Wavin UKReviews 

48
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product's quality, noting its robust construction and well-made feel, which instills confidence in its performance. Many people found the fittings easy to work with, highlighting the simple installation process and user-friendly design that makes plumbing projects manageable even for amateurs. The new keyless system is particularly appreciated for its convenience, offering a much neater and less cumbersome alternative to older versions. However, some customers expressed concerns about supplier issues, mentioning short or missing deliveries and difficulties in receiving credit for unreceived items. A few people also noted that the product's availability could be an issue, and some felt the quality was poor compared to other options.

What people talk about most

Product

Reviewers highlight positive aspects of product, praising its reliability, ease of use, and robust quality.... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the strong, rugged, and well-made... See more

User experience

Customers had positive experiences with user experience, highlighting the ease of use and convenience of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Pipe good to work with easy to reel out of packaging fittings feel sturdy easy to push pipes plastic & copper into fittings we will definitely use Hep2o again

Company replied

Rated 5 out of 5 stars

The new Hep2O keyless fitting arrived as a trail and upon opening the sample you can tell its not some cheap fitting. It feel robust and likely made of a good material, well made and certainly feels l... See more

Rated 5 out of 5 stars

excellent well made fitting, looks good with smooth lines, locking by twisting cap makes it easy to secure pipe, and twist back to unlock to remove pipe. would like a clearer mark on fitting to show... See more

Rated 5 out of 5 stars

This is a great improvement Old type were difficult to remove with tool Especially when connected for a long time You went back the way with old type Now just need to keep price down Much neater f... See more


Company details

  1. Manufacturer
  2. Building Materials Market
  3. Pipe Supplier

Written by the company

Wavin is the UK’s leading manufacturer and supplier of plastic drainage and piping solutions for above and below ground on residential, non-residential and civil engineering projects. Our purpose is to build healthy sustainable environments with safe and efficient water supply, better sanitation and hygiene, climate resilient cities and better building performance. We do this with our commitment to innovation, sustainability, technical support and working with our customers to reach their objectives. Our market leading systems include Hep2O push-fit plumbing, Osma above and below ground drainage, ventilation and roofing products as well as wide range of Wavin systems for hot and cold, drainage, stormwater management and indoor climate solutions.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

48 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.3

All reviews

(48)

47 reviews in the last 12 months

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Rated 3 out of 5 stars

price making difficult to justify over labour cost

i converted to hep20 a long time ago but due to your constant price increase's especially the inserts i am now converting slowly back to copper. only using hep20 for long and through the joist pipe runs.
in areas behind sinks and basins especially in the walls now copper solder fittings.

May 25, 2026
Unprompted review
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Rated 4 out of 5 stars

Had a good experience in trying out the…

Had a good experience in trying out the new connector.

The only issue I had, was using it for the first time. I pushed the pipe into the connector until it met quite a hard resistance. But after disassemblying it i realised that I had not actually pushed the pipe in far enough. This in my view could cause operational issues. There should be clear instructions to make a note of how far the pipe should be inserted by making a mark on the pipe corresponding to the amount of space to accept it and to inform that the correct force observed when inserting the pipe to ensure it was fully inserted.
Also I would have liked a double click for locking to make the device more secure.
Otherwise a great product. Easy to assemble and take apart.

April 30, 2026
Unprompted review
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Rated 5 out of 5 stars

This is a great improvement

This is a great improvement
Old type were difficult to remove with tool Especially when connected for a long time You went back the way with old type Now just need to keep price down
Much neater for alternative if pipes are exposed

May 11, 2026
Unprompted review
Rated 5 out of 5 stars

I recently received some free samples…

I recently received some free samples from Hep2O and was genuinely impressed. The fittings were very easy to use, everything connected smoothly, and the whole system feels well designed and reliable.

As a complete DIY amateur, I managed to redo the plumbing under my kitchen sink in about half an hour with no special tools and no stress. That says a lot about how user-friendly the system is.

Great quality, simple installation, and a really smart solution for home plumbing projects. Highly recommended.

May 6, 2026
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Rated 5 out of 5 stars

excellent well made fitting

excellent well made fitting, looks good with smooth lines, locking by twisting cap makes it easy to secure pipe, and twist back to unlock to remove pipe.
would like a clearer mark on fitting to show if fitting is locked or not.

May 1, 2026
Unprompted review

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