Warning: Do not use this company. We have been with them for over 10 years, initially low prices and reasonable but a lot of hiccups. As the years have gone by it has deteriorated completely. Now, N... See more
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See what reviewers are saying
Good price, device was delivered quickly and had good instructions for setup, working as it was described. Porting took place in the projected timeframe. The system apparently does not recognize Eas... See more
I've had Voiply for 2-3 years now and have not been overall happy with the quality of their service. The device has gone out many times, for both outbound and incoming calls. The voice quality is inco... See more
The phone works but its voicemail system sucks. You can never talk to a person to work it out. The AI created three tickets and promised someone will get back to me every time, but no one did, it is... See more
Company details
Written by the company
Budget friendly home and business phone service provider. Keep your existing number. Free number porting. We can provide you with the telephone service starting at $8.95/mo. Free Hardware. No Contract Required. 30 Day Risk Free Trial. Free Delivery.
Contact info
301 Grant St, Suite 4300, 15219, Pittsburgh, United States
- (844) 843-4175
- support@voiply.com
- voiply.com
2.1
Poor
290 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
VOIP service
Had the VOIP service for nearly a month now. The calls most of the time are crystal clear except for occasional echoing on the 5G home internet connection. (Not your fault) Plan to switch back to FIOS once contract ends to clear this issue.
August 26, 2023
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Everything transferred smoothly.
August 26, 2023
Customer support extremely helpful
Customer support extremely helpful. Problem getting into account on line, due to a my error.
August 25, 2023
Great Customer Experience
Customer service was very responsive, both via email and the chat window.
Device was easy to install.
August 25, 2023
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Ease of porting and signing up
Ease of porting and signing up
Only problem I have now is that I am getting a whole bunch of robo calls
I have registered with the federal agency my number
I don’t want to pay extra for another service
August 30, 2023
Hardware is cheap and doesn’t work
August 30, 2023
Reply from Voiply
I'm really sorry to hear about your disappointment with our service. We strive to provide our customers with top-quality hardware and I regret that your experience didn't match your expectations.
Could you please provide more specific details about the problems you're encountering? This will help us understand the issue better and find an effective solution for you.
In the meantime, if you haven't done so already, please contact our customer support at support@voiply.com. They'll be able to guide you through some troubleshooting steps or discuss possible replacement options if necessary.
Your feedback is invaluable to us. It helps us identify areas where we can improve. Thank you for taking the time to share it.
Outstanding Service
The package with the equipment arrived very promptly. It was easy and quick to set up. The instructions were precise. The service of the phone system is outstanding. While I have only been using it for a short while. I am very satisfied so far and would recommend it to anyone needing a second line. The cost is a real bargain, I believe I will be with this company for years to come.
August 28, 2023
A generally positive experience
Franz, who helped me set up the Opal router was incredibly helpful. I could not have set it up on my own, even with step-by-step instructions and how-to videos. Voiply speaks PC not Mac.
Almost everyone I've visited with has been friendly, helpful, and knowledgeable,
August 27, 2023
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We just switched to VOIPLY -it is so…
We just switched to VOIPLY -it is so fantastic -Great customer support from beginning to end of the process. The team are really informed and go the extra mile at every stage. I would recommend them unreservedly.
August 26, 2023
Adios land line
The transition from my old land-line to VoIP was seamless. The equipment arrived on-schedule and everything worked beautifully.
August 27, 2023
Great phone service at a great price
Voiply has been easy to set up and get our number ported. So far the phone service has been fine!
August 25, 2023
Honesty and professionalism
Honesty and professionalism. Due to personal problems just now connecting the service. The installation was as simple as following the instructions. Wil read terms later will not rush thought them. The only clinch is the lack of a help phone no. in the box. I will phone to confirm my understanding of the billings etc. Do you have an affiliate program?
August 25, 2023
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There were a few glitches -but success
There were a few glitches due to the wireless network implementation, but the VOIPly support team hung in there & got it fixed...
August 25, 2023
Affordability and ease of instalation
July 29, 2023
Great 👍 customer service
Great 👍 customer service, from shipping the adapter for the phone set up to activate was excellent. You guys were there when I had questions. The phone works great. I have already recommended your service to friends and neighbors.
July 28, 2023
Vary good 👍 🤙👌👍👌🤙
July 28, 2023
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You folks were a big help in porting…
You folks were a big help in porting the phone number. Jury is still out on whether or not your system is better than the old one. Yours is certainly cheaper.
July 27, 2023
Very good service and tech help
I hooked up a new landline through Voiply. Everything worked smoothly with no hitch. Have great service! Give them a try.
July 27, 2023
So far happy with Voiply
So far happy with Voiply, the best phone reps I have ever dealt with. Did everything they said they would to get me up & running.
July 27, 2023
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