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waEV-charge Reviews 

1,431
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 449 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service, highlighting quick responses and dedicated agents who resolve issues efficiently. Many commend the professional and helpful staff, including installers and support teams, for their expertise and pleasant demeanor during the smooth installation process. People also appreciate the product's reliability and ease of use, making their charging experience faultless and straightforward. However, some customers also noted initial installation issues or delays, and a few experienced problems with charger reliability, including units breaking down or not connecting. Additionally, some reviewers were not happy with aspects of customer service, mentioning unhelpful responses or a lack of engineer call-outs for persistent issues.

What people talk about most

Service

Clients share positive opinions on service, with many reviewers consistently praising the excellent and... See more

Staff

Consumers find staff to be positive, with many reviewers describing the team as incredibly helpful, patient,... See more

Customer service

Users describe positive interactions with customer service, highlighting the helpfulness and efficiency of... See more

Product

Customers had positive experiences with the product, often praising its appearance, functionality, and ease... See more

User experience

Reviewers express satisfaction with the overall user experience, describing it as easy, smooth, and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been using WaEV-Charge for 2 years after we got our electric car and it worked great, we recently switched our broadband provider and our charger wouldn’t connect to charge the car. I contacted... See more

Company replied

Rated 5 out of 5 stars

Great company very easy, the main delay was OZEV however once this went through installation was within a week. Would recommend as the customer service is very quick. Having a WhatsApp number makes a... See more

Company replied

Rated 5 out of 5 stars

Gave expert advice after my EV Charger suppler tried to get me to buy a new charger at over £600 when the one they installed 4 years ago failed. Joe advised that in all probability the circuit break... See more

Company replied

Rated 5 out of 5 stars

I had a great experience with WaEV from the very start when I purchased the charger. It was cheaper than other companies. Then the installation day was so easy and quick They also have a great cust... See more

Company replied


Company details

  1. Electric Vehicle Charging Station
  2. Electrical Equipment Supplier
  3. Electronics Company
  4. Electronics Manufacturer
  5. Energy Equipment and Solutions
  6. Green Energy Supplier

Written by the company

waEV-charge was born in early 2022 with a mission creating future proofed, EV chargers designed for house builders, developers, landlords, and homeowners. Our range of EV chargers can be easily upgraded with future EV technology and with minimal further investment making them ideal for the ever-evolving EV industry. waEV-charge, the next generation of electric vehicle (EV) chargers designed for house builders, developers, landlords, and homeowners, has partnered with EV software specialist, ev.energy, to enable building managers and EV drivers to share smart-charging chargers across multiple tenants, and get reimbursed for costs. The collaboration means commercial property developers and homeowners will have access to fast, cost-effective, greener smart charging technology, while helping to open a network of rentable chargers across the UK, accelerating our transition to EV adoption. waEV-charge’s customers will benefit from being able to recharge on any charger in their shared residential car park, as well as ev.energy’s ‘smart charging’ product feature, which automatically optimises a car’s charging schedule according to when there is low energy demand on the grid, and when energy is cheapest and greenest. Through the ev.energy app, consumers can keep track every charging sessions energy and carbon usage, claim cash rewards from their charging, and even connect to their home solar power for a zero-carbon charge. The average EV driver can save £600 on their energy bills.

waEV-charge EV Smart Chargers

Installed in 7 days...

Request a quote now and have your charger installed in 7 days: https://www.waevcharge.co.uk/quote

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(1,431)

414 reviews in the last 12 months

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Rated 5 out of 5 stars

Very reasonable price with 0% finance…

Very reasonable price with 0% finance options and had no issues so far with the charger. Install was completed in around a week after order and the electrician who completed the install was excellent and explained everything I needed to know.

May 20, 2026
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Reply from waEV-charge

Thank you Iain, we really appreciate your feedback & review.

Rated 5 out of 5 stars

Amazing Customer Service

Amazing Customer Service. Moss Razaq Was fantastic and solved my issue within 5 minutes. Thank you

May 21, 2026
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Reply from waEV-charge

Thank you Steve, we really appreciate your feedback & review.

Rated 5 out of 5 stars

I bought this charger after reading…

I bought this charger after reading good reviews. It was a little fiddly to get the software all working and talking to each other however the sign of a good company is when you message them for support and you get help immediately. I was able to get advice straight away even though it was out-of-hours and sort the issue out. Afterwards, I noticed that the messages have actually come from the managing director himself! Thoroughly recommend. The charger is now working perfectly and is a nice piece of kit.

May 16, 2026
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Reply from waEV-charge

Thank you Andy, we really appreciate your feedback & review.

Rated 5 out of 5 stars

Very professional engineer

Very professional engineer, completed job with care.
Customer services so far is excellent, very responsive to any questions asked. They deal with customers very professionally. I got my charger installed within 10 days from the point of placing an order - superfast. Charger running so far good - got installed today. I would highly recommend this company for EV charger.

May 15, 2026
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Reply from waEV-charge

Thank you Umar, we really appreciate your feedback & review.

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service. Friendly and knowledgeable staff who guided me through resolving an offline issue with my charger swiftly and professionally. Would highly recommend using a waEV-charger.

May 15, 2026
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Reply from waEV-charge

Thank you, we really appreciate your feedback & review.

Rated 5 out of 5 stars

The fitting was first rate

The fitting was first rate. The only thing that wasn't explained before I bought the charger was the cable is only 5 meters which meant I have to amend the position I park my car to charge it

May 11, 2026
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Reply from waEV-charge

Thank you Patricia, we really appreciate your feedback & review.

Rated 5 out of 5 stars

Was a great help and very kind offered…

Was a great help and very kind offered to stay behind after 5pm so that if I had issues getting online he would talk me through it. Very very helpful

May 14, 2026
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Reply from waEV-charge

Thank you Barbara, we really appreciate your feedback & review.

Rated 5 out of 5 stars

Prompt service

Prompt service. Installer gave very clear instructions and demonstrations.

May 13, 2026
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Reply from waEV-charge

Thank you, we really appreciate your feedback & review.

Rated 5 out of 5 stars

Brilliant

Very fast fitting, very good customer service after a hic up got it all sorted by moss 😀

May 11, 2026
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Reply from waEV-charge

Thank you Simon, we really appreciate your feedback & review.

Rated 5 out of 5 stars

Great experience with waEV

Great experience with waEV — Moss was really helpful, friendly, and made everything easy to understand. Really appreciated the support and would definitely recommend!

May 7, 2026
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Reply from waEV-charge

Thank you Karen, we really appreciate your feedback & review.

Rated 5 out of 5 stars

Great customer service

WaEV-charge have provided us with exceptional customer service. We were impressed by there speedy service to install our EV charger and the engineer who came out was professional, informative and thorough (flagging up a potential power issue from the grid and contacting the relevant service to check the fault). Since it has been installed I have recieved excellent swift help when I have rung up to check/ask a couple of questions. Everyone I have spoken to has made sure that they have fully answered my question and run extra checks to see how my charger is working. Also the price for the charger and installation was very competitive. I would highly recommend waEV!

May 5, 2026
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Reply from waEV-charge

Thank you Sophie, we really appreciate your feedback & review.

Rated 5 out of 5 stars

Highly recommended

Highly recommended!
We’ve been using since last year January and working absolutely amazing with no issues or any problems. The app is super easy and simple to use. Costumer services are always helpful, polite and available within minutes if you have any questions, can’t recommend enough.

May 6, 2026
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Reply from waEV-charge

Thank you Agnes, we really appreciate your feedback & review.

Rated 5 out of 5 stars

Prompt, friendly and knowledgeable

Everything was responded to promptly from the first contact until completion, highly recommended. Polite, friendly, knowledgeable and helpful. Perfect all round.

May 6, 2026
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Reply from waEV-charge

Thank you Eileen, we really appreciate your feedback & review.

Rated 5 out of 5 stars

Good experience

Easy to order, very quick turnaround from order to installation. Found the price very competitive and product seems good quality

May 5, 2026
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Reply from waEV-charge

Thank you Paul, we really appreciate your feedback & review.

Rated 5 out of 5 stars

From start to finish service was…

From start to finish service was fantastic.All questions were answered quickly and installation was within a week.

May 1, 2026
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Reply from waEV-charge

Thank you Darren, we really appreciate your feedback & review.

Rated 5 out of 5 stars

Very quick response to an issue.

Very quick response to an issue I had, help and support was instant via WhatsApp with my issue resolved within minutes.
Great service 👍

April 30, 2026
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Reply from waEV-charge

Thank you Gary, we really appreciate your feedback & review.

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