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VNumber Reviews 

357
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 110 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff members for offering exceptional support, ensuring that all questions are answered clearly and professionally. People consistently highlight the outstanding customer service, emphasizing how polite, caring, and responsive representatives are when solving various issues. Reviewers also note that the user experience is smooth, allowing them to quickly get virtual phone numbers up and running without unnecessary delays. Some reviewers were not happy with initial configuration challenges, mentioning that the setup process can feel complicated or that incoming messages sometimes take a while to arrive.

What people talk about most

Staff

Consumers find staff to be positive, highlighting that team members are consistently kind, patient, and... See more

Service

Clients share positive opinions on service, frequently expressing appreciation for the excellent support and... See more

Customer service

Reviewers highlight positive aspects of customer service, describing representatives as kind, patient,... See more

User experience

Reviewers mention positive feedback about user experience, noting that the platform is very easy to use and... See more

Response time

People report positive experiences with response time, frequently praising the super fast and responsive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was referred by my cousin from Brasil to this App and I decided that could be my way to connect to Brasil to accept SMS from business overseas. I didn’t had much time when I first try it and I give... See more

Company replied

Rated 5 out of 5 stars

Today I opened an account with 011 Global/#Vnumber and Darío helped me out during the process. He has been very helpful and easy to reach via WhatsApp, email and phone call whenever I had a questio... See more

Company replied

Rated 5 out of 5 stars

Had a couple issues setting up, but support was great (their customer support hours are limited, but it worked perfectly). After setting up, I could do exactly the tasks I wanted, from calling interna... See more

Company replied

Rated 5 out of 5 stars

...VNumber provide a US phone number that you can receive SMS, but also calls for 50 minutes a month for only 7,99$. In addition you can have real support with real humans in the call center helping... See more

Company replied


Company details

  1. Telecommunications Service Provider

Written by the company

VNumber is a virtual phone number service that helps people stay connected—no matter where they are in the world. Whether you're an expat, digital nomad, international student, retiree, or running a global business, VNumber gives you a reliable way to keep your phone number and receive important calls and SMS messages, even if you’ve moved abroad. With VNumber, you can choose or port a number from countries like Israel, the USA, Canada, Mexico, Brazil, and more coming soon. Customers use VNumber for many reasons: to keep in touch with loved ones in their home country, to receive bank or two-factor authentication codes, or to maintain a consistent business line while working internationally. Our app allows you to manage calls, receive SMS, and stay in control of your number—all from your mobile phone. Plans are affordable, flexible, and easy to set up. Plus, our support team is available in English, Hebrew, and Spanish to assist you. Whether it’s personal or professional, VNumber ensures that you never miss a call or message that matters. 👉 Learn more and sign up today at www.vnumber.com


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

357 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.6

All reviews

(357)

213 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent experience

Excellent experience

May 8, 2026
Unprompted review
VNumber logo

Reply from VNumber

Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐

We’re very happy to hear that you had an excellent experience with VNumber. Our goal is to provide a simple and reliable service that helps our customers stay connected and receive important calls, SMS messages, and verification codes from anywhere in the world.

Rated 5 out of 5 stars

Fast and knowlegeable

Fast and knowlegeable

May 7, 2026
Unprompted review
VNumber logo

Reply from VNumber

Thank you for the amazing review! 😊 We’re so happy to hear you had a fast and knowledgeable experience with our team. Thanks for choosing VNumber! 🚀

Rated 5 out of 5 stars

Service was good and Livia resolved my…

Service was good and Livia resolved my issue Thanks

May 6, 2026
Unprompted review
VNumber logo

Reply from VNumber

Thank you for your kind review! 😊
We’re happy to hear your issue was resolved and that you had a good experience with our service. Thanks for choosing VNumber!

Rated 5 out of 5 stars

Excellent CS!

Today I opened an account with 011 Global/#Vnumber and Darío helped me out during the process. He has been very helpful and easy to reach via WhatsApp, email and phone call whenever I had a question.
I'll be using the service to make and received international phone calls and to send/received text messages.
Hopefully, everything will work without any problems.
Thanks Darío!!!👍🏻👍🏻👍🏻

May 5, 2026
Unprompted review
VNumber logo

Reply from VNumber

Thank you so much for the amazing review! 🌟
We’re very happy to hear that your experience getting started with VNumber was smooth and that our team was there for you every step of the way. We’ll make sure Darío sees your kind words! 🙌

Welcome to the VNumber family, and we hope you continue enjoying the service for all your international calls and SMS needs wherever you are in the world 😊

Rated 1 out of 5 stars

Does not work at all

Does not work at all, I am not able to make a single call, WhatsApp better, I hope you reimburse, as you promised, at least the 11 months since I will not be able to use your application, besides it is not a friendly user.

May 1, 2026
VNumber logo

Reply from VNumber

Thanks for your message.

To clarify, outgoing calls are supported only in countries where we have local access numbers available. At this time, Bolivia is not one of the supported countries, which is why outgoing calls cannot be placed from there. This is not something we advertise as available for that location.

Your plan still supports incoming calls and SMS, which is the main use case for many customers (such as receiving bank verification codes).

Regarding your request, the remaining 11 months have already been refunded as requested.

If you have any other questions, feel free to reach out. We’re continuously working on expanding coverage and improving the service.

Rated 5 out of 5 stars

Great

Great, their solution

May 1, 2026
Unprompted review
VNumber logo

Reply from VNumber

Thanks so much for the great feedback! 🙌
We’re happy you like the solution and are here anytime you need us.

Rated 5 out of 5 stars

The best VNumber ever!

