Was looking for the Casio royale world time in black. I noticed that everywhere did the silver bracelet but I needed a muted option for general wear and for work and travelling etc. Watch Pilot was th... See more
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Sent quickly (within 15 minutes of order was dispatched!) with good delivery options (I chose 24 hour, which isn’t charged at over royal mail price, which I can’t say is standard for every company �... See more
Goods were returned with tracking and delivered on May 18th. Evidence and a photo have been provided by the courier of the goods on a desk at their Brighton unit. Yet Watchpilot are dragging their fee... See more
Excellent service. Highly recommend this company! My daughters birthday present came on time, Excellent package! I will definitely use this company again. Effortless with high standards.... See more
Company details
Written by the company
WatchPilot is a destination for Swiss and designer watches, and is official stockist for many of the brands. We choose men’s and women’s watches and accessories to suit different tastes and budgets. Our team is here to guide you and offer advice based on decades of combined experience in the watch industry to ensure you find the right watch. That’s why we’re one of the fastest-growing modern watch retailers in the UK.
Contact info
Unit B3 Dolphin Business Park, BN43 6QB, Shoreham By Sea, United Kingdom
- 01273101430
- support@watchpilot.com
- www.watchpilot.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 40% of negative reviews
Typically replies within 1 week
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Quick replies bqck good customer service
Quick replies bqck good customer service
Great buy fast delivery really happy
Great buy super fast delivery item great would recommend
So easy to deal with and very…
So easy to deal with and very knowledgeable, first class service.
Disappointing Experience Overall
I had high hopes for my new watch, but the delivery was way slower than promised. When it finally arrived, I found it didn’t match the description on the website at all. The color was off and the band felt cheap. For the price, I expected better quality. Not sure if I’d recommend it after this experience.
quick delivery and as described
Never received my watch
Never received my watch and it’s been over 30 days . Try to contact them through watts app and call them no reply also don’t respond to emails Do NOT purchase from them complete scam
The quality of service rendered by Clarineco. Com.
Clarine jewellery has kept their promise of delivering great quality of jewellery to their clients. I am a happy and satisfied customer.
Shirley.
Ordered a watch ( Spinnaker Dumas…
Ordered a watch ( Spinnaker Dumas Sahara dial) yesterday and it has just been delivered. What a fantastic service. Really pleased with the watch. Thank you.
This is the first time I’ve used watch…
This is the first time I’ve used watch Pilot, and I would like to say there service is top notch, ordered Saturday morning it came Sunday morning and it was very well packaged, so a big thanks to watch pilot
The watch a picked was on back order…
The watch a picked was on back order but a was very excited when you messaged me saying it was despatched now a have it a know a made the right joice and a would recommend my family if they need a watch delivery was fast next day
There was some problems with the…
There was some problems with the supplier of the watches but the service was brilliant every email I sent I got a response in a very short time great service thank you watch pilot
The watch I ordered was given a…
The watch I ordered was given a delivery timeline of 28 days. I received the watch in that timeline and was kept updated through emails and they replied to my emails as well.
Will definitely order from here again
Helpful and good quality!
Despite the watch I ordered being delayed and taking a bit longer than initially expected, which in today’s world is fairly understandable, I would recommend Watchpilot. The primary reason for saying so is that Dhanush, in customer services, was exceptionally helpful from start to finish. Swift updates when requested and clearly a nice person who’s an asset to the team. Thanks Dhanush.
Not been refunded for returned goods
Goods were returned with tracking and delivered on May 18th. Evidence and a photo have been provided by the courier of the goods on a desk at their Brighton unit. Yet Watchpilot are dragging their feet in refunding claiming they don't have the goods. Next stop will be opening a dispute with my credit card provider.
I ordered a watch for my husbands 60th…
I ordered a watch for my husbands 60th birthday at the end of March.
We are still waiting for the watch to arrive.
We have had only 1 email 6 weeks after placing the order saying we are sorry for the delay, we will give you a 5% refund. Not heard anything else from them.
Beyond disappointed with this service and to top it off this has spoilt a special birthday occasion.
Fantastic service
Fantastic service, despite ordering after 3.00pm my order was still despatched that day.
Great watch, really happy with it.
Highly recommend Watch Pilot
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