Viva Expeditions Reviews 

NZ - amazing trip, all was made so easy and hassle free. Bryony made the trip for us. :)

Guides were good - often amazing - remember Vanessa, Luis, Leo, Melanie Sonia gave good information at start of tour. Would have liked detailed tour prior to leaving our home country.
Loved Zocalo hotel in Mexico City

The Viva team gave excellent service. The hotels were centrally located, the tours and guides were on point. Great communication via WhatsApp.

Tanya was great and made booking our trip super easy.

Our trip worked seemlessly. Good choice of accommodation, tours and advice.

This was the first time I had experienced travel disruption and Tanya handled it quickly meaning I could carry on enjoying my holiday
I would recommend her to my friends

Viva cancelled the booking of apartment originally booked in Buenos Aires and replaced it with Sub standrad apartment. When we complained about the same, our agent in NZ with the help of your local support team could manage to transfer to another hotel, but Viva did not want to absorb the cost but forced ourr travel agent in NZ to bear the extra cost inspite of the fact that it was Viva's fault & they did not take responsibility. This leaves a bad taste & not good Customer Outcome.

Everything went smoothly apart from 2 of our trips being cancelled due to weather.
Kiwi spotting was excellent. Accomodation was excellent. Food at the pub is great.
There was a bit of confusion about our trips. Our hosts kept asking what company each tour was booked with and this was not very clear. There are more than one company operating various tours.

Everything was well organized, every pick up and drop off was on time. All guides were knowledgeable and pleasant.
We can't fault our experience with Viva

The guides were all very good and helpful. Very forthcoming with history and site knowledge
Drivers were punctual helpful and drove safely
Accommodation was excellent and in good locations
We did some communication problems due to our telecommunications companies lack of roaming packages for some countries while this is not vivas problem we did have issues receiving boarding passes on WhatsApp and email in areas with poor wifi
Perhaps sending them while we were still at the hotel would have been better
However we wouldn’t hesitate to use viva again and have already recommended them to friends

I had a pretty tight window between flights to organise a tour so I thought I'd go for it, and the team at Viva Expeditions were so helpful and responsive getting an itinerary set up for me. If I'd had to figure out the logistics myself I'd probably have given up and missed out on some really cool experiences, so I'm very thankful they were able to make it work!

Our safari trip through Southern Africa was amazing! The camps and lodges recommended by Viva were first class and really looked after us. We saw all the big 5 and many more animals besides. When we realised that there was always someone there who knew where we needed to be, when, and helped us through the formalities, we could truly relax and enjoy the experience. This has been on our bucket list for years, and the experience exceeded all our expectations. If there was any room for improvement, it might be in the online guidance we read before the trip, which was a bit general rather than about the lodges we were visiting. And where the camps gave guidance about tips, the expectation seemed a bit higher than the Viva guides. But overall we had a fabulous trip.

Our guide Shona was very nice, helpful and informative. The pace of the tour was good, not too fast or slow; not too many things so we also had time to ourselves to do whatever we wanted. The stargazing that was included was very comfortable and illuminating. The kiwi spotting tour guides were very passionate and friendly. Overall very well organized.

Excellent knowledge and really helpful team.

The comfort of the train, the food, the drinks and especially the staff. The excursions to the game parks were wonderful - we saw the big 5 in two days!
Having the walk around Rovos before the train trip was very interesting.
Thank you so much to those that must have spent hours organising it.

We had a truly amazing holiday in Mexico with Viva Expeditions. It was amazing from start to finish. In particular our guides were professional, friendly and knowledgeable. The hotels were all in excellent locations, unique and quite lovely, the transfers all went smoothly. Our every need was catered for and we had the holiday of a lifetime. Thank you!

What an amazing trip organised by Viva Expeditions. Tanya and Rachel did a fantastic job, it was seamless. Out of all my trips this was the best by far on the Rovos Train. The service was exceptional. Destinations was always a wonderful surprise. The friendships made is so special. Looking forward to the next one organised by this team.

It was the people....the organisation....the tireless 'behind the scenes work' of Tanya and Rachel.....the relationships formed.....the stops and arranged trips..every detail was managed with passion and professionalism.

I'll certainly be doing another Viva....you were awesome.

Just got home after a 3 month adventure in Africa, all booked thru Viva. Started in Cape Town and travelled thru to Joburgh via Namibia, Botswana and Zimbabwe with Drifters, it was accommodated and lived up and more than I expected, the tour leaders/drivers were knowledgeable as was well as great sense of humour. My next safari was the Kruger National Park again with Drifters but different tour guides, so many animals and saw the big 5 as well as the most of the ugly 5. Then on to Kenya, Uganda (gorilla trek) and Tanzania, is time with Intrepid. Some interesting experiences, got up early one morning and watched a bull elephant wander thru the camp site, it was still dark, he was only interested in a tree he wanted to eat, joined by 3 more. Spent 10 days chilling in Zanzibar before heading off to Morocco, loved the accommodation and the camel ride. All in all a very exciting and enjoyable adventure, though one down side I had to transit in Cairo and would have liked to have spent a couple of days there to see the museum, fingers crossed I will get back there.

good support via a phone call, guides were very good