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waEV-charge Reviews 

1,413
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 441 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service, highlighting the team's professionalism, quick responses, and willingness to go the extra mile to resolve issues. Many appreciate the knowledgeable and friendly staff, who provide expert advice and ensure a smooth installation process. The product itself is often described as faultless and easy to use, contributing to an overall positive user experience. However, some people mentioned experiencing issues with the product's reliability or functionality, such as chargers being unreliable or having trouble with solar panel integration. A few other people also felt that there were occasional problems with the installation process, including initial installer let-downs or unexpected requirements for additional electrical work.

What people talk about most

Service

Reviewers highlight positive aspects of service, with many praising the quick and efficient installation... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, professionalism,... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the quick and efficient... See more

Product

Reviewers mention positive feedback about the product, with many highly recommending it as a first-class EV... See more

User experience

Customers had positive experiences with user experience, reporting a great buying experience throughout and a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great company very easy, the main delay was OZEV however once this went through installation was within a week. Would recommend as the customer service is very quick. Having a WhatsApp number makes a... See more

Company replied

Rated 5 out of 5 stars

Customer service are brilliant to deal with. They were extremely knowledgeable, patient, and very helpful throughout the whole process. Smooth communication and excellent support couldn't ask for a... See more

Company replied

Rated 5 out of 5 stars

This genuinely might be the best EV company to date. Consistently go the extra mile and do nothing but fully support your needs and requirements constantly. Big thank you Elliot tonight for... See more

Company replied

Rated 5 out of 5 stars

Gave expert advice after my EV Charger suppler tried to get me to buy a new charger at over £600 when the one they installed 4 years ago failed. Joe advised that in all probability the circuit break... See more

Company replied


Company details

  1. Electric Vehicle Charging Station
  2. Electrical Equipment Supplier
  3. Electronics Company
  4. Electronics Manufacturer
  5. Energy Equipment and Solutions
  6. Green Energy Supplier

Written by the company

waEV-charge was born in early 2022 with a mission creating future proofed, EV chargers designed for house builders, developers, landlords, and homeowners. Our range of EV chargers can be easily upgraded with future EV technology and with minimal further investment making them ideal for the ever-evolving EV industry. waEV-charge, the next generation of electric vehicle (EV) chargers designed for house builders, developers, landlords, and homeowners, has partnered with EV software specialist, ev.energy, to enable building managers and EV drivers to share smart-charging chargers across multiple tenants, and get reimbursed for costs. The collaboration means commercial property developers and homeowners will have access to fast, cost-effective, greener smart charging technology, while helping to open a network of rentable chargers across the UK, accelerating our transition to EV adoption. waEV-charge’s customers will benefit from being able to recharge on any charger in their shared residential car park, as well as ev.energy’s ‘smart charging’ product feature, which automatically optimises a car’s charging schedule according to when there is low energy demand on the grid, and when energy is cheapest and greenest. Through the ev.energy app, consumers can keep track every charging sessions energy and carbon usage, claim cash rewards from their charging, and even connect to their home solar power for a zero-carbon charge. The average EV driver can save £600 on their energy bills.

waEV-charge EV Smart Chargers

Installed in 7 days...

Request a quote now and have your charger installed in 7 days: https://www.waevcharge.co.uk/quote

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(1,413)

429 reviews in the last 12 months

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Rated 5 out of 5 stars

First class support

First class support, had a few issues with apps clashing. Used the whats app facility to contact Waev and couldn't be more helpful. 5*.

July 7, 2026
Unprompted review
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Reply from waEV-charge

Thank you Kenny, we really appreciate your feedback & review

Rated 5 out of 5 stars

Could not connect to my charger after…

Could not connect to my charger after getting new broadband messaged the company they should have finished at 8 but stopped till after 9 to make sure i got connected to the charger they went above and beyond a first class service thank you

John mcletchie

July 3, 2026
Unprompted review
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Reply from waEV-charge

Thank you John, we really appreciate your feedback & review

Rated 5 out of 5 stars

Good customer connection

Had a bit of problem with the new app, it won't allow me to keep MG app logged in as it wants to control the new waev app and it keeps kicking me out. Had a chat with someone via WhatsApp and we got it sorted. Very quick response. Hopefully I can use the app later

July 6, 2026
Unprompted review
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Reply from waEV-charge

Thank you Paul, we really appreciate your feedback & review

Rated 5 out of 5 stars

Amazing company

Amazing company. Been with them nearly 3 years and when I have been in need of support, they have been super responsive and resolved the matter beyond my expectation. Can't rate you guys highly enough, wish all companies were like you!

