Riley Reviews 816

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 184 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, often highlighting their natural and organic composition. Many appreciate the comfort and effectiveness of the pads and tampons, noting a reduction in irritation and cramping compared to other brands. The subscription service is frequently mentioned as convenient and reliable, ensuring timely delivery and ease of managing orders. People also value the company's ethos, particularly its commitment to toxin-free and eco-friendly products. However, some customers expressed concerns regarding specific aspects. A few reviewers were dissatisfied with the absorbency of certain tampons, leading to leakage. There were also mentions of issues with pantyliners not adhering well or disintegrating quickly. Additionally, a small number of people reported problems with delivery services, including delayed orders and packages being left in inconvenient locations.

What people talk about most

Product

People report positive experiences with product quality and comfort. Many consumers praise the softness and... See more

Quality

Reviewers mention positive feedback about quality. Many customers highlight the excellent quality of the... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the quick and reliable... See more

Subscription

Reviewers highlight positive aspects of subscription. Customers are impressed with the convenience and ease... See more

Order

Customers had positive experiences with order. Many reviewers praised the easy and clear ordering process,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Always loved Riley, subscription is super handy, and the products are brilliant. I love how its 100% natural. I recently saw their products in a hotel in Cork and am thrilled they have really become a... See more

Rated 5 out of 5 stars

I've tried all the products going including cups and period pants, but I like pads and tampons. That there is now a fabulous irish company producing a toxin free range is fantastic! Their customer se... See more

Rated 5 out of 5 stars

Riley products are great ever since I started using them my cramping reduced. I have comfort in knowing what I’m putting into my body isn’t harmful. I signed up to their 3 month subscription and I wis... See more

Rated 5 out of 5 stars

Received my 2nd order and im happy with it. It comes really quick and it's originated in Ireland. It is slightly more expensive than supermarket own brand, but it's organic and safe. Worth every penny... See more


Company details

  1. Toiletries Store

About Riley

Written by the company

Sustainable period products delivered straight to your door when you need them. Our products contain ZERO bleach, toxins or other harmful chemicals and are made with 100% certified organic cotton.

Customise the perfect period subscription box to suit your flow. Subscribe for a healthier period today.

€1 from every box is donated to fighting period poverty. Click here to find out more. GET STARTED HOW IT WORKS Riley

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

816 reviews

5-star
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1-star

Replied to 50% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I have been using Riley’s tampons for a…

I have been using Riley’s tampons for a number of years now and I think they are great. The product is comfortable and good for both you and the planet. The subscription and delivery service are fantastic as you never have to worry about running out or not having any when needed which is great. Also the team themselves are very helpful and lovely to deal with. Overall a great product and company

April 30, 2026
Unprompted review
Rated 4 out of 5 stars

shipment issues

My shipment from Riley was delayed for some time which is usually not the case.
I contacted Lauren in help/support and she responded immediately.
Keeping a track on the delivery until it arrived.
Just wanted to commend her personally as in an age of chatbots it’s refreshing and super helpful to have a human at the end of an email.
Thank you!

April 29, 2026
Unprompted review
Rated 5 out of 5 stars

I’d been thinking about ordering from…

I’d been thinking about ordering from Riley for years and finally did.

Once you realise how many chemicals are in most period products, and how irritating they can be, it’s hard to ignore. Switching has made a real difference for me and I wouldn’t go back.

It’s also a nice bonus knowing I’m supporting an Irish, female-led business.

April 25, 2026
Unprompted review
Rated 2 out of 5 stars

I didn't love the plastic applicators…

I didn't love the plastic applicators on the tampons. Nor the shape that they expand to.. they expand wide and stubby, instead of longways! The pads are also wrapped in plastic and don't open as easily as they could.
Some redesign possibly improve things.
Nice idea for a company but I'll be going back to the products I use from the Health Store.

March 24, 2026
Riley logo

Reply from Riley

Hi Sara,

Lauren here, thank you so much for taking the time to share your feedback. We really value hearing where we can improve. I’ve reached out separately by email to gather a little more detail, as this really helps us investigate and continue refining our products.

Just to share a little more context, our applicator tampons are made with a 100% organic cotton core and withdrawal string, with a plant-based BPA-free applicator made from sugarcane and a biodegradable, certified compostable wrapper. Our pads are also designed with sustainability and comfort in mind, made using organic cotton and bio-based materials, and are free from toxins and unwanted chemicals.

I completely understand that changes in applicator feel, tampon expansion shape, and wrapper design can take some getting used to, and we really appreciate you sharing your honest experience with us.

Creating products that balance performance, comfort, and lower-impact materials is hugely important to us, and feedback like yours genuinely helps shape future improvements. We really appreciate you giving Riley a try and taking the time to share your thoughts with us.

Lauren
Team Riley x

Rated 5 out of 5 stars

A fabulous product

A fabulous product. Comfortable and it’s not like you’re wearing anything. So glad to have found ye. There is a massive difference between Riley pads and mass produced pads, these feel like wearing plastic. Riley pads are so soft and have a natural feeling to them xx

March 26, 2026
Rated 5 out of 5 stars

I've tried all the products going…

I've tried all the products going including cups and period pants, but I like pads and tampons. That there is now a fabulous irish company producing a toxin free range is fantastic! Their customer service is top class and their products are sustainable and amazing quality. I have a subscription and won't be cancelling it ever.... until nature no longer requires it that is!

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

No more toxic chemicals for our precious daughters

As a mother to three beautiful daughters I love knowing their personal hygiene products contain no toxic chemicals and are a healthy natural alternative. Products also arrive presented in beautiful packaging. Fantastic support and service too.

April 13, 2026
Unprompted review
Riley logo

Reply from Riley

Hi Eilis,

Your feedback is music to our ears! It's so lovely to hear that our products are not only aesthetically pleasing but they are supporting your daughters. It is support like this that keeps us going so thank you!

Lauren
Team Riley x

Rated 5 out of 5 stars

Great products

Easy to order on website, fast delivery ,great products, very satisfied.

March 7, 2026
Riley logo

Reply from Riley

Hi Rosemary,

Thank you so much for sharing such lovely feedback. Enjoy the products!

Lauren
Team Riley x

Rated 5 out of 5 stars

When I bought the pads I was bit…

When I bought the pads I was bit hesitant about the price but it was so worth it.
No itching, no strange feeling, absolutely amazing product. Definitely moving to this brand for me and my daughter.

February 27, 2026
Riley logo

Reply from Riley

Hi Sylwia,

Thank you so much for sharing your experience, we love to hear that our products are not just helping you but also your daughter.

Lauren
Team Riley x

Rated 5 out of 5 stars

Riley's products are brilliant

Riley's products are brilliant, highly recommend this irish owned business.

February 28, 2026
Riley logo

Reply from Riley

Hi Simone,

We love to see a recommendation, keep spreading the word and thank you for sharing.

Lauren
Team Riley x

Rated 5 out of 5 stars

Love the Riley products

Love the Riley products. The subscription boxes make it so easy for ordering and keeping stocked up. Lauren is always so helpful as well.

April 10, 2026
Unprompted review
Riley logo

Reply from Riley

Hi Trish, thank you so much for sharing such lovely words. Happy to help.

Lauren
Team Riley x

Rated 5 out of 5 stars

The quality of the products is amazing

The quality of the products is amazing, they are much more comfortable to wear than previous brands. The delivery service was excellent. I would definitely recommend Riley products.

April 1, 2026
Unprompted review
Riley logo

Reply from Riley

Hi Michelle,

Thank you so much for sharing such lovely words and we love to hear that you would recommend. It really helps us so keep it up!

Lauren
Team Riley x

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