Ben and Carl were great. The installation took place efficiently and with no disruption to our service. They were patient, waiting for us when some of our work tasks overtook the training of the phone... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We had a really good experience with Wayv when they came to install a full phone and internet system into our building. They achieved exactly what we wanted with tannoy and a hardy mobile, along with... See more
Company replied
From the initial sales call to our company, Wayv are so professional, clear and effective. The on site meeting was well prepared and answered all our questions, then the install team were great too... See more
Company replied
After our previous business phones and broadband contract expired we were contacted by Wayv who made this transition and process extremely smooth. They deal with all the admin side which sometimes c... See more
Company replied
Company details
- Telecommunications Service Provider
- Business to Business Service
- Computer Support and Service Company
- Phone and Internet Service
- Telecommunications Engineer
- Telecommunications Equipment Supplier
Written by the company
Welcome to Wayv, award-winning provider to Small-to-Medium businesses across the UK. From our HQ in Sheffield, South Yorkshire, we provide SMEs across the UK with phone systems and broadband, in partnership with experts Ericsson-LG. Our SME-dedicated service is supported by our free, award-winning WayvCare support which allocates a dedicated support engineer to each business. Additionally, customers can benefit from Managed IT Services to complement their comms infrastructure. We're disrupting the market by providing support and service that other providers don't, as well as being the UK's 1st and ONLY Carbon Neutral business telecoms and broadband provider. Our ethos is underpinned by our values of 'Earn Trust', 'Keep it Simple' and 'Be Honest' - values which are not often linked to the industry! We remain true to these values in everything we do, and our terms of business are uniquely designed to protect you - the customer - first and foremost. But we also have a personality - our other values of 'Make Wayvs' and 'Have Fun' ensure you're always delighted by your interactions with us. To find out more about the industries and customers we serve, head over to https://wayvtalk.com Get in touch for a free, no-obligation quote and find out how we can help your business get a competitive edge!
Contact info
677 Ecclesall Road, S11 8TF, Sheffield, United Kingdom
- 0114 553 4888
- info@wayvtalk.com
- wayvtalk.com
Quick and easy install
Quick and easy install, no interuption or loss of working time. Friendly and knowledgable.
August 14, 2025
Reply from Wayv. Talk and Broadband for Business
Hi Kate,
Thank you for taking the time to leave us a review!
We're pleased to hear that the install went smoothly for you and that our engineers made your experience easy.
If there's any help you need, please let us know!
All the best,
The Wayv Team
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I was a bit apprehensive about changing…
I was a bit apprehensive about changing the phone systems and broadband over to a new company but Wayv from, from the initial meeting to the installation made me feel at ease. Nothing was every too much trouble and on installation date, everything ran so smoothly with no down time for the office at all.
Would highly recommend their service so far
July 9, 2025
Reply from Wayv. Talk and Broadband for Business
Hi Cassi,
Thank you ever so much for taking the time to leave us a review of your recent experience switching to Wayv!
We're pleased to hear that everything's gone smoothly and that you'd recommend us. If you'd like to find out about our referral scheme, get in touch.
All the best,
The Wayv Team
Ben was very professional and helpful…
Ben was very professional and helpful when setting up the new phone system and showing us all how to use it. The whole process was much easier than expected.
July 11, 2025
Reply from Wayv. Talk and Broadband for Business
Hi Claire,
Thank you for taking the time to leave us a review on your recent installation - we're pleased to hear it went beyond expectations.
All the best,
The Wayv Team
Reply from Wayv. Talk and Broadband for Business
Hi Lyndsey,
We're pleased that your recent experience with our team met your expectations; thank you for leaving us a review.
All the best,
The Wayv Team
100% Customer Satisfaction at every step
From the initial sales call to our company, Wayv are so professional, clear and effective. The on site meeting was well prepared and answered all our questions, then the install team were great too. So happy we moved from BT where we were just a number to such a customer focused provider. Highly recommend.
June 18, 2025
Reply from Wayv. Talk and Broadband for Business
Hi Catherine,
Thank you for taking the time to leave us a review on your switch experience!
We hope that everything continues to meet your positive experience thus far - please don't hesitate to get in touch with anything you require help or advice on!
All the best,
The Wayv Team
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Our external internet cable got damaged…
Our external internet cable got damaged some 450m away from premises. Sorted before the end of close. Impressive and speedy resolution.
June 24, 2025
Reply from Wayv. Talk and Broadband for Business
Hi Tony,
We're glad we could assist you swiftly and that you're happy with the speed of resolution!
As ever, don't hesitate to get in touch if you need anything else. Fingers crossed for no more disruption!
All the best,
The Wayv Team
Instalation was seemless
Instalation was seemless, the engineers weere polite and helpfull, would recommend
June 17, 2025
Reply from Wayv. Talk and Broadband for Business
Good morning Stewart,
Thank you for taking the time to leave us a review.
We're pleased that the installation was seamless and that you would recommend us!
Please don't hesitate to get in touch if there's anything you need help with.
All the best,
The Wayv Team
We had a really good experience with Wayv
We had a really good experience with Wayv when they came to install a full phone and internet system into our building. They achieved exactly what we wanted with tannoy and a hardy mobile, along with easy to use handsets. The engineers did a great job in tidying a rats nest of cables that had been there for years into a tidy neat box on the wall. If anybody is looking for a telephone system and experts to install it - then Wayv are your answer.
