Voltex Electrical Reviews 2,500

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 410 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent products, highlighting their quality, innovation, and reliability, often noting their industry-leading standards and good warranty. The customer service receives high acclaim for being helpful, attentive, and quick to resolve issues, making interactions pleasant and efficient. Reviewers also frequently commend the fast and reliable delivery service, often appreciating the added touches like free samples or sweets. However, some customers also noted that the product range can be limited, requiring them to source certain items elsewhere. Additionally, a few people mentioned issues with delivery drivers not following instructions, leading to items being left in inconvenient or exposed locations.

What people talk about most

Product

People report positive experiences with products, consistently praising their high quality, durability, and... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting its speed and efficiency.... See more

Service

Customers consistently note positive experiences with service, often highlighting promptness and efficiency.... See more

Customer service

Consumers find customer service to be positive, with many describing it as friendly, helpful, and excellent.... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the high quality of products,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everyone at Voltex are a pleasure to deal with and prompt at getting any issue sorted. They listen to the customers and are innovative in developing new products that are missing from the market. In m... See more

Company replied

Rated 5 out of 5 stars

Fantastic Company all round. Great products, Great customer service, well packaged, fast delivery, one of the best websites to use, pricing is straightforward and competitive - without having to... See more

Company replied

Rated 5 out of 5 stars

Fast delivery. Massive warrantly/ guarantee. Free samples and suprise lollies with delivery. Free beer/redbull Wednesdays. It's the little things that make me look forward to a delivery

Company replied

Rated 5 out of 5 stars

Voltex provide high quality products at a competitive market price. There on line market place allows me to order product any time of the day or night and I can usually receive free next day delive... See more

Company replied


Company details

  1. Electrical Wholesaler

Written by the company

Voltex Electrical is a manufacturer of electrical accessories, supplying direct to electricians across Australia.

Voltex Electrical

Written by the company

Voltex Electrical Accessories is an Australian electrical direct-to-contractor supplier, with no shopfronts and a user-friendly online presence. We provide a comprehensive range of the highest quality products and customer service directly to Australia's electricians.

Real Warranties!

Parts + Labour Warranty Cover

If a product is ever faulty, Voltex will replace the defective product, credit your time at $90/hour, and cover any equipment costs.

Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(2,500)

367 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Customer Service 10/10

All the staff at Voltex are amazing. Very helpful at all times. These guys actually truly care about their clients. Their actions says it all. 10/10

April 6, 2026
Voltex Electrical logo

Reply from Voltex Electrical

Thanks so much Dave, we really appreciate it! 😁

Rated 5 out of 5 stars

Purchased

Fast delivery with an easy to use app and support if needed

March 27, 2026
Voltex Electrical logo

Reply from Voltex Electrical

Awesome, thanks Adrian!

Rated 5 out of 5 stars

Terrific Supplier

Great communication, pricing and product. A company that listens to their customers and is always looking at ways to better their product.

March 27, 2026
Voltex Electrical logo

Reply from Voltex Electrical

Thanks so much Luke, we really appreciate it! 😁

Rated 5 out of 5 stars

Monaco 9w triple choice

Received in good time, well packaged ,.Payment easily done.Quality items .Certainly do last 7 years under normal
useage

March 30, 2026
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Reply from Voltex Electrical

Thanks so much Steven! 😁

Rated 5 out of 5 stars

Always helpful

Always helpful, always responsive deliveries generally get there on time. Customer Service is always good thank you.

March 30, 2026
Voltex Electrical logo

Reply from Voltex Electrical

Awesome, thanks so much Jake! 😁

Rated 1 out of 5 stars

You no longer put packing order with…

You no longer put packing order with goods and I have not received my items as per invoice, I am about to ring to correct this. This holds up myself and my customer. $$$$$

March 23, 2026
Voltex Electrical logo

Reply from Voltex Electrical

We are very sorry you have had this experience Graeme. I can see you have been in touch with the customer service team and we are working to rectify this mistake that was made on our end. I can confirm the parts you have reported were missing are being sent free of charge. We are very sorry again for the inconvenience. Thanks, Voltex Customer Service Team.

Rated 5 out of 5 stars

5 stars overall

5 stars for easy to order website, competative prices, quick delivery and great service.

March 26, 2026
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Reply from Voltex Electrical

Thank you for this review Zvika, glad to hear you had a great experience! Cheers, Voltex Customer Service Team.

Rated 5 out of 5 stars

Great service reliable delivery of…

Great service reliable delivery of product.Its great to be backed by a company who values quality in there products so that I can pass onto my clients.

March 26, 2026
Voltex Electrical logo

Reply from Voltex Electrical

Thanks for this great review Wayne! We are glad to be a part of your business! Cheers, Voltex Customer Service Team

Rated 5 out of 5 stars

Great customer service

Great customer service, quality products at an affordable price

March 20, 2026
Voltex Electrical logo

Reply from Voltex Electrical

Thanks for sharing your experience Benjamin, that's awesome! Cheers, Voltex Customer Service Team

Rated 5 out of 5 stars

Great products

Great products, next day delivery, easy to use website

March 19, 2026
Voltex Electrical logo

Reply from Voltex Electrical

Thanks for the review Chris, we are glad you found the whole experience easy to use! Cheers, Voltex Customer Service Team

Rated 5 out of 5 stars

The app is user friendly

The app is user friendly. Quality products with a quick delivery time

March 12, 2026
Voltex Electrical logo

Reply from Voltex Electrical

Thanks Adrian for this review! We will pass on this feedback to the app development team they will be chuffed to hear it! Cheers, Voltex Customer Service Team

Rated 5 out of 5 stars

always ready to help when I phone

always ready to help when I phone
Good equipment Warranty is Real

March 25, 2026
Voltex Electrical logo

Reply from Voltex Electrical

That's great to hear Graeme, the team are always ready to take you call and keen to chat! Thank you for trusting us to be a part of your business! Cheers, Voltex Customer Service Team

Rated 5 out of 5 stars

Pestered into a review

Diverse product range,competitively priced and promptly delivered and the beer and lollies don't hurt either.

March 16, 2026
Voltex Electrical logo

Reply from Voltex Electrical

Cheers Scott! 😁🍻

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