ASAP 

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

James the tech was here within 1 hour of me calling and he fixed the gate. We are a storage facility and the gates are a must to work at all times. I appreciate the professionalism and knowledge that... See more

Rated 5 out of 5 stars

Ordering is easy and checkout with promo code and credit card was a snap! Delivery was faster than Door Dash who has drivers delivering other orders along with mine, slowing my order down! I can ev... See more

Rated 5 out of 5 stars

I was very pleased with Asap's delivery of my food order. May I suggest, however, that you add a feature which I've been using when I order groceries thru Instcart. After an Instacart order has bee... See more

Rated 5 out of 5 stars

It took less than an hour to prepare AND receive my order. The deliverer was super nice and called because the GPS took her to a location behind my residence. She wanted to make sure that the right pe... See more

Company details

  1. Meal Delivery

Written by the company

ASAP, formerly Waitr, is a leading provider of convenient carryout & delivery of your favorite local eats. Browse restaurants, view photographed menus, pay securely, & track orders in real time.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 1 out of 5 stars

My driver Miss M from ASAP decided to…

My driver Miss M from ASAP decided to leave my food on someone else’s doorstep and she said she rang the doorbell. I’m in apartment complex. We can’t have doorbells.She didn’t even bother to call me!! She obviously can’t read!!
Lafayette Louisiana

March 2, 2023
Unprompted review
Advertisement
Rated 1 out of 5 stars

Crappy delivery!

The food was great. The delivery time was great, but for the second time in a row our food was left at the door without the door bell being rang. The first time the food was ice cold by the time we found it.

February 24, 2023
Unprompted review
Advertisement
Rated 1 out of 5 stars

Absolute sham of a company

Absolute sham. Their app gave us a completely different meal than what we ordered. Then after reporting it to the restaurant and ASAP, we were told that we returned the food to the restaurant so we forfeited any kind of reimbursement for the wrong order. Do not give them your business, you’ll just lose out.

February 19, 2023
Unprompted review
Rated 1 out of 5 stars

Normally ordering CPK thru asap is OK

Normally ordering CPK thru asap is OK - not perfect but OK. Sometimes the wrong items are delivered. NEVER had this problem with Delivery Dudes. Tonight you website that every single item I wanted to order was not longer available. I called California Pizza. Every single item I wanted is still available. asap's customer service could not tell me what the problem was. So I will no longer use asap

February 19, 2023
Unprompted review
Advertisement
Advertisement
Rated 5 out of 5 stars

My food is always hot and on time

My food is always hot and on time, my drivers are always friendly and helpful. Any time I've ever had to reach out to customer service, the experience has always been pleasant and quick. I highly recommend this company!

February 16, 2023
Unprompted review
Rated 4 out of 5 stars

Timely recommendation

Perhaps the only recommendation would be to choose to have the meal delivered within a suggested timeframe. The meal I ordered was a gift for a family with a new baby. Because it was Valentines Day, I ordered early, but they also received it early and it’s hard to reheat a burger.

February 14, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look