Viva Expeditions Reviews 

Viva and Bryony in particular, were fantastic. The Ross Sea Odyssey trip was to mark my retirement and be our "once in a lifetime" experience, and Viva were instrumental in organising and advising. The expedition thoroughly fulfilled our expectations, so thanks to you all.

Pia was kind and patient with sorting out the billing process

Everything went very well. No snags or snafu.

Tara was very responsive to any email sent and worked with me, as I got the necessary medical approval that I could travel. However, I felt pressured to make a booking ASAP to secure a cabin, where in I found once on, that the ship was not fully booked. So, now I am questioning why I had to pay (abt 8K more) so much more than the going rate.
UpDate
Thank you Tara for that really informative reply which shows that I had no idea about what fully goes on behind the scenes to visit such a very special place as the NZ Sub Antarctic Islands; and I am glad there are these conditions to protect these precious islands flora, fauna and environment.
Yes, those that paid less than me, had booked earlier than me, I obviously didn't know how pricing works for cruising. I hope your reply is kept by Trust Pilot, as I am sure many people looking at reviews will now have a better understanding how these expedition cruises work with regard to passenger numbers, permits etc. The cruise and experience was just amazing and a month later, I am still on a high from this wonderful experience.

Great guide and driver to/from Valparaiso and guide in Valparaiso

We were in trepidation about all the flights, connections and pickups associated with our tour booked by Viva however everything went as smoothly as it possibly could. We trusted their advice on what and how to do things and their recommendations suited us perfectly. Hotels were fabulous with excellent food and service. Would throughly recommend Viva

PIA KNARSTON with Viva Expeditions has been very diligent in organizing the tour details for our group. Excellent service! Job well done!

We had a wonderful trip to Chile, from the Atacama desert to Patagonia. Everything went smoothly. We were picked up on time, the guides were good and the day trips suggested to us were excellent. We enjoyed every minute. We highly recommend Viva expeditions.

We had an awesome holiday.
The accommodation, transport and package was perfect.

Pia worked diligently with us through the entire process, answering our questions, giving us regular updates and providing all of the necessary information to make this an easy, enjoyable experience. She was knowledgeable and kind.

Beke was fantastic from the moment we booked and throughout the entire trip, providing support and guidance every step of the way. She truly made our New Zealand trip a once-in-a-lifetime experience. I would highly recommend her!

I had 2 things on my bucket list: experience a white Christmas and see the Northern Lights. Thanks to Viva Expedition, i can tick these items off my list! Beke, my travel agent, helped me book a tour “Follow The Lights” for December which covered Norway and Finland, as well as pre and post tour accommodation in Oslo and Helsinki. Beke was fantastic and patiently answered my many questions about the tour. She also helped me sort out my cabin selection on the Hurtigruten ship as well as the optional shore excursions. One of the excursions was cancelled due to inclement weather and she is currently following Hurtigruten up on the refund. Outside of this one small issue, the trip on a whole was amazing and we had the best time, even seeing the Aurora on multiple occasions. Thanks Viva Expedition, for helping me make a trip I’ve dreamt about for a long time into reality!

Everything is organised for you. English speaking guides and luxury transport which is ready and waiting to whisk you to the next activity or sight. Great way to maximise your tour without waiting in lines or traffic. Guides are locals so can recommend great restaurants to try regional cuisine. Vey knowledgeable about the history of the area and country you are visiting. Can easily tailor the city tours to your interests.

Pia was great from the start explaining things well and was patient with this old man. The trip ended up as planned and there were no problems.

We had a great time very informative and once-in-a-lifetime experience

My husband and I went to South America with Viva! What an amazing experience that was!! Thanks to Flor and her great suggestions and amazing organisational skills which made our trip so memorable and enjoyable! All our accomodations, guides, drivers and transportations in Chile, Argentina, Brazil and Peru were fantastic!
Viva is truly a five star company and we would definitely recommend it to everyone!
Thanks again Flor and the fantastic Viva team in South America!

We went to the Victoria Falls from pick up to drop off. Zambezi Cruise, Tour of Vic Falls and helicopter ride were world class and professionally planned. Highly recommend

I contacted Viva to help me select an Antarctic Cruise and Viva really were very helpful in making the process easier. Thanks Flor.
As a result, I booked the cruise I chose through them, and had great follow up when necessary.
Our Cruise was absolutely fantastic and we had unique experiences that will last a life time. Antarctica is a wonderous environment with the icebergs, the wildlife and the sense of isolation and to experience being there is a privilege.

Thank you for the great experience. It was great to get extra help with bookings and automatic updates and reminders.

Great variety of experiences - all we wished of. We visited Rwanda, Tanzania, Kenya - safari and hiking. Rwanda was unexpectedly beautiful - country and people. Safari in Tanzania and Kenya was hectic but satisfying (we went in low season which we recommend). Hiking 8 days amongst Maasai people in Tanzania was the amazing and humbling.

Our 5 week trip was all joined up thanks to Tanya. The app was very useful. Accommodation was of a high standard and guides were of high standard too.

Generally we trusted that things would happen as planned - just one day not turned out to be as expected due to pick up no there.

One thing to improve experiences is to be fully informed of how long travel days are - we found time and distances in safari vehicle was unexpectedly hard. Also our hiking across rift valley and through Maasai country was amazing and away from crowds and usual tourist routes. We loved the 'cradle of mankind' theme of the hike. However, we would have loved a stronger connection/guidance/information around this theme as we were doing it -it was a was not narrated well.

Overall, Viva has delivered again a wonderful trip - this is out third time we have used Viva for complex multiple weeks travel experience - and we would not hesitate to use again .