WatchExclusive Reviews 

803
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 82 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent product quality, noting watches arrive as advertised and are often described as stunning and well-built. Many highlight the exceptionally competitive pricing, finding watches significantly cheaper than elsewhere. The ordering process is frequently mentioned as easy and smooth, supported by faultless service and clear communication, alongside fast and well-packaged delivery with good tracking updates. However, some people mentioned slower delivery, with shipments occasionally getting stuck or lacking tracking, leading to uncertainty about arrival.

What people talk about most

Product

Customers had positive experiences with product, often highlighting the great quality and value for money.... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the fast shipping and good... See more

Price

Reviewers highlight positive aspects of price, with many customers finding great deals and competitive... See more

Order

Consumers find the ordering process to be positive, with many praising the ease of ordering and the excellent... See more

Service

Users describe positive interactions with service, highlighting excellent communication and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bargain prices and easy to order from. I paid £190.70 for my Casio Edifice EFK 100D, the same watch in Blighty cost around £250 on average (if it's available). WatchExclusive also ensured I didn't... See more

Rated 5 out of 5 stars

This was my very first purchase from WatchExclusive, and I couldn’t be happier with the experience. The Citizen Promaster BN0269-50W arrived brand new, fully sealed, with all original tags and pac... See more

Rated 5 out of 5 stars

Ordered a casio watch ,the one I wanted was out of stock.so they got in touch gave us some options,waited till was back in stock.Everytime I contacted them they answered straight away kept telling me... See more

Rated 5 out of 5 stars

Once I made my purchase they sent me an email immediately advising they will need to reach out to their supplier for my watch which would delay the shipment for a week and they gave me the option to w... See more


Company details

  1. Watch Store

Written by the company

Since 2007, WatchExclusive has been built by passionate watch enthusiasts into a trusted online destination for original, high-quality timepieces from well-known watch brands. Our carefully curated portfolio reflects a strong focus on craftsmanship, reliability, and timeless design, ensuring that every watch meets the highest standards of quality and authenticity. Through long-standing personal relationships with manufacturers and official authorized distributors, WatchExclusive guarantees that every watch we offer is 100% authentic and sourced through verified supply chains. This direct access allows us to provide genuine luxury and premium watches at fair, transparent, and competitive prices. Our dedication to authenticity, expert selection, and customer satisfaction has earned WatchExclusive the trust of collectors and everyday watch enthusiasts worldwide.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

803 reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.7

All reviews

(803)

111 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Bought an orient diver had a few…

Bought an orient diver had a few questions got instant reply very helpful and great service and an amazing watch. Took a few days after dispatch for the watch to arrive. Highly recommend great website/dealer

January 3, 2025
Rated 5 out of 5 stars

Good business to work with.

Good business. I emailed and got a quick reply and I have to say for a customer from a different country with no direct experience as a first time buyer this is critical for peace of mind.

December 27, 2024
Rated 3 out of 5 stars

The watch came without a spring bar

The watch came without a spring bar. I had to go to a watchmaker to fix this mistake. Otherwise I have no other complaints, the oacket arrived quickly, properly packaged, but I consider what happened a major error. At first the seller didn't even want to admit it, blaming it on the transport. No, the spring bar was missing completly. In the future, please be more careful!

December 5, 2024

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