July 3, 2026
Unprompted review
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Reply from waEV-charge

Thank you Rob, we really appreciate your feedback & review

Rated 5 out of 5 stars

Absolutely Spot on Service

From the first contact with the company I felt a valued customer, really friendly helpful staff who explained everything to me and the timelines on how things would be done. The two guys who did the install were brilliant, arrived on time, did the job quickly and efficiently while ensuring they cleared up after themselves. Once the install was done they explained to us how everything worked and how to control everything on the app.
Excellent Service.
Thanks

July 2, 2026
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Reply from waEV-charge

Thank you Gabriel, we really appreciate your feedback & review

Rated 5 out of 5 stars

The installers were great

WaEV was great, the installers were great. They did adjust the position of the cable (for the better) but would have appreciated a heads-up before deviating from previous discussions, always good to check first.

June 26, 2026
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Reply from waEV-charge

Thank you Alastair, we really appreciate your feedback & review

Rated 5 out of 5 stars

Excellent customer service

Mohsin returned all calls when he said he would and sent promptly, clear instructions by email. It was a pleasure dealing with Mohsin who provided instructions that solved the issue and he followed up with a call to check everything was ok. I wish all customer service centres were as proficient and professional as Waev

July 1, 2026
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Reply from waEV-charge

Thank you Lyn, we really appreciate your feedback & review

Rated 5 out of 5 stars

Well priced lovely design and fast…

Well priced lovely design and fast delivery. Fitting was originally booked earlier but let down by electrician twice. Thanks to Elliot great customer service was sorted for Sunday morning 21st June in the morning excellent safe tidy installation in the end. Would and have definitely recommend!

June 21, 2026
Unprompted review
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Reply from waEV-charge

Thank you Darrel, we really appreciate your feedback & review

Rated 5 out of 5 stars

All round great experience

Great speed from application Installation super helpful engineer arrived on time and made fitting easy

June 29, 2026
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Reply from waEV-charge

Thank you Angela, we really appreciate your feedback & review

Rated 5 out of 5 stars

Excellent experience with waEV

Excellent experience with waEV, it was not a straight forward install as I had a 35m cable run but the installers were fantastic and did the job perfectly, other installers I had out to quote balked at the work involved. Moss has been very helpful and even arranged a refurb charger with some discount that went towards the extra cable run costs. Not the prettiest charger but perfect for what I need and at a great price. I really wish the charger had Homeassistant intergration however!

June 28, 2026
Unprompted review
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Reply from waEV-charge

Thank you, we really appreciate your feedback & review

Rated 5 out of 5 stars

⭐ ⭐⭐⭐⭐

Overall great experience and service. Highly recommend!

June 29, 2026
waEV-charge logo

Reply from waEV-charge

Thank you Mohamed, we really appreciate your feedback & review

Rated 5 out of 5 stars

Friendly and efficient

Super quick and helpful in resolving an issue with a lost charger card. Friendly and efficient service. 10/10

June 29, 2026
Unprompted review
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Reply from waEV-charge

Thank you Chloe, we really appreciate your feedback & review

Rated 5 out of 5 stars

From start to finish the process was…

From start to finish the process was speedy and transparent.
I received a text the day before installation confirming a time. Steve turned up bang on time and was brilliant, despite working in the scorching heat.
He was patient & informative when showing me how the charger worked and the aftercare should I encounter any problems. Great service thank you 👏

June 25, 2026
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Reply from waEV-charge

Thank you Natalie, we really appreciate your feedback & review

Rated 5 out of 5 stars

Amazing service

Amazing service, quick and managed to squeeze me in after 5 days.

Easy process and helpful when connecting to Octopus energy app.

June 25, 2026
waEV-charge logo

Reply from waEV-charge

Thank you Shannon, we really appreciate your feedback & review

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