While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 100 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user experience, highlighting the flexibility to explore at their own pace and the convenience of integrated Google Maps links for navigation. Many appreciate the informative content, which is described as engaging, concise, and providing just the right amount of historical detail without being boring. The staff is frequently mentioned for being friendly, knowledgeable, and providing excellent local tips. Some people were dissatisfied with specific technical aspects, such as issues with images and written sections not opening on certain phone models, and found the background music in audio tours distracting. Additionally, a few customers noted that the pronunciation of Italian terms was poor and expressed a desire for more information on using public transport to reach starting points.

What people talk about most

Location

Clients share positive opinions on location, appreciating the ability to explore cities like Assisi, Bergamo,... See more

User experience

People report positive experiences with user experience. Many customers found the guides easy to use,... See more

Staff

Users describe positive interactions with staff, consistently praising their guides as engaging, friendly,... See more

Website

Reviewers mention positive feedback about the website. Customers found the digital guide and maps easy to... See more

Service

Customers had positive experiences with service. Many reviewers loved the walking tours, describing them as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This digital guide is a very helpful tool for when you have a few hours to spend alone. I used it in Bologna, a smaller range italian city where everywhere is within walking distance and there are man... See more

Rated 5 out of 5 stars

What a wonderful audio tour. I thoroughly enjoyed listening to the awesome history narrated which I was able to listen to whilst walking to all the sights mentioned which were reasonably close to each... See more

Rated 5 out of 5 stars

Bergamo walking tour with Matteo was the best free tour we've done. He was informative giving just the right amount of history, lots of personal local tips and where to go. Fun and friendly. Highly re... See more

Rated 5 out of 5 stars

We had an afternoon in Parma so wanted to do a quick sightseeing tour. The App was easy to use and the link to Google maps meant we could move easily between the sights. The description of the places... See more


Company details

  1. Entertainment Agency
  2. Event Management Company
  3. Tour Operator
  4. Tourist Information Center

Written by the company

A "local" way to visit a city! Bergamo, Venezia, Milano, Verona, and much more! Interesting stories, trivia, food tips, anecdotes from those born and raised in the city in fantastic digital guides, free tours, and more!


Contact info

4.8

Excellent

TrustScore 5 out of 5

445 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Bergamo walking tour with Matteo was…

Bergamo walking tour with Matteo was the best free tour we've done. He was informative giving just the right amount of history, lots of personal local tips and where to go. Fun and friendly. Highly recommend this your if you're visiting Bergamo.

October 31, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

I really loved this tour

I really loved this tour
Its lovely if u wanna do the tour without a guide since u can just stop anywhere on the way aswell and it was a nice voice to listen to in perfect english

October 27, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Fabulous

Fabulous, flexible, informative and very easy to use.
Go at your own pace and don’t miss any of the great information and stories!

October 13, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

5 ⭐️ Experience for Alberobello

At first I thought…what may be the experience with this „digital guide“.
Then I tried the guide for Alberobello and I was really surprised.
The whole guide including different languages, the map with POI, the several additional descriptions and the storytelling was great!!!
5 ⭐️ experience.

I‘ve never expected this complete guide.
Well done! Absolutely fantastic.

October 4, 2025
Unprompted review
Rated 5 out of 5 stars

This was an excellent way to see Bergamo

This was an excellent way to see Bergamo. It was easy to follow and I loved the flexibility it allowed. Matteo was very clear and concise. He provided great history along the way and provided wonderful recommendations. I would definitely do another one of his tours.

September 25, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Relaxed, informal but informative and funny

Great tour, we could do it in our own time spending more time in some places and less in others depending on what we were interested in.
There were some hidden gems along the way which we thoroughly enjoyed!
If you want a tour, without other tourists this is for you.

September 24, 2025
Unprompted review
Rated 5 out of 5 stars

Well done Matteo

Very clear speaking voice. Could understand everything Matteo said.
Excellent overview of Bergamo.
Particularly good on the food suggestions.
Liked his sense of humour.
Tony September 2025

September 19, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Flexible and Insightful walking guide

I will always love a walking tour given by someone. We book this for Cefalu after a normal walking tour cancelled on us and wasn't so thrilled. At the end it was very nice to walk flexibly around the seeing points and stop whenever and how long we wanted. I think this is perfect for some small places that have not much offers for free walking tours. For people who like to do their trips alone then is just better for all possible places!

August 30, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look