June 11, 2025
Reply from Wayv. Talk and Broadband for Business
Good morning Lesley,
Thank you so much for leaving us such a lovely review!
We're delighted to hear that your installation went smoothly and that you would recommend us to other businesses.
As always, any questions or queries please don't hesitate to get in touch.
All the best,
The Wayv Team
Ben was great
Ben was great, really efficient and helped us all getting used to the new phones! Listened to all our needs and was always happy!!
June 3, 2025
Reply from Wayv. Talk and Broadband for Business
Hi Georgina,
Thank you for taking the time to leave a review of your recent experience - we're glad that the installation went smoothly for you!
Don't hesitate to get in touch if you need anything else :)
All the best,
The Wayv Team
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Excellent service from start to finish
May 16, 2025
Reply from Wayv. Talk and Broadband for Business
Good morning,
Thank you for leaving a review on your experience joining Wayv - we're pleased to hear it's been excellent.
As always, should you need any support please don't hesitate to get in touch :)
All the best,
The Wayv Team
Great service…
Great service from the initial enquiry right through to installation and set up. Very helpful and knowledgeable staff.
May 9, 2025
Reply from Wayv. Talk and Broadband for Business
Hi Clare,
Thank you for taking the time to leave us a review of your experience - we're pleased to hear it's been positive!
As always, please get in touch if you need any support or advice.
All the best,
The Wayv Team
Fantastic experience with Wayv
After our previous business phones and broadband contract expired we were contacted by Wayv who made this transition and process extremely smooth. They deal with all the admin side which sometimes can get in the way of a smooth process. All the guys that attended explained how the transition would happen, and Ben made sure to keep us up to date every step of the way.
We also experienced zero downtime during this which can always cause issues however with Wayv it was streamlined and smooth sailing the whole way through. I would absolutely recommend them for any Business needs.
April 24, 2025
Unprompted review
Reply from Wayv. Talk and Broadband for Business
Hi James,
Thank you for leaving us such a detailed review - we're pleased to hear that the switch has been smooth for you. Let us know if we can help you further in any way!
All the best,
The Wayv Team
From initial contact through to…
From initial contact through to starting the onboarding, the communication with Wayv has been excellent. The team couldn't be more helpful and so far I am very impressed.
April 28, 2025
Reply from Wayv. Talk and Broadband for Business
Hi Suzanne,
Thank you for taking the time to leave us a review about your recent experience - we're pleased to hear that your switch has been smooth and well communicated. As always, please don't hesitate to get in touch for any support requirements.
All the best,
The Wayv Team
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The team that came out to install the…
The team that came out to install the phones were extremely helpful, they are a credit to you.
April 10, 2025
Reply from Wayv. Talk and Broadband for Business
Hi Oanea,
Thanks ever so much for leaving us a review - we're glad that the installation was smooth for you and that you found the team helpful!
All the best,
The Wayv Team
Easy and quick
Great, quick and easy service. Dealt with one person from start to finish when there was a setup issue. None of this let me pass it on to someone else.
Highly recommend Wayv, Ryan and the team know what they are talking about.
March 21, 2025
Reply from Wayv. Talk and Broadband for Business
Hi Mark,
Thank you for taking the time to share your experience switching over to Wayv. We're glad you've got confidence in the team and that it all went smoothly for you.
All the best,
The Wayv Team
A seamless switchover of phones
A seamless switchover of phones.
New reporting system and features.
All the team are happy!
Could not fault Ryan and Jeremy - a job well done!
March 31, 2025
Reply from Wayv. Talk and Broadband for Business
Hi Rosie,
Thank you for taking the time to share your experience switching over to Wayv - glad you found it seamless and that everyone is happy :)
All the best,
The Wayv Team
Very helpful engineer
March 26, 2025
Reply from Wayv. Talk and Broadband for Business
Hi Barbara,
Thank you for leaving us a review of your install!
Please get in touch, should you need any further support.
All the best,
The Wayv Team
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Exceptional customer service
Exceptional customer service, found him helpful. Took his time going through and explained how the equipment works.
March 26, 2025
Reply from Wayv. Talk and Broadband for Business
Hi,
Thank you for your review - we're pleased to hear that you found our engineers helpful. If you have any further questions, don't hesitate to get in touch!
All the best,
The Wayv Team
Moving to Wavy for our IT and Telecomms…
Moving to Wavy for our IT and Telecomms was effortless thanks to Harry and Ryan, they dealt with the transfer from our old company without the need for us to get involved. Since the move everything has run smoothly , so glad we made this decision.
February 28, 2025
Unprompted review
Reply from Wayv. Talk and Broadband for Business
Hi,
Thank you for taking the time to leave us a review - we really appreciate it and are glad that you're happy with your decision to switch to Wayv!
All the best,
The Wayv Team
The lads were fabulous
The lads were fabulous - really helpful and informative. During a busy day in a working office their thought for our professional needs was great.
March 20, 2025
Reply from Wayv. Talk and Broadband for Business
Hi Sarah,
Thank you for reviewing your experience on the install - hope all your questions were answered! If you need anything further, don't hesitate to get in touch :)
All the best,
The Wayv Team
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