Wearnes Jewellers Reviews 

78
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Visited shop in Falmouth to purchase chain for my precious locket. Friendly service and fantastic advice to help with finding a suitable one. Fitted and offered to cut and fit a photo as locket i... See more

Company replied

Rated 4 out of 5 stars

As I’ve only just completed my order, I haven’t yet received the goods, so I can’t comment on the quality. I liked that it was easy to have the item delivered to a different address. However, I did fi... See more

Company replied

Rated 5 out of 5 stars

I went to wearnes with a old ring I have had since I was younger, I wanted to revamp it so that I could wear it more often and keep hold of the sentimental value. They kept the original Opal and... See more

Company replied

Rated 5 out of 5 stars

I ordered stud earrings for my wife's birthday after we had bought a Ruby in a Heart pendant and necklace from the Helson Jewellery shop whilst on holiday recently. That was for our 40th Wedding Anniv... See more

Company replied

Company details

  1. Jewelry Store
  2. Jeweler
  3. Jewelry Buyer
  4. Jewelry Designer
  5. Jewellery Manufacturer
  6. Jewelry Repair Service

Written by the company

Inventors of the unique Cornish Tin & Gold™ and Cornish Tin & Silver™ jewellery, containing genuine shipwrecked Tin. We are a proud independent family run Cornish jewellers, going back four generations, since 1890!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

78 reviews

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4.4

All reviews

(78)

6 reviews in the last 12 months

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Rated 4 out of 5 stars

Swift Actions.

Due to an inventory error, my producted proved unavailable even after triing to get a replacement from other sources. Their actions were swift and I was refunded within a 24 hour period.
Thank you.

December 6, 2023
Rated 5 out of 5 stars

Really lovely people on the team that…

Really lovely people on the team that got in touch with me. I did have to email for an update after around a week about my purchase however, their Wi-Fi was down at the time and I totally understand that these things happen. The people were so lovely and very fast at replying after I emailed for an update. Really amazing customer experience and the product exceeded my expectations!

September 24, 2023
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Rated 5 out of 5 stars

Delighted!!

A very quick and efficient service!
I was delighted with the earrings purchased; they are a gift and I am sure the recipient will be just as delighted!!
They came well packaged and with a gift bag; perfect!

July 21, 2023
Rated 5 out of 5 stars

Fantastic Service

Very easy to use website with lots of choice and reasonably priced. Fast efficient service. Product arrived when stated and is beautiful.

April 15, 2023
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Rated 1 out of 5 stars

Disappointed

I purchased an item and completed the payment only to be told 3 days later that it had already been sold but still on the website. Refund was made but shouldn't have happened in the first place. Need to update the website more accurately.

April 7, 2023
Rated 5 out of 5 stars

Excellent customer support..

Really helpful staff when I got the sizes wrong that made the speacial day possible , with the added the anything atill wasn’t right to not hesitate and come back in and they will sort it .
Thanks again….

November 12, 2022
Rated 5 out of 5 stars

A Real Gem Of A Jewellers!

I’ve purchased jewellery at Helston in the past and the Falmouth branch this week. Lovely shop and the customer service was excellent on both occasions. Very friendly, helpful and they went the extra mile to make sure I was happy with my purchase, a beautiful silver bracelet, nicely gift wrapped.

July 21, 2022
Unprompted review
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Rated 5 out of 5 stars

Beautiful jewellery

I’ve visited the Helton shop while on holiday and the Cornish tin gold and silver is beautiful jewellery. The mail order service is excellent, they very promptly get in touch if there is a problem.
Very pleased with my purchases.

May 6, 2022
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Reply from Wearnes Jewellers

Thank you for such a kind review! So glad to hear you were happy with our service and your order 😁

Rated 5 out of 5 stars

Great service so far from Demi

Great service so far from Demi. Has been really helpful in my request and orders and look forward to receiving them in due course.

Highly recommend so far!

March 30, 2022
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Reply from Wearnes Jewellers

What a lovely review, thank you! So glad you are happy with our service and look forward to finalising your bespoke piece! :)

Rated 5 out of 5 stars

I recently placed an order from the…

I recently placed an order from the Everything Cornish part of the website and have been delighted with the speedy, efficient service. I will certainly shop there again. Highly recommended!

March 7, 2022
Unprompted review
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Reply from Wearnes Jewellers

Hello! Thank you so much for the lovely review :) We are glad that you are happy with our service and love being able to offer customers Cornish goodies!

Rated 5 out of 5 stars

Demi is Wonderful!

Demi is Wonderful!
Excellent Customer Service!!

February 10, 2022
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Reply from Wearnes Jewellers

Thank you for your lovely feedback!

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Rated 5 out of 5 stars

Beautiful jewellery at a fair price.

Beautiful jewellery at a fair price and good communication from point of purchase to delivery, from Wearnes.
My only gripe would be that when reaching the payment page of the website, I was repetitively bombarded with a pop-up information box about Christmas delivery times. Which I ordinarily wouldn't have minded, if it was once and not January. That said, my experience all in all was really good and I'd happily purchase something from them again.

January 26, 2022
Rated 5 out of 5 stars

I wanted something unusual for my…

I wanted something unusual for my friends special birthday. She has links to Cornwall so I went on the hunt for Cornish jewelry and came across Wearnes. The web site is very informative and placing an order was easy. The bracelet arrived next day and is as beautiful as the website depicts. They also include a rather nice gift bag. Very satisfied with the service. Just hoping now that my friend loves it as much as I do

January 26, 2022

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