I bought the VTM Slim Wall TCG with the pedestal stand to launch a trading card vending business, and it has done everything I needed it to do. The capacity is right for a single location. Te... See more
Company replied
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See what reviewers are saying
I am installing my second mini wall tomorrow and due to receive my 3rd machine which is a slim wall, later this week. So far, the shipping, installation and customer service has been fantastic! I orde... See more
Company replied
Beyond happy with VTM. Great communication, exceptional service / support. Their platform / app is easy and works great. 3 machines with more to come.
The extra coils we ordered with our machine were just kind of shoved in behind the machine itself during shipping. Not a huge deal, nothing was damaged. Just seemed pretty sloppy. Also, the scre... See more
Company details
- Vending Machine Supplier
- also in
- Beauty Products Vending Machine
- Collectibles Store
- Electronics Vending Machine
- Software Vendor
- Trading Card Store
Written by the company
VTM Vending: Pokémon card, vape and smart vending machines with U.S.-based support. VTM Vending designs and supplies smart vending machines for operators, from first-time owners placing one machine to businesses running a multi-site route. Our lineup includes Pokémon and trading card vending machines, vape and nicotine pouch vending machines, and the new AI-powered Smart Cooler, in wall-mounted and freestanding models built for bars, shops and other high-traffic locations. Every machine runs on the same platform: a 32-inch touchscreen, Wi-Fi connectivity and a pre-installed Nayax cashless terminal that accepts cards, tap-to-pay, Apple Pay and other digital wallets. Coil sizes adjust to fit your products, so the same machine can sell card packs, vapes, nicotine pouches or small collectibles. For age-restricted products, an optional ID scanner reads the customer's driver's license before the sale. Our Vending Management System and mobile app let you run every machine from one place. Track sales and restock alerts in real time, update products and on-screen ads remotely, restart a machine, set user permissions and export reports, with your data hosted in the U.S. Service is what our customers mention most. Our U.S.-based team handles onboarding, training and live tech support, backed by a full video tutorial library, replacement parts, a coil sizing guide and state vape law guides. Need inventory? Through VTM Vending Wholesale, operators can source Pokémon booster packs to keep their machines stocked. VTM Vending is based in Solon, Ohio, and ships from our Cleveland-area warehouse. Visit vtmvending.com to compare machines and find the right fit for your location.
Why operators choose VTM
Written by the company
- U.S.-based support
- Onboarding, training, live tech support and a full video tutorial library.
- Every machine, one dashboard
- Track sales, get restock alerts and update products remotely, on web or mobile.
- Cashless-ready out of the box
- A pre-installed Nayax terminal takes cards, tap-to-pay, ApplePay and digital wallets.
Our warranty promise
1-Year Limited Warranty
VTM machines are covered by our 1-Year Limited Warranty against component failures and manufacturer defects. For warranty claims, email support@vtmvending.com. Returns are accepted within 30 days of shipment (10% restocking fee applies).
Contact info
5370 Naiman Parkway, Suite L, 44139, Solon, United States
- 888-373-8158
- sales@vtmvending.com
- vtmvending.com
Smart vending machines, ready to run
4.7
Excellent
229 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Really great customer support from…
Really great customer support from these guys and really great product. I got my machine setup a week ago and it already did over $500. Couldn't be more thankful!
April 7, 2026
Unprompted review
Very knowledgeable sales reps and a…
Very knowledgeable sales reps and a great customer service that is very responsive. I got what I needed on time and all of the information for setup/troubleshooting is all on the portal. Highly recommend. Jarett is the best!
March 2, 2026
Unprompted review
Reply from VTM Vending
Thank you Ronnie! We appreciate you choosing us!
Great machines and great customer…
Great machines and great customer service. Highly recommend
March 4, 2026
Unprompted review
Reply from VTM Vending
Thank you Tajaé we appreciate your business!
Helpful
My experience with vapTM was so great i loved the support i had all throughout my order and i will be continuing to shop for vape vending machines thanks to Coreys help
March 20, 2026
Unprompted review
Efficient and simple
Will start by saying Corey is absolutely killing it. It has been almost concerning how simple he has made it for me to get into the vending machine business. He responds immediately with answers to my questions and has made the purchase process with these machines super efficient. Not only does he operate professionally on the business side but also makes sure to spare a few extra minutes to converse and have a normal conversation. I look forward to doing more business with VapeTM. Corey is the go to guy!
April 6, 2026
Unprompted review
These guys have truly changed my life
These guys have truly changed my life! So thankful for this company! Customer service is next level and have always been there for every step of the way! We took a chance with this vending company and they been nothing less than perfect!
May 6, 2025
Unprompted review
Dakota is great
Dakota is great, always pleased with my service and great product
April 6, 2026
Unprompted review
They Couldn't get the order correct
They Couldn't get the order correct. Refused to correct their mistake and overnight the part after repeating the same mistake twice.
March 13, 2026
Very amazing communication and customer support
They made the whole process effortless. Communicated very promptly and answered all my questions, didn’t try to over sell. Everything is super user friendly.
March 9, 2026
Jarrett was a huge help
Jarrett was a huge help, the videos on YouTube came in handy forsure! The AI assistant is also a huge help. 100% recommend this company and look forward to purchasing more machines within a few months.
March 9, 2026
Corey and the whole staff is great
March 3, 2026
Reply from VTM Vending
Thanks for the shoutout Bryton! Super pumped for you and the growth of your business!
-Corey
Support is responsive
Support is responsive, machines are easy to setup, and delivery was fast. I wish there was some developer options for integrating with my accounting/inventory software but everything else works well.
February 19, 2026
Reply from VTM Vending
Thanks so much for the review! We agree with you on the developer/integration need and have it on our roadmap.
Mike
Dakota was great help highly recommend!!
Dakota was great help highly recommend!!
February 15, 2026
Unprompted review
Reply from VTM Vending
thank you Odis! Always here to help if you need anything!
Dakota has made this process super easy…
Dakota has made this process super easy and stream lined. He is very knowledgeable on the industry.
March 10, 2026
Unprompted review
Reply from VTM Vending
Thank you Anthony! Happy to help you build the best route PA has ever seen!
Dakota was very helpful
Dakota was very helpful. I’m looking forward to my new business venture.
February 9, 2026
Support is unbelievable
Support is unbelievable. Very communicative. Answers questions and follow ups.
February 10, 2026
Reply from VTM Vending
Thank you anibal. Happy that you have had a great experience thus far
Great machines great software great…
Great machines great software great support all around 100% happy so far
February 3, 2026
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