weeks the bags and circles under my eyes are virtually gone. I’ve used Rodan and Fields for several years and never got close to the results that I’ve had using Vitaman. I’m not one to leave reviews but I can’t help it, these products are that good. I can’t recommend Vitaman products enough.

January 23, 2021
Unprompted review
VITAMAN USA logo

Reply from VITAMAN USA

Thank you very much for the kind review Ray! I'm delighted to hear you're loving our natural products and seeing a reduction in the dark circles under your eyes. Look forward to speaking soon!

Rated 5 out of 5 stars

Great hair products and excellent service!

The VitaMan hair products are the best I have used. Even when I moved to countries where the products are not available in retail stores, I purchased online as alternative products were never as good. Service has also been amazing, with quick responses as assistance when booking online.

January 22, 2021
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Reply from VITAMAN USA

Hey Jeroen, thank you for the review. We try to treat everyone like friends or family :) Thanks for being a great customer and I look forward to speaking again soon. Gavin, VITAMAN

Rated 5 out of 5 stars

VITAMAN Anti-Aging Face Masque

This is my first experience with the VITAMAN Age-Control Face Masque. First impressions mean a lot, and this one was more than favorable. A high-quality product, it provides a generous amount of anti-aging serum for an at-home facial. (It may help to have a paper towel or tissue on hand.) The directions advise leaving the mask on for fifteen minutes. I did twenty relaxing minutes and could feel my skin drinking it in. The result is an even-toned, glowing countenance that belies the years. I could easily get used to this once a week. For the price, the results (and the experience) can’t be beat. This product is worth every cent — I highly recommend it. In addition, my experience with VITAMAN’s customer service has always been outstanding. I am one satisfied customer.

January 20, 2021
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Reply from VITAMAN USA

Hey Robert! Thank you very much for the review! Glad you're getting used to the 5* spa treatment at home :) Really appreciate you taking the time to leave us a review and I look forward to speaking again soon. Thanks for being a great VITAMAN! Gavin

Rated 4 out of 5 stars

Great product

Great product. Purchased the shampoo, conditioner, and deodorant. The shampoo is a tea tree shampoo. Invigorating and refreshing. The deodorant is interesting. Great, unique scent, and works great. I don’t see anywhere that it’s an antiperspirant, but it seems to work excellently all day. Definitely would purchase all of these products again.

January 19, 2021
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Reply from VITAMAN USA

Hey TMQ! Thanks for your review. Glad you like our natural deodorant but you're absolutely right, it is not an anti perspirant. We don't like the idea of clogging your pores to prevent you from sweating. We use natural ingredients to neutralize bad odor instead. Our deodorant won't clog your pores, give you underarm rashes or stain your shirts. And like you say, it lasts all day :)

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Rated 5 out of 5 stars

Thank you for the free hand sanitizer

Thank you for the free hand sanitizer! Great masculine packaging Lifelong customer of course. Thank you
Ryan

January 13, 2021
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Reply from VITAMAN USA

Hi Ryan! You're welcome and thanks for being a great customer. We're glad to have you here. Thanks, Gavin - VITAMAN

Rated 2 out of 5 stars

I'm still waiting to actually receive…

I'm still waiting to actually receive the product which I ordered on December 17th. Consider selling it through Amazon.

January 13, 2021
VITAMAN USA logo

Reply from VITAMAN USA

Hi Michael, thanks for your review. I just checked your delivery process again (13 Jan) and your hair is listed by USPS as "Your package will arrive later than expected, but is still on its way. It is currently in transit to the next facility."

I realize how frustrating this must be but please be assured we shipped your product the same day it was ordered. Unfortunately USPS are experiencing severe delays and its affecting a small percentage of shipments. We have been talking by email and I've just reached out to you again.

Gavin, VITAMAN

Rated 5 out of 5 stars

Growing, Improving, and Informative!

Been using Vitaman products for almost a year now and have been very happy with their products. The product details and instructional videos on the website really help you get a feel for the correct process in taking care of your body and skin! It's an underrated part of the routine since most guys use the same techniques just with new products(too hot water, over applying, aggressively applying, etc). And sure, upgrading to the natural products from Vitaman will help on its own, but you can really start to get the full picture of what you're skin in particular needs, to dial in the best routine for you. Vitaman helps you through this process on their website. An underrated feature. Happy to continue my skincare journey thru Vitaman!

January 12, 2021
VITAMAN USA logo

Reply from VITAMAN USA

Hey Kevin, thanks for your review! I'm glad you like our instructional videos - we want to ensure men have all the knowledge they need to get the best out of their grooming products. Look forward to continuing to support you on your skincare journey! Gavin - VITAMAN

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