Their responsiveness! Their efficacy to resolve issues! The personal, kind touch of 011 Global reps, especially Nicole who always comes to the rescue!

April 30, 2026
Unprompted review
VNumber logo

Reply from VNumber

Thank you so much for your kind words! 😊
We’re really happy to hear you’re enjoying the VNumber service and that everything has been working smoothly for you.

Nicole will be especially happy to see this — we’ll make sure to share it with her 🙌

Rated 5 out of 5 stars

Livia from the Brazil Sector

Livia from the Brazil Sector, was above and beyond and found a solution for the issues I was facing. Great JOB!

April 29, 2026
Unprompted review
VNumber logo

Reply from VNumber

Thank you so much for the awesome feedback! 🙌
We’re really happy to hear Livia went above and beyond and found the right solution for you — that’s exactly the kind of service we aim to give every customer.

We’ll definitely share this with her, she’ll be proud to see it 😊
If there’s ever anything else you need, don’t hesitate to reach out!

Rated 5 out of 5 stars

Livia from the Brazilian department…

Livia from the Brazilian department helped me fix any issues I had. The number has been fully functional and perfect so far.

April 29, 2026
Unprompted review
VNumber logo

Reply from VNumber

Thank you so much for the amazing review! 🙌
We’re really glad to hear Livia was able to help and that everything is working perfectly for you — that’s exactly what we aim for!

We’ll make sure to pass this on to her, she’ll love it 😊
If you ever need anything, we’re always here for you!

Rated 5 out of 5 stars

Amazing customer service experience.

Amazing customer service experience.. leticia was so pleasant and helpful. When getting one of these second line apps , one of the most important aspects is customer support and service. That set this company apart from the other voip numbers. Feels much more legitimate.

April 23, 2026
Unprompted review
VNumber logo

Reply from VNumber

Thank you so much for your amazing feedback! 🙌

We’re really happy to hear you had a great experience with Leticia — we’ll make sure she sees this. Providing fast, friendly, and reliable support is something we truly care about, so it means a lot to know it made a difference for you.

We’re glad you feel confident using our service, and we’re always here if you need anything along the way 😊

Rated 5 out of 5 stars

Excellent, excellent service!

Peter was amazing! In a few minutes and very professionally, he solved my problem!

April 20, 2026
Unprompted review
VNumber logo

Reply from VNumber

Wow, thank you for the awesome feedback! 😊
It’s great to hear that Peter was able to jump in quickly and get everything sorted out for you in such a professional way.

We’ll make sure he sees this — it’ll definitely make his day 🙌

Rated 5 out of 5 stars

Eu gostei muito

Eu gostei muito

April 16, 2026
Unprompted review
VNumber logo

Reply from VNumber

Thank you so much for your kind words! 😊
We’re really happy to hear you enjoyed the service. If you ever need anything, our team is always here to help!

Rated 1 out of 5 stars

I can’t use the number for WhatsApp

I can’t use the number for WhatsApp. The number is being used by someone else and has a password.

April 6, 2026
VNumber logo

Reply from VNumber

Thanks for your feedback. We’re really sorry to hear about your experience.

We truly wish we had the chance to help you before this turned into a 1-star review. This is exactly what our support team is here for, and we’re confident we can assist you and find a solution.

Please reach out to us at support@vnumber.com
or via WhatsApp at +1 561-203-4066, and we’ll take care of this for you right away.

We’re proud to have a 4.5-star rating overall, mainly because our team is always available and committed to helping our customers. We’d really appreciate the opportunity to assist you too 🙌

Rated 5 out of 5 stars

Extremally prompt and effective

Extremally prompt, outstanding knowledge of the APP. Well Done!
Thank you for your assistance and great APP services.
Have a great day!!!

April 14, 2026
Unprompted review
VNumber logo

Reply from VNumber

Thank you so much for your kind words! 😊
We’re really happy to hear that you had a smooth experience and that our team was able to assist you quickly and effectively. It means a lot to us!

We truly appreciate your support and are always here if you need anything.

Rated 5 out of 5 stars

Thanks for helping me Nikol you are the…

Thanks for helping me Nikol you are the best !!

April 13, 2026
Unprompted review
VNumber logo

Reply from VNumber

Thank you so much for the amazing feedback! 😊 We’re really glad Nicole was able to help you and make your experience a great one. We’ll be sure to pass this along to her!

We truly appreciate you choosing us and are always here if you need anything.

Rated 5 out of 5 stars

Great job so far..

Great job so far... i wish keep it like this many months.

April 9, 2026
VNumber logo

Reply from VNumber

Thank you so much for your kind words! 😊
We’re really happy to hear that you’re enjoying the service and we’ll do our best to keep it just as good for many months ahead.

If you ever need anything, we’re always here for you!

Rated 4 out of 5 stars

Execelent time to response in SMS…

Execelent time to response in SMS almost real time but didnt try calls yet

April 6, 2026
VNumber logo

Reply from VNumber

Thank you so much for your feedback! 🙌
We’re really happy to hear that you’re enjoying the fast SMS delivery — that’s something we work hard to keep as quick and reliable as possible.

Whenever you get the chance to try the calling feature, we’d love to hear your thoughts on that as well 😊

By the way, we also have a Refer-a-Friend program in case you know someone who could benefit from the service.

Rated 5 out of 5 stars

Great assistance of Nicole

Great assistance of Nicole - fast and effective!

March 26, 2026
Unprompted review
VNumber logo

Reply from VNumber

Thank you so much for your 5-star review! 🙌
We’re really happy to hear you had a fast and effective experience, that’s exactly what we aim for every time.

We truly appreciate your support and are always here if you need anything 😊

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