Vyne have been supplying me with all of my suprapubic catheter supplies for a couple of years now and I can't fault them. Online orders are easy to complete (even for an oldie like me!) and if you ca... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I first became aware of Vyne when my elderly dad was sent home from hospital with a catheter in situ in March. I can’t speak highly enough of them. I phone each month to place dads prescription order... See more
Exceptional customer service. I was travelling when I needed to place an order, and I got my hotel dates mixed up which meant that I had accidentally put the incorrect address (London), when I actuall... See more
Came across this company while searching for a product online. Very easy website to find your way round. Particularly loved the fact you were asked preset questions about why you wanted the prod... See more
Company details
Written by the company
We are the healthcare service grown for you. Order your prescriptions and buy your continence and ostomy products, all in one place, delivered directly to your door.
Here's a few reasons to like Vyne...
Written by the company
- Vyne Shop
- Home to the UK’s largest range of medical devices, available to buy online, all available with next day delivery.
- Vyne Prescriptions
- We can also fulfil your prescribed continence and stoma products, delivering them directly to your door.
- Years of specialist experience
- Offering decades of experience from our team of specialist nurses and healthcare professionals.
- Dedicated customer support
- We’re specialist at what we do, and we’re always here to help.
Contact info
Tennant Hall, Blenheim Grove, LS2 9ET, Leeds, United Kingdom
- 020 3987 7560
- hello@vyne.co.uk
- vyne.co.uk
4.8
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 90% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Website is easy to follow and find…
Website is easy to follow and find items and order what you want, very fast delivery, and well packaged, will recommend to family and friends.
January 7, 2026
Very helpful service
Very helpful service , samples arrived quickly ,excellent quality thankyou
January 16, 2026
The product was extremely effective and…
The product was extremely effective and arrived within a couple of days of ordering.
December 30, 2025
Excellent delivery
Needed the Aquacell ac dressing urgently.
Very pleased as the delivery arrived within a couple of days of ordering and ahead of due date given.
Was also able to buy the product as one sheet instead of a whole pack which suited my needs.
The Aquacell at is amazing and quickly started the clearing & healing process.
December 31, 2025
Always very good and timely response to orders
Always very good and timely response to my online orders.
December 30, 2025
5 stars from me professional customer…
5 stars from me professional customer service
December 29, 2025
Value.speed of delivery.
January 6, 2026
Excellent overall
Excellent overall! Excellent product choice and excellent delivery service
September 29, 2025
NEVER RECEIVED ORDER
January 5, 2026
Reply from Vyne
Hi Patrick, I'm sorry to hear you haven't received your order. I have checked the tracking details to understand what went wrong, and it looks like it was delivered on Wednesday 07 January 2026 according to Royal Mail. A proof of delivery image has been uploaded by the Royal Mail delivery driver. If this is not you and this item hasn't been delivered, please do get in touch with our Customer Care team on 020 3987 7560 or email hello@vyne.co.uk and we'll send you out a replacement order or issue you a refund. Again I'm sorry about any inconvenience - get in touch and we'll get this sorted for you. Many thanks, Rob (Ecommerce Manager)
Already left feedback
January 2, 2026
Great service
Excellent friendly service, easy to use website, very quick delivery well packaged, arrived next day!
January 2, 2026
Recommended…
Had what I needed in stock and delivery was really quick, very happy, would definitely use again.
December 30, 2025
Quick delivery
Put the order in online and from then I was kept updated on the status of my order at all stages, which was then quickly delivered. 2nd time of ordering, just as good the 1st time.
December 29, 2025
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