Great company very easy, the main delay was OZEV however once this went through installation was within a week. Would recommend as the customer service is very quick. Having a WhatsApp number makes a... See more
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waEV-charge was born in early 2022 with a mission creating future proofed, EV chargers designed for house builders, developers, landlords, and homeowners. Our range of EV chargers can be easily upgraded with future EV technology and with minimal further investment making them ideal for the ever-evolving EV industry. waEV-charge, the next generation of electric vehicle (EV) chargers designed for house builders, developers, landlords, and homeowners, has partnered with EV software specialist, ev.energy, to enable building managers and EV drivers to share smart-charging chargers across multiple tenants, and get reimbursed for costs. The collaboration means commercial property developers and homeowners will have access to fast, cost-effective, greener smart charging technology, while helping to open a network of rentable chargers across the UK, accelerating our transition to EV adoption. waEV-charge’s customers will benefit from being able to recharge on any charger in their shared residential car park, as well as ev.energy’s ‘smart charging’ product feature, which automatically optimises a car’s charging schedule according to when there is low energy demand on the grid, and when energy is cheapest and greenest. Through the ev.energy app, consumers can keep track every charging sessions energy and carbon usage, claim cash rewards from their charging, and even connect to their home solar power for a zero-carbon charge. The average EV driver can save £600 on their energy bills.
Installed in 7 days...
Unit 5, S50-51 Stansted Courtyard, CM22 6PU, Essex, United Kingdom
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First class support, had a few issues with apps clashing. Used the whats app facility to contact Waev and couldn't be more helpful. 5*.

Reply from waEV-charge
Could not connect to my charger after getting new broadband messaged the company they should have finished at 8 but stopped till after 9 to make sure i got connected to the charger they went above and beyond a first class service thank you
John mcletchie

Reply from waEV-charge
Had a bit of problem with the new app, it won't allow me to keep MG app logged in as it wants to control the new waev app and it keeps kicking me out. Had a chat with someone via WhatsApp and we got it sorted. Very quick response. Hopefully I can use the app later

Reply from waEV-charge
Amazing company. Been with them nearly 3 years and when I have been in need of support, they have been super responsive and resolved the matter beyond my expectation. Can't rate you guys highly enough, wish all companies were like you!

Reply from waEV-charge

Reply from waEV-charge
From the first contact with the company I felt a valued customer, really friendly helpful staff who explained everything to me and the timelines on how things would be done. The two guys who did the install were brilliant, arrived on time, did the job quickly and efficiently while ensuring they cleared up after themselves. Once the install was done they explained to us how everything worked and how to control everything on the app.
Excellent Service.
Thanks

Reply from waEV-charge

Reply from waEV-charge
WaEV was great, the installers were great. They did adjust the position of the cable (for the better) but would have appreciated a heads-up before deviating from previous discussions, always good to check first.

Reply from waEV-charge
Very swift to carry out installation. Guys were friendly and helpful.

Reply from waEV-charge
Very easy process and installed within 2 weeks.
Would highly recommend.

Reply from waEV-charge
Mohsin returned all calls when he said he would and sent promptly, clear instructions by email. It was a pleasure dealing with Mohsin who provided instructions that solved the issue and he followed up with a call to check everything was ok. I wish all customer service centres were as proficient and professional as Waev

Reply from waEV-charge
Excellent customer service. Very helpful. Highly recommend

Reply from waEV-charge

Reply from waEV-charge
Well priced lovely design and fast delivery. Fitting was originally booked earlier but let down by electrician twice. Thanks to Elliot great customer service was sorted for Sunday morning 21st June in the morning excellent safe tidy installation in the end. Would and have definitely recommend!

Reply from waEV-charge
Great speed from application Installation super helpful engineer arrived on time and made fitting easy

Reply from waEV-charge
Excellent experience with waEV, it was not a straight forward install as I had a 35m cable run but the installers were fantastic and did the job perfectly, other installers I had out to quote balked at the work involved. Moss has been very helpful and even arranged a refurb charger with some discount that went towards the extra cable run costs. Not the prettiest charger but perfect for what I need and at a great price. I really wish the charger had Homeassistant intergration however!

Reply from waEV-charge
Super quick and helpful in resolving an issue with a lost charger card. Friendly and efficient service. 10/10

Reply from waEV-charge
From start to finish the process was speedy and transparent.
I received a text the day before installation confirming a time. Steve turned up bang on time and was brilliant, despite working in the scorching heat.
He was patient & informative when showing me how the charger worked and the aftercare should I encounter any problems. Great service thank you 👏

Reply from waEV-charge
Amazing service, quick and managed to squeeze me in after 5 days.
Easy process and helpful when connecting to Octopus energy app.

Reply from waEV-charge
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