Wavertree Car Centre Ltd Reviews 

230
•
TrustScore 3.5 out of 5

3.6

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Rated 5 out of 5 stars

Chris was so helpful from start to finish, not at all rushing me and no pushy sales. Made sure all my requests were met and after having a nightmare at a dealership elsewhere, I even bagged a deal on... See more

Rated 5 out of 5 stars

Once again, returning customer, the whole process was excellent, easy and efficient. Salesman,Josh, was pleasant, polite and professional. No heavy handed sales pitch. Go at your own speed and all qu... See more

Rated 5 out of 5 stars

Great buying experience, low-key / no pressure sales. I was dealing with Gary, who had sorted out a MOT and valet of the car I was interested in at short notice. He even sorted out complimentary drive... See more

Rated 1 out of 5 stars

Sold a car without clearly checking its condition. I bought a car from here and it so many issues and I spent 800 and counting fixing the issues and that’s with some DIY form myself as I used to be a... See more

Company details

  1. Car Dealer
  2. Car Finance and Loan Company
  3. Motor Vehicle Dealer
  4. Used Car Dealer

Written by the company

Multi-Award winning family run business established over 45 years ago With over 200 premium quality used vehicles we are confident we have something for you We have thousands of five stars reviews across multiple online platforms so buy with confidence


Contact info

3.6

Average

TrustScore 3.5 out of 5

230 reviews

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3.6

All reviews

(230)

12 reviews in the last 12 months

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Rated 5 out of 5 stars

Wavertree Car Center Liverpool

Gary from Wavertree Car Center
Liverpool was very friendly and helpful. Gary explained everything, was very helpful over the phone sorted all the paperwork so I was able to purchase from miles away. My purchase was made accessable by Gary, he sent a video of the car I choice direct to me. Gary got the finance in place for me and got me back driving within the hour of my arrival into Liverpool to collect my new car which came with a long warranty. I would definitely recommend. Thank you to everyone at Wavertree Car Center.

April 17, 2023
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Rated 5 out of 5 stars

Hassle free purchase.. Made a call to check the car was…

Made a call to check the car was available. Arrived at the showroom to find the car waiting and ready to test drive. Was handed the keys and told drive the car and take my time.. no hard sell. Found Steve the manager great to deal with all in all a hassle free easy experience. And the cars great.

April 15, 2023
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience, no pushy salespeople. Lets you browse but there, to answer any questions. Chris told me to have a test drive and said I would like it and buy it, which I did. Told me to bring it back for a valet as I wanted to take it there and then.
Felt looked after even after the sale.
After visiting 3 other show rooms, I know where to go when I need my next car. Thanks Wavertree Car Centre!

March 25, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service, Andy was also very polite and helpful would 1000% recommend they go above and beyond.

April 12, 2023
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Rated 5 out of 5 stars

Simple and stress free

Simple and stress free
The whole experience has been a real pleasure. I’d been struggling finding a car I liked for over 4 weeks. I viewed some at different dealerships, encountered many people pushing the hard sell. Trying to pressure me into buying there and then, and using usual tactics to pressure me into buying. I was actually getting to the point where I’d lost interest. Anyway I saw an advert on autotrader. I liked the look of the vehicle and so sent a message to the dealership. They called me back first thing the next morning. I arranged for a test drive later that day. They let me view the car and take it out. There was no pressure, no hard sell, no feeling uncomfortable.
Steve asked if I liked the car, I said yes, and we looked at getting the best deal possible for me. Steve was amazing and made this whole process simple and stress free.
The car is having a fresh MOT, service and being taxed, and I’m collecting in 2 days. I’m a happy customer. I would definitely return here when I next need a car.
It was extremely busy whilst I was there, which I guess that would only happen if they are a decent business, and look after their customers. Nothing seemed to be too much trouble. Highly recommend.

March 10, 2023
Unprompted review
Rated 1 out of 5 stars

Wastage of time never bother to give…

Wastage of time never bother to give refund which i put car reservations. Had to get in touch with bank to get it back. And wasted 2 hour journey as 37k car with scretches and side mirror broken. I dont recommended.

February 27, 2023
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Rated 5 out of 5 stars

Great Service

Steve was really helpful. He explained the process and was efficient with the purchase of my new car. It was straight forward with no problems.

March 4, 2023
Unprompted review
Rated 5 out of 5 stars

Recently bought bought a car at…

Recently bought bought a car at Wavertree Car Centre for my wife. We were so impressed by the courtesy and simplicity of the transaction. An all round positive experience and we would like to say thanks to Chris who dealt with us.
Highly recommend getting in touch to swap out your car here!!!

March 3, 2023
Unprompted review
Rated 2 out of 5 stars

Poor after care

Would I recommend this garage.. absolutely not.very poor customer services.
I bought a car back in September which had one or two issues..nothing serious luckily but it was worrying that the car passed it's mot by them with warped brakes!!
The communication and customer services is disgraceful in the end. You always have to follow up enquiries, listen to their pathetic excuses. I'm out of pocket because of the sales man's incompetence.

Apparently they have no manager so you have to go through the sales man.. 😂 the whole thing has been a bit of a joke really.

Unfortunately to them, I am now starting a formal complaints procedure after failure to reimburse me for my losses even though I've been chasing for this payment for over a month!

I have always given them the benefit of the doubt and have been very patient with the salesman, but they are obviously fobbing people off.

Maybe If I would have dealt with another salesman, the customer service would have been better maybe.

September 12, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent

Very friendly easy going staff. No sales pressure. Salesman taxed the car for me and took care of the paperwork.Excellent purchase very happy.

February 25, 2023
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Rated 5 out of 5 stars

Quality service - Fast and Efficient

I bought my new vehicle from Wavertree recently and could not have been happier with my purchase.

The service was friendly, quick and efficient.

I was made to feel welcome and accommodated.

I would recommend it to anyone!

February 10, 2023
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Rated 4 out of 5 stars

After update review- 25/01/23

After leaving my initial review, I’ve had further issues with the car and Chris has been fantastic in helping to get them resolved. I now feel more confident that some of the issues will be rectified so thank you.

February 14, 2023
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

Thankyou to Andy who with his great knowledge and professionalism made the whole experience smooth and easy, from seeing the car on the website, visiting the showroom, going on a test drive and getting a great deal part exing our old car, we drove away our new car within a couple of hours . Could not have asked for better service. Thankyou Andy and the team at Wavertree Car Centre

February 11, 2023
Unprompted review

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