Banner for VNumber

VNumber Reviews 

357
•
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 110 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff members for offering exceptional support, ensuring that all questions are answered clearly and professionally. People consistently highlight the outstanding customer service, emphasizing how polite, caring, and responsive representatives are when solving various issues. Reviewers also note that the user experience is smooth, allowing them to quickly get virtual phone numbers up and running without unnecessary delays. Some reviewers were not happy with initial configuration challenges, mentioning that the setup process can feel complicated or that incoming messages sometimes take a while to arrive.

What people talk about most

Staff

Consumers find staff to be positive, highlighting that team members are consistently kind, patient, and... See more

Service

Clients share positive opinions on service, frequently expressing appreciation for the excellent support and... See more

Customer service

Reviewers highlight positive aspects of customer service, describing representatives as kind, patient,... See more

User experience

Reviewers mention positive feedback about user experience, noting that the platform is very easy to use and... See more

Response time

People report positive experiences with response time, frequently praising the super fast and responsive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was referred by my cousin from Brasil to this App and I decided that could be my way to connect to Brasil to accept SMS from business overseas. I didn’t had much time when I first try it and I give... See more

Company replied

Rated 5 out of 5 stars

Today I opened an account with 011 Global/#Vnumber and Darío helped me out during the process. He has been very helpful and easy to reach via WhatsApp, email and phone call whenever I had a questio... See more

Company replied

Rated 5 out of 5 stars

Had a couple issues setting up, but support was great (their customer support hours are limited, but it worked perfectly). After setting up, I could do exactly the tasks I wanted, from calling interna... See more

Company replied

Rated 5 out of 5 stars

...VNumber provide a US phone number that you can receive SMS, but also calls for 50 minutes a month for only 7,99$. In addition you can have real support with real humans in the call center helping... See more

Company replied


Company details

  1. Telecommunications Service Provider

Written by the company

VNumber is a virtual phone number service that helps people stay connected—no matter where they are in the world. Whether you're an expat, digital nomad, international student, retiree, or running a global business, VNumber gives you a reliable way to keep your phone number and receive important calls and SMS messages, even if you’ve moved abroad. With VNumber, you can choose or port a number from countries like Israel, the USA, Canada, Mexico, Brazil, and more coming soon. Customers use VNumber for many reasons: to keep in touch with loved ones in their home country, to receive bank or two-factor authentication codes, or to maintain a consistent business line while working internationally. Our app allows you to manage calls, receive SMS, and stay in control of your number—all from your mobile phone. Plans are affordable, flexible, and easy to set up. Plus, our support team is available in English, Hebrew, and Spanish to assist you. Whether it’s personal or professional, VNumber ensures that you never miss a call or message that matters. 👉 Learn more and sign up today at www.vnumber.com


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

357 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(357)

214 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Nicole was so good with answering my…

Nicole was so good with answering my questions and definitely help solve my issue. i am really happy with her service :)!

September 1, 2026
Unprompted review
VNumber logo

Reply from VNumber

Thank you so much for the 5-star review! We’re very happy to hear that Nicole was able to answer your questions and help resolve your issue. We truly appreciate your kind words and your trust in VNumber! 😊

— The VNumber Team

Rated 3 out of 5 stars

It is very complicated to install and…

It is very complicated to install and much more complicated to dial. Even people dialing my Number tell me it takes more than 10 seconds to get a line, but after that communication is fine.

September 1, 2026
VNumber logo

Reply from VNumber

Thank you for your feedback. We’re sorry to hear that the setup and dialing process has been complicated and that callers are experiencing a delay before the call connects.

We’d really like to help improve this for you. Please contact our support team so we can check your account and calling setup. We can walk you through the dialing process step by step and also investigate the 10+ second connection delay you mentioned.

We’re glad to hear that once the call connects, the communication quality is good, and we appreciate you bringing this to our attention.

— The VNumber Team

Rated 5 out of 5 stars

This company is the best .

This company is the best .
I work before with local 03 and the service its not even close to global 011 .
Moti the salesman also is very nice and helpful.

September 1, 2026
Unprompted review
VNumber logo

Reply from VNumber

Thank you so much for the amazing 5-star review! We’re very happy to hear about your experience with 011Global/Vnumber and our service. We’ll also make sure Moti sees your kind words. We truly appreciate your trust and support and look forward to serving you for many years to come!

Rated 4 out of 5 stars

Customer service

Customer service

August 19, 2026
VNumber logo

Reply from VNumber

Thank you for your feedback and for choosing VNumber! We’re glad you had a positive experience with our customer service. We truly appreciate your support and hope to make your next experience a 5-star one! ⭐

Rated 5 out of 5 stars

I recently sign up for 011 Global…

I recently sign up for 011 Global service. I had a problem with the phone and called on Saturday for assistance. I received world class service from Glauce who was professional to the point and very knowledgeable. She was able to give me a fast resolution and was extremely nice throughout the process . Thank you Glauce for exceeding my expectations and the 5 star service level.

August 22, 2026
Unprompted review
VNumber logo

Reply from VNumber

Thank you so much for your wonderful feedback! We’re very happy to hear that Glauce provided you with fast, professional, and friendly service. We truly appreciate you choosing 011 Global and taking the time to recognize her excellent work. We’ll be sure to share your kind words with Glauce!

Rated 1 out of 5 stars

Good 1k with bank payment

Good 1k with bank payment

August 21, 2026
Unprompted review
VNumber logo

Reply from VNumber

Thank you for your feedback. We’re glad to see that you wrote “Good,” but we noticed the 1-star rating and weren’t sure what you meant by “1k with bank payment.” Please contact our support team so we can better understand your experience and assist you with any issue.

Rated 5 out of 5 stars

The customer service representative was…

The customer service representative was very patient, polite, and professional. They listened carefully to my concerns and helped me resolve all the problems I was having. I really appreciate the excellent service and support. Thank you very much!

August 14, 2026
Unprompted review
VNumber logo

Reply from VNumber

Thank you so much for your wonderful 5-star review! We’re very happy to hear that our representative was patient, professional, and able to resolve your concerns. We truly appreciate your kind words and your trust in VNumber!

Rated 5 out of 5 stars

Thanks to Beatriz I had an excellent…

Thanks to Beatriz I had an excellent customer service as she was very helpful and patient during all conversation support.

August 8, 2026
Unprompted review
VNumber logo

Reply from VNumber

Thank you for your wonderful review! We’re happy to hear that Beatriz provided excellent service and was helpful and patient throughout your conversation. We’ll be sure to share your kind words with her! 😊

Rated 5 out of 5 stars

Very fine solution.

Very fine solution.

August 4, 2026
VNumber logo

Reply from VNumber

Thank you so much for your 5-star review! We’re happy to hear that VNumber has been a great solution for you. We truly appreciate your support!

Rated 5 out of 5 stars

Good service and good answer to any…

Good service and good answer to any questions. Exclet call quality

August 4, 2026
VNumber logo

Reply from VNumber

Thank you for your 5-star review! We’re happy to hear that you enjoyed our service, helpful support, and excellent call quality. We truly appreciate you choosing VNumber! ⭐️⭐️⭐️⭐️⭐️

Rated 4 out of 5 stars

I don't know what happened

I don't know what happened, but the messages took a while to arrive. I had to request several of them because they weren't coming through, and I kept asking and asking, but they still didn't come. Finally, about 5 or 6 messages came all at once. So I posted the last one, and then I was able to use it, but I don't know what happened because it took so long to arrive—both in the app and in my email.

August 3, 2026
VNumber logo

Reply from VNumber

Thank you for sharing your feedback. We’re sorry the messages were delayed and arrived all at once. We understand how frustrating this can be, especially when waiting for an important verification message. We’re glad you were eventually able to receive and use the code, and we’ll continue working to improve the speed and reliability of our SMS delivery.

Rated 5 out of 5 stars

Ingrid was a excellent help

Ingrid was a excellent help

July 30, 2026
VNumber logo

Reply from VNumber

Thank you for the 5-star review! We’re so happy to hear that Ingrid provided you with excellent support. We truly appreciate your feedback and your trust in VNumber! ⭐️

Rated 5 out of 5 stars

Easy, fast and low price

It was very easy and fast to get a Vnumber. Really useful and low price

July 24, 2026
VNumber logo

Reply from VNumber

Thank you for your 5-star review! We’re happy to hear that getting your VNumber was quick and easy, and that you’re enjoying the service and affordable price. 😊

Rated 5 out of 5 stars

fast service

July 25, 2026
Unprompted review
VNumber logo

Reply from VNumber

Thank you for your 5-star review! We’re happy you received fast service and had a great experience with VNumber. We truly appreciate your support! ⭐️

Rated 5 out of 5 stars

Works perfect.

July 1, 2026
VNumber logo

Reply from VNumber

Thank you so much for your 5-star review! We’re happy to hear that VNumber is working perfectly for you. We truly appreciate your support! ⭐⭐⭐⭐⭐

Rated 5 out of 5 stars

It is very easy to access to the number…

It is very easy to access to the number and the prices are accessible. So far, everything has been great.

July 10, 2026
VNumber logo

Reply from VNumber

Thank you for your 5-star review! We’re happy to hear that accessing your number was easy and that you’re satisfied with our pricing and service. We truly appreciate your support!

Rated 5 out of 5 stars

Really good customer service

Really good customer service. The number activate so fast. Trully recomended.

July 16, 2026
VNumber logo

Reply from VNumber

Thank you so much for the amazing 5-star review! ⭐ We’re thrilled that you enjoyed our customer service and that your number was activated so quickly. Thanks for recommending VNumber! 😊

Rated 5 out of 5 stars

Ingrid was very helpfull with me

Ingrid was very helpfull with me , she answered all my questions

July 16, 2026
Unprompted review
VNumber logo

Reply from VNumber

Thank you for your 5-star review! We’re happy to hear that Ingrid was helpful and answered all your questions. We truly appreciate your feedback! 😊

Rated 5 out of 5 stars

It is great services

It is great services. Just 1 detail: please say before the real name before to download the aplicación. It is confuse between names of VNumber and 011 global

July 11, 2026
VNumber logo

Reply from VNumber

Thank you so much for your kind review and for your valuable feedback! We really appreciate you taking the time to share your experience. We'll definitely look into making it clearer that the app is downloaded under the name 011 Global to avoid any confusion with VNumber. Thanks again for helping us improve! 😊

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look