While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 100 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user experience, highlighting the flexibility to explore at their own pace and the convenience of integrated Google Maps links for navigation. Many appreciate the informative content, which is described as engaging, concise, and providing just the right amount of historical detail without being boring. The staff is frequently mentioned for being friendly, knowledgeable, and providing excellent local tips. Some people were dissatisfied with specific technical aspects, such as issues with images and written sections not opening on certain phone models, and found the background music in audio tours distracting. Additionally, a few customers noted that the pronunciation of Italian terms was poor and expressed a desire for more information on using public transport to reach starting points.

What people talk about most

Location

Clients share positive opinions on location, appreciating the ability to explore cities like Assisi, Bergamo,... See more

User experience

People report positive experiences with user experience. Many customers found the guides easy to use,... See more

Staff

Users describe positive interactions with staff, consistently praising their guides as engaging, friendly,... See more

Website

Reviewers mention positive feedback about the website. Customers found the digital guide and maps easy to... See more

Service

Customers had positive experiences with service. Many reviewers loved the walking tours, describing them as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This digital guide is a very helpful tool for when you have a few hours to spend alone. I used it in Bologna, a smaller range italian city where everywhere is within walking distance and there are man... See more

Rated 5 out of 5 stars

What a wonderful audio tour. I thoroughly enjoyed listening to the awesome history narrated which I was able to listen to whilst walking to all the sights mentioned which were reasonably close to each... See more

Rated 5 out of 5 stars

Bergamo walking tour with Matteo was the best free tour we've done. He was informative giving just the right amount of history, lots of personal local tips and where to go. Fun and friendly. Highly re... See more

Rated 5 out of 5 stars

We had an afternoon in Parma so wanted to do a quick sightseeing tour. The App was easy to use and the link to Google maps meant we could move easily between the sights. The description of the places... See more


Company details

  1. Entertainment Agency
  2. Event Management Company
  3. Tour Operator
  4. Tourist Information Center

Written by the company

A "local" way to visit a city! Bergamo, Venezia, Milano, Verona, and much more! Interesting stories, trivia, food tips, anecdotes from those born and raised in the city in fantastic digital guides, free tours, and more!


Contact info

4.8

Excellent

TrustScore 5 out of 5

445 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Mateo was a great guide

Mateo was a great guide and made the entire trip pure fun and pleasure from start to finish. The extra guides and tips were useful for further reading so doing the tour early on your trip is advised. Enjoy!

March 28, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

This guide was more than I expected.

This was such a great guide for me. I'm by myself, and wanted to do and go as I please while getting the history and information about the old city in Bergamo. The audio was short and to the point, there are pictures of what was being talked about and easy to follow directions. It was exactly what I wanted and the narration was fun and not boring. I will be looking for Walking Cap walking tours in my next destination.

March 21, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Must buy when exploring cities on your own

This digital guide is a very helpful tool for when you have a few hours to spend alone. I used it in Bologna, a smaller range italian city where everywhere is within walking distance and there are many interesting monuments and sites to be seen. The guide provides a list of sites connected to google maps with audio and written explanations and with some extras. You can explore the city at your own pace taking pauses when you want or digging a little but deeper if you liked something. I truly raccomend it! It's easilly accessible, it's cheap and has different languages and it shows you the most relevant sites and more.

February 22, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

A great tour

A great tour. The webpage with the audio commentary was easy to follow alongside Google Maps. Some really insightful, and fun, information along some interesting stops

January 31, 2026
Unprompted review
Rated 5 out of 5 stars

Magical Verona tour

The tour is perfectly balanced. The concept of the tour is done amazingly. You can navigate easily, comfortably at your own pace and it's super easy to use. It's great that it's directly online and you don't need to download any apps. It's made interesting and fun. Loved that it's in audio and written form and you can listen to it whenever you want and multiple times. There were absolutely no problems using the tour. You can choose several languages. We picked out german and english and it was great. The descriptions were concisely so they offer you a great and interesting insight but not bombarding you with too much info at once. Me and my daughter commented several times during the tour how the tour is great and we love it. Definitely will take it for another cities too. Absolutely recommend it! Thank you Matteo for making our trip to Verona magical and special! Greetings back from Croatia 😊

December 31, 2025
Unprompted review
Rated 5 out of 5 stars

Very useful guide

Very useful guide, well donne, not trivial nor boring but helpful for a tourist Who wants to visita and know the ma in attraction of a city. Very interesting also the interconnction with Google maps which helps the steps from o è pace to the other. I Will use again this site for the next trip!

December 29, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great tour

Great tour! One of the best I attended. Local guy shows local unique places. Great communication and very interesting way of telling boring historical facts :)

December 13, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent tour

Excellent tour. The guide was clear and there are good links to google map. Lots of historical information as well as tips on local food, restaurants etc.

Highly recommend.

December 11, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Brilliant

Brilliant! I love a walking tour but this is the first time I've done a self-guided one. It suited me perfectly because it allowed me to set my own pace and wander off a little when something caught my eye.

November 13, 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful Padua

It is a great way to have a nice tour of the city and see all. I enjoyed it as well as my nice stop at Pedrocchi

November 6, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look