I give this the top score. Not because its the cheapest vpn out there, but simply its the best and has protected me for some years now under a different account.. Also as far as I know its the only VP... See more
Company replied
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See what reviewers are saying
It was quite cheap initially and mostly worked in the last two years even though on many public wifis it strictly didnt work at all, not sure if thats because of Vypr or the public wifi settings. M... See more
Company replied
It looks like it may be OK, but it will not connect on my android cell phone. connected to guest network at work, and it will not connect. turned on connectwhen android starts, and restarted phone. St... See more
Slow to connect with MacOS Catalina. A lot of background activity on my iPhone (typically 80%+ of usage) which significantly draws down the battery. No issues on my iPad. All is great on all devices o... See more
Company replied
Company details
Information provided by various external sources
Fast VPN Without Third Parties Unlike our competitors, we operate 100% without third parties, own our hardware and run our network. Because we own and manage 700+ servers in 70+ global locations, when using VyprVPN your privacy is protected from end-to-end at the fastest speed possible. A No Log VPN.
Contact info
Obergrubenweg 8, 6045, Meggen, Switzerland
- +1-888-532-5525
- support@vyprvpn.com
- vyprvpn.com
3.2
Average
396 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Doesn't work AT ALL in China
September 30, 2022
Reply from VyprVPN
Sorry to hear that! Please make sure you are using Chameleon protocol. If you're still unable to connect, please get in touch with our support team - https://support.vysupport.com/hc/requests/new
I can't connect to the vpn but I love you so much
I can't connect to the vpn but because the support team did their best to help me thank you and love you
September 26, 2022
Reply from VyprVPN
So glad to hear that our support team got you up and running! Thanks for taking the time to review our service.
Works that’s for sure
September 26, 2022
Reply from VyprVPN
That's for sure a great thing to hear! Thanks for the review!
Product not working on my mobile device (failed login)
Product not working on my mobile device, never been able to log in. I was in need of a product that would work quickly. didn't have time for long troubleshooting, so I had to ask for refund and use a different product.
Very good customer service, responsive, supportive even though the problem was not solved, and they issues a refund when I asked for it.
September 19, 2022
Reply from VyprVPN
We appreciate the honest feedback here. It's sad for us to lose a new customer so quickly, but we're glad that our support team was able to rectify the situation, and we truly hope you achieve success with whatever service provider you have chosen!
doesn’t work in China at all
Didn’t even work once. I am in China and after many tries to connect I gave up. It’s blocked here on China
September 24, 2022
Reply from VyprVPN
We appreciate the honest feedback! Sorry to hear about the trouble. Please get in touch with our support team and we will help out in every way we can - https://support.vysupport.com/hc/requests/new
Reply from VyprVPN
That's just about the best thing we could hope to hear from a customer! Thanks for the great review!
Reply from VyprVPN
Very sorry to hear that! Our support team will be glad to help - https://support.vyprvpn.com/hc/requests/new
Breaks internet connection
As soon as I start the service, I lose my internet connection shortly afterwards. As soon as I exit the service, I am able to use the internet again. This only started happening recently.
September 6, 2022
Reply from VyprVPN
Sorry to hear that! It's possible something got corrupted somehow and it may help to reinstall the VyprVPN app. If you continue to have trouble, please get in touch with our support team - https://support.vyprvpn.com/hc/requests/nw
Has Server Connection Issues
Can’t connect to server to sign up/log on. Still waiting to hear from support. This does not inspire much confidence in future reliability.
September 3, 2022
Reply from VyprVPN
Thanks for the honest feedback. I'm not sure where you are trying to sign up from, but you may have better luck signing up here - https://www.vysupport.com/buy-vpn
Very easy to install and looks like it…
Very easy to install and looks like it will do what I want. That is watch Skygo in Greece🤞
August 22, 2022
Reply from VyprVPN
Thanks for the wonderful review!
Great
Great! I can visit all Russian websites that I am interested in from abroad. Thanks for doing your job!
August 6, 2022
Reply from VyprVPN
Glad to hear that our service is getting you where you need to go!
Reply from VyprVPN
Thanks for leaving such a great review!
AVOID AVOID !!
I subscribed for one moth and the price was 13 EUROS but they took 13 GBP, this is a known issue from long time and when I contacted the customer service they replied that this overcharge is due to a billing system error caused due the migration. And they promise they will fix it and refund me on extra charge as well. OFCOURSE after reading many reviews on the same issue they will never refund anything. This is really annoying and it's a SCAM.
July 20, 2022
Unprompted review
Reply from VyprVPN
Thanks for the honest review. Due to regulations related to Brexit, some customers have been charged incorrectly. We will be notifying our community via email when we have a resolution!
Reply from VyprVPN
Thanks for the great review!
Great download except I need some…
Great download except I need some advice on how to download given windows has a set VPN. I am sure there is a way I have yet to
figure it out
July 15, 2022
Reply from VyprVPN
It's easy! You don't need to use Windows' built-in VPN capability. Just download the app for Windows here, install, and start connecting - https://www.vyprvpn.com/vpn-apps/vpn-for-windows
I just paid $15 and now I can’t even…
I just paid $15 and now I can’t even log in because it won’t accept my password.
I am pissed right now.
July 15, 2022
Reply from VyprVPN
Sorry to hear that! Please get in touch with our support team, we'll be glad to help - https://support.vyprvpn.com/hc/requests/new
Easy to use and fast response from…
Easy to use and fast response from support when required with honest and helpful advice and information despite not being able to resolve geo-location issues for the EPL website accessibility from various countries which was due to their identifying Vypr as a VPN and thereby blocking access - just as my previous VPN supplier had - but far better than the so-called No 1 VPN provider.
July 13, 2022
Reply from VyprVPN
Thanks for the great review!
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