Bought a new hood for my 2005 mustang, the product was as described and looks better than anticipated. Delivery was slow but being from Canada it was expected. Did not expect the price for tariffs if... See more
Company replied
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Ordered headlights for daughter's subaru. The lights came in a couple of days. Put them in last weekend and everything worked as advertised. Quick easy and what I ordered. Pleased with the experience... See more
Company replied
Arrived on time, good quality part it seems and feels like, waiting on getting it all situated but got a dual tip muffler for my 2002 Saab 9-3 turbo anniversary edition and I'm excited to see how it s... See more
Company replied
I’ve ordered a few times from them. Every time there were issues. Items misrepresented, defective, and said to be in stock but ends up back ordered. This company is just a third party seller. All item... See more
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Company details
Information provided by various external sources
VividRacing offers Quality Performance Auto Accessories and Auto Parts. Fast shipping and huge discounts off retail.
Contact info
West Scott Avenue 1429, 85233, Gilbert, United States
- vividracing.com
3.4
Average
799 reviews
Replied to 90% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Austin made shopping at vivid racing a…
Austin made shopping at vivid racing a great experience. He answered all my questions and made sure I got the right parts
June 10, 2024
Unprompted review
Reply from Vivid Racing
We appreciate you taking the time to share your experience, Michael. It's fantastic to hear that Austin provided exceptional service and ensured you received the correct parts!
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Vivid Racing has pretty much everything.
Vivid Racing has pretty much everything you need. I have a motor sports shop located in CA, and Greg Schultz Has taken care of my orders. I’ve ordered Rims, exhaust systems, had ecus unlocked and tuned, programmers, ect. Everything has worked out perfectly.
May 15, 2024
Unprompted review
Reply from Vivid Racing
Sounds like Greg's your go-to parts guy! Having everything you need in one place is key, and big props to Greg for taking such good care of your shop. We appreciate your business and can't wait to keep your performance machines dialed-in!
Travis@ Vivid Racing walked me though my build
Vivid Racing was the only distributor that had all the Body/Aero Parts for my 2008 Lexus IS F. Travis walked through my build and gave me honest opinions. Never felt pressured to make a quick decision. He checked on parts that were not on the shelf and Vivid is one of a few distributors that is an official seller of WALD Japan. Travis w/o asking was taking my parts order and saved me some shipping cost. I have a few more pieces I will be buying from Travis @ Vivid Racing.
June 7, 2024
Unprompted review
Reply from Vivid Racing
We're thrilled to hear your experience at Vivid Racing was exceptional, Mark! We especially commend Travis for his excellent customer service. Guiding you through your build, offering honest advice, and locating hard-to-find WALD parts demonstrates his commitment to exceeding customer expectations.
Super helpful and quick to find out all…
Super helpful and quick to find out all the right information
June 10, 2024
Unprompted review
Reply from Vivid Racing
Thanks, Zach! We appreciate you recognizing our dedication to finding the perfect parts. Don't hesitate to reach out if you have any questions in the future.
Product back ordered
Product back ordered. Gave me a far out delivery. Said would keep track of order and let me know progress. Received email stating was being shipped from vender. Sending tracking too! Great to see a company doing what they said they would do. Keep up the excellent work and thanks!
June 9, 2024
Unprompted review
Reply from Vivid Racing
Glad we kept you updated and got that part on its way! Thanks for the feedback, Perry!
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Vivid always clutch with the great help…
Vivid always clutch with the great help and parts. Nick had an exceptional product knowledge and personable approach make him a standout service representative.
June 10, 2024
Unprompted review
Reply from Vivid Racing
That's awesome to hear, Alonso! Finding the right parts is key, and major props to Nick for his knowledge and friendly service. We appreciate your business and look forward to keeping you clutch with all your future needs!
Great service, very fast
Travis did a great job helping me out when I really needed it. I recently encountered a fitment problem with my old wheels and needed a new set FAST in order to keep the project moving, Travis jumped right in to help me, quickly building me a custom invoice and rushing my order through the process to get them sent to me as soon as possible. This is #3/3 for great experiences with Vivid, they’re my 1st. stop for parts for my ‘99 Eclipse.
June 10, 2024
Unprompted review
Reply from Vivid Racing
We rock with that 3/3 for great experiences, Brodric! DSMs have a special place in our hearts. We'll high five Travis for the excellent service!
The best place for parts & great service
Super great people to work with I will be back to order my rear bumper for 993.
June 10, 2024
Unprompted review
Reply from Vivid Racing
Glad you had a stellar experience, Ed! We appreciate you choosing Vivid Racing!
Vivid racing customer service is top
Vivid racing customer service is top. They are good responding e-mails and phones and they can get your order on the way fast.
June 10, 2024
Unprompted review
Reply from Vivid Racing
That's what we love to hear! We appreciate you acknowledging our responsive customer service! Happy modding!
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Fantastic customer service
Fantastic customer service! Nick is very helpful and understanding highly recommend vivid racing and their staff.
June 10, 2024
Unprompted review
Reply from Vivid Racing
That's awesome to hear, Carlos! Nick rocks! Thanks for recommending us, and we look forward to seeing you back soon!
Great availability & Price
All items required were available, and at ver reasonable price.
June 9, 2024
Unprompted review
Reply from Vivid Racing
Stoked you found everything you needed, Ricardo! Glad we could keep your project budget-friendly!
Excellent service and great quality
Excellent service and great quality
June 6, 2024
Unprompted review
Reply from Vivid Racing
Thanks for the five stars Vincent!
Easy to work with
Reply’s back very fast, easy to talk to, have great deals.support always gets u to the right person if u aren’t already on the phone with them.
June 7, 2024
Unprompted review
Reply from Vivid Racing
That's what we love to hear, JJ! Fast responses, helpful conversations, and getting you connected with the right person are all part of the Vivid Racing experience.
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Wow thank you so much for the ball…
Wow thank you so much for the ball joints. And omg super fast shipping!
June 8, 2024
Unprompted review
Reply from Vivid Racing
No problem, Scott! We're glad the ball joints got to you in a flash.
Awesome customer service
Awesome customer service, timely replies to all questions and going above and beyond for customer satisfaction.
June 6, 2024
Unprompted review
Reply from Vivid Racing
Going the extra mile for happy customers - that's what we do! Thanks for choosing Vivid Racing!
Fast responses and made sure all my…
Fast responses and made sure all my needs were met!
June 5, 2024
Unprompted review
Reply from Vivid Racing
Absolutely, Estefania! We strive for speedy communication and ensuring you have everything you need!
Easy to work with and very knowledgeable
Easy to work with and very knowledgeable
June 7, 2024
Unprompted review
Reply from Vivid Racing
Stoked you had a smooth experience, Chris! Our team's here to make sure you get the perfect parts!
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Amazing service and access to the best…
Amazing service and access to the best product
June 7, 2024
Unprompted review
Reply from Vivid Racing
That's awesome to hear, Jayson! Enjoy getting the most out of your ride!
Excellent customer service
June 7, 2024
Unprompted review
Reply from Vivid Racing
Absolutely, Zervaan! Thanks for choosing Vivid Racing!
Purchased a rear bumper for BMW 335i
Great communication throughout the whole purchase. The Sale team and Tommy made the purchase experience excellent. Tommy took care of me and gave me the best deal there wad. Awesome team. Will be buying again from Vividracing!!
June 7, 2024
Unprompted review
Reply from Vivid Racing
That's fantastic to hear, Javier! Crystal-clear communication and a top-notch deal from Tommy make us happy. We appreciate your business and look forward to seeing you back at Vivid Racing